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Clayton Prescott

Overview Reviews (231) Inventory (276)

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Clayton Prescott

Clayton Prescott | Page 13

Service Advisor

Acura Columbus

4340 West Dublin Granville Road
Dublin, OH 43017

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4.9

231 Reviews

Overview Reviews (231) Inventory (276)

Dealership Experience

12 yrs, 2 mos

Industry Experience

12 yrs, 2 mos

Specialties & Trainings

Service Writer and Consultant

Business Development Center Sales Administration

Service Center Customer Relations

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4.9

231 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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231 Reviews of Clayton Prescott

June 08, 2023

Dealership Rating

Employee Rating

I live in Tucson Arizona and save all my work for when we come back here to Columbus..Clayton and Larry are just the best ! No other dealership services our Acura. I know when we head back to Arizona everyth come back here to Columbus..Clayton and Larry are just the best ! No other dealership services our Acura. I know when we head back to Arizona everything has been taken care of 100% here at Columbus Acura. More

by stevengrabe

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Hayley Jones

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Jun 09, 2023 -

Acura Columbus responded

That is very nice — we appreciate your trust!! I am glad Clay, Larry and Hayley have been able to help. Thanks, John Connelly Owner/Acura Columbus

June 02, 2023

Dealership Rating

Employee Rating

Awesome service was had today Thurs June 1st 2023. Way to go staff for iohn donnelly Way to go staff for iohn donnelly More

by Inspiredonna

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 03, 2023 -

Acura Columbus responded

Thanks - awesome is good! Have a great weekend. - John Connelly Owner/Acura Columbus

June 02, 2023

Dealership Rating

Employee Rating

Great customer service from the very beginning! I had a great one on one experience with Clayton! I had a great one on one experience with Clayton! More

by ashton_campbell

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 03, 2023 -

Acura Columbus responded

Fantastic! I am glad Clayton could help. Thanks, John Connelly Owner/Acura Columbus

June 01, 2023

Dealership Rating

Employee Rating

Acura Columbus is awesome. We have an aftermarket warranty we purchased through another dealer. When we needed service, Acura Columbus took care of everything including dealing We have an aftermarket warranty we purchased through another dealer. When we needed service, Acura Columbus took care of everything including dealing with the insurance company. Top notch. More

by John

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 01, 2023 -

Acura Columbus responded

Great news - so glad to read that Clay was able to take care of you. Thanks for bringing the car to us for service. Thanks, John Connelly Owner/Acura Columbus

May 20, 2023

Dealership Rating

Employee Rating

Awesome team, everybody goes out of their way to make sure you are taken care of. Greg Brown was great to work with. Saved my weekend. sure you are taken care of. Greg Brown was great to work with. Saved my weekend. More

by mdapore

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ian Quick, Greg Brown

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May 25, 2023 -

Acura Columbus responded

Glad Greg could help! Thanks for taking the time to write - it is greatly appreciated. Thanks, John Connelly Owner/Acura Columbus

May 17, 2023

Dealership Rating

Employee Rating

Fast, reliable service! I never hesitate to take my car in when it needs service. Sales and service team are excellent! I never hesitate to take my car in when it needs service. Sales and service team are excellent! More

by Eric

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Todd Skidmore, Zach Zeune , Adam Hannah

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May 18, 2023 -

Acura Columbus responded

Very nice Eric — thank you! We really appreciate it. Thanks, John Connelly Owner/Acura Columbus

May 15, 2023

Dealership Rating

Employee Rating

Great people and great service each time! I am an Acura fan for life because of Acura Columbus. I wouldn’t go anywhere else. Thank you! I am an Acura fan for life because of Acura Columbus. I wouldn’t go anywhere else. Thank you! More

by Alex M

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Larry Jones, Jami Meredith

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May 15, 2023 -

Acura Columbus responded

Awesome! I love to read this. Thank you so much. - John Connelly Owner/Acura Columbus

May 09, 2023

Dealership Rating

Employee Rating

The service was quick and efficient. The explanation was thorough. The checkout staff was very friendly. The explanation was thorough. The checkout staff was very friendly. More

by Jay.schroeder158

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 09, 2023 -

Acura Columbus responded

Excellent! Thanks for giving us the opportunity to help and I am glad it all went well. Thanks, John Connelly Owner/Acura Columbus

May 04, 2023

Dealership Rating

Employee Rating

Great service, courteous customer service. Will go to them EVERY TIME and highly recommend them. Will go to them EVERY TIME and highly recommend them. More

by Anne

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Todd Skidmore

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May 04, 2023 -

Acura Columbus responded

Thanks for the recommendation!! We really appreciate it Anne! Thanks, John Connelly Owner/Acura Columbus

May 02, 2023

Dealership Rating

Employee Rating

For 23 years I have relied on Acura Columbus to do all the maintenance on my Acura. To stay that long reflects on what an excellent dealership they are! the maintenance on my Acura. To stay that long reflects on what an excellent dealership they are! More

by RG

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Connelly, Larry Jones, Zach Zeune

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May 03, 2023 -

Acura Columbus responded

Thank you 23x over! That is excellent — the whole 21st century so far! Thanks, John Connelly Owner/Acura Columbus

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