Clayton Prescott
Clayton Prescott at Acura Columbus

Clayton Prescott | Page 12

Service Advisor

Acura Columbus

4340 West Dublin Granville Road
Dublin, OH 43017

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4.9
231 Reviews

Dealership Experience

12 yrs, 2 mos

Industry Experience

12 yrs, 2 mos

Specialties & Trainings

Service Writer and Consultant

Business Development Center Sales Administration

View more specialties & trainings
4.9

231 Reviews

Write a Review

231 Reviews of Clayton Prescott

July 19, 2023

Dealership Rating
Employee Rating

When visiting the dealership today, my vehicle was done well within the time that was communicated to me. My car was washed and vacuumed and everyone on site was extremely friendly and professional. Thank More

by brianmilliser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2023

Acura Columbus responded

Thanks Brian!! I hope all is well with you. - John

July 16, 2023

Dealership Rating
Employee Rating

I was told it would take 4-5 hours to work on my car. Then was told it would be completed 8.5 hours later. It still needed another 45 minutes more. Disappointed that I drove there to pick my car up and i More

by janetsdoyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2023

Acura Columbus responded

I apologize! You are right. Our service manager will be in touch. Definitely a miscommunication on the timing and we should have been better with the status update once we realized that the work would take longer. - John Connelly Owner/Acura Columbus

July 04, 2023

Dealership Rating
Employee Rating

Another good experience with Acura Columbus service department. Friendly, and they honor their commitment on time. More

by TSully10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Zeune

Jul 05, 2023

Acura Columbus responded

Good news! Thanks for trusting us and giving us the opportunity to help. - John

June 26, 2023

Dealership Rating
Employee Rating

Clayton & Kevin we’re an incredible help fixing what I broke! Now my Honda is back on the road looking great! More

by Nic Rodgers
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Kevin (Tech)

Jun 26, 2023

Acura Columbus responded

Good news! I am glad Clay and Kevin could help. Thanks, John Connelly Owner/Acura Columbus

June 24, 2023

Dealership Rating
Employee Rating

The whole team at Acura of Columbus has the customer in mind to make sure that you are completely satisfied with their work and the interactions with each one of their team members More

by thartzog
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Kristi Thornton, John Connelly

Jun 24, 2023

Acura Columbus responded

Wow - that is super nice. Thank you so much! We appreciate the opportunity to help. Thanks, John Connelly Owner/Acura Columbus

June 23, 2023

Dealership Rating
Employee Rating

My bumper was peeling and Columbus Acura made it right! They installed a new bumper for me! And I really appreciate the work they have done for me, thank you!!! More

by RTKubinski
Service Price Transparency
Recommend Dealer
Yes
Jun 23, 2023

Acura Columbus responded

I am glad it worked out! Thanks for writing - very nice! Thanks, John Connelly Owner/Acura Columbus

June 20, 2023

Dealership Rating
Employee Rating

Extremely impressed with our recent service visit. Highly recommend!! They took care of the fix for us since it was missed at the previous visit. We were very happy with this experience. Thank you! More

by mb.bidstrup
Service Price Transparency
Recommend Dealer
Yes
Jun 20, 2023

Acura Columbus responded

Thanks for giving us the chance to fix! So glad to read that you are happy and all went well. Thanks, John Connelly Owner/Acura Columbus

June 19, 2023

Dealership Rating
Employee Rating

Clayton was awesome! Super helpful and knowledgeable with everything I brought it in for. Great stuff! More

by raids.novas_0o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2023

Acura Columbus responded

So great to read on Clay - I am glad he could help. Thanks so much! - John Connelly Owner/Acura Columbus

June 16, 2023

Dealership Rating
Employee Rating

I bought a 2018 Accord 2. 0T from here back in 2021. Upon purchasing the vehicle, I opted for the “Wheel Coverage”. I’ve taken it in on 3 different occasion with curb rash on m More

by BMiller1132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Skidmore, Jami Meredith

Jun 17, 2023

Acura Columbus responded

Thanks Brandon - your review definitely makes us feel good. Greatly appreciated! Thanks, John Connelly Owner/Acura Columbus

June 15, 2023

Dealership Rating
Employee Rating

The Acura Columbus service team are outstanding every time. Todd was excellent. It’s always a pleasure working them. The entire staff is very caring and professional. More

by Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2023

Acura Columbus responded

Wow! Thanks for recognizing the team - awesome! We really appreciate it. Makes us all feel good. Thanks, John Connelly Owner/Acura Columbus

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