Clayton Prescott | Page 11

This is my fifth consecutive Acura. The product, service, people keep me coming back. Could not imagine going elsewhere. The product, service, people keep me coming back. Could not imagine going elsewhere. More

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Nothing but issues with my experience. Within less than 1 year of owning a used vehicle sold from this dealership I’ve had to replace the ENGINE within 4 months of owning it. The car was g Within less than 1 year of owning a used vehicle sold from this dealership I’ve had to replace the ENGINE within 4 months of owning it. The car was going to be sold to me with a bad ALTERNATOR luckily I caught a picture of the warning code that would flash for only a second then go away while driving and had to show the sales person. Now there’s an oil leak after the engine has been replaced with another $1000 estimate to repair. Very unsettling experience More

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everyone goes over + above! they are quick to respond + kind as can be. they offer a valet service for oil change etc that can’t be beat! saves so much time + they are super eff they are quick to respond + kind as can be. they offer a valet service for oil change etc that can’t be beat! saves so much time + they are super efficient. More

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Clayton Prescott, an advisor, to good care of me. Great customer service. Unfortunately, a part I needed was on back order, so I wasn't able to get all services done. The loaner vehicle was s Great customer service. Unfortunately, a part I needed was on back order, so I wasn't able to get all services done. The loaner vehicle was superb! More

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Quality service every single time I visit. I have 3 Acuras and only deal with this location. Recently purchased used certified in October 2022, discovered a small cosmetic chip in paint issue I have 3 Acuras and only deal with this location. Recently purchased used certified in October 2022, discovered a small cosmetic chip in paint issue on roof of car. Acura worked very hard with me to come to a more palatable resolution than an estimate I received from a referred auto body location. I’m very appreciative of their continued commitment to service. More

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My experience at Acura Columbus was awesome! The team was efficient, knowledgeable and caring from vehicle drop off to pick up. Yes I will drive an extra 35 to 45 minutes for best in class vehi The team was efficient, knowledgeable and caring from vehicle drop off to pick up. Yes I will drive an extra 35 to 45 minutes for best in class vehicle and customer service. Thank you to all the team members who made this possible for me. More

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Works hard to help me take care of my great little car. Very trustworthy and thorough. Very trustworthy and thorough. More

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Everything was wonderful and everyone was so kind, service was speedy. Great overall experience, thank you! service was speedy. Great overall experience, thank you! More

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This would be a 5 star review if we could please get our key fob that we ordered in May of 2023. We are considering never buying another Acura because of this. key fob that we ordered in May of 2023. We are considering never buying another Acura because of this. More

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The service staff was very cordial and responsive to my needs. The shuttle service to work was very convenient. needs. The shuttle service to work was very convenient. More

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