Clayton Prescott
Clayton Prescott at Acura Columbus

Clayton Prescott | Page 7

Service Advisor

Acura Columbus

4340 West Dublin Granville Road
Dublin, OH 43017

Contact Me
4.9
243 Reviews

Dealership Experience

12 yrs, 8 mos

Industry Experience

12 yrs, 8 mos

Specialties & Trainings

Service Writer and Consultant

Business Development Center Sales Administration

View more specialties & trainings
4.9

243 Reviews

Write a Review

243 Reviews of Clayton Prescott

July 26, 2024

Dealership Rating
Employee Rating

Clayton was fantastic. Very personable & super knowledgable. He made me feel at ease & made overnight drop off for service smooth. More

by Badgerchck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2024

Acura Columbus responded

Excellent - thank you so much! I am glad Clay could help. Thanks, John Connelly Owner/Acura Columbus

July 24, 2024

Dealership Rating
Employee Rating

I always have great customer service and excellent work here. Everyone is professional and friendly, top notch communication. More

by CamC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2024

Acura Columbus responded

Your words definitely make us feel good — thanks! We really appreciate it. Thanks, John Connelly Owner/Acura Columbus

July 23, 2024

Dealership Rating
Employee Rating

My experience has always been great! I was able to get everything completed for repairs. I did have to come back for a piece that they said they will call me when it came in stock back i More

by Johnson. H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2024

Acura Columbus responded

Hi - I hope you got my emails and thanks for texting with Tom Cole about your appraisal and opinion on upcoming repairs. Please be in touch with us if we can help. Thanks, John Connelly Owner/Acura Columbus 614-763-2101 Johnconnelly@acuracolumbus.com

July 15, 2024

Dealership Rating
Employee Rating

Best Service Team ever! Professional and Honest!!!! Couldn’t ask for anything better and will continue to rely on them for our Acura needs!!!! Thank you Team Acura Columb More

by Janet R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2024

Acura Columbus responded

Thank you so much Janet — you are always so nice to us and we really appreciate it! Thanks, John Connelly Owner/Acura Columbus

July 03, 2024

Dealership Rating
Employee Rating

Great people just hopefully I get my car washed after service next visit like how fast the service was too More

by janetsolly2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 04, 2024

Acura Columbus responded

I hope so too on the wash! Glad it was fast though. Thanks, John Connelly Owner/Acura Columbus

July 02, 2024

Dealership Rating
Employee Rating

This dealership goes above and beyond the standard for making sure the customers needs are met and exceeded. The response time to voicemails and text messages is phenomenal. I am beyond appreciative of th More

by GregH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Skidmore, Zach Zeune , Terry Nader

Jul 04, 2024

Acura Columbus responded

Made my day with your nice note - thanks! We appreciate your trust in us! Thanks, John Connelly Owner/Acura Columbus

July 01, 2024

Dealership Rating
Employee Rating

Acura Columbus always has great customer service! They got me in quickly and had my car ready in an hour. Service desk answered all of my silly questions without judgement. Highly recommend! More

by a.marcar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brent House, Maverick

Jul 04, 2024

Acura Columbus responded

All questions are good! Glad the appointment went quickly. Thanks for the recommendation! - John Connelly Owner/Acura Columbus

June 26, 2024

Dealership Rating
Employee Rating

Excellent service . Clay is really on his game when dealing with service to your car. Easy to talk to and very good understanding what is needed. More

by vfranklin0918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2024

Acura Columbus responded

Great to read on Clay — love to see it. Thank you so much for your trust. Thanks, John Connelly Owner/Acura Columbus

June 26, 2024

Dealership Rating
Employee Rating

Dublin Acura never disappoints! Service department is top notch! Always a great experience there for sales or service. Been our dealership of choice since 2001! More

by Shelts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Skidmore, Zach Zeune, Jami Meredith, Ashley Glick, Jerry LaWarre , Brent House, Hayley Jones, Terry Nader

Jun 26, 2024

Acura Columbus responded

Thanks for the last 23 years!! Made my day. Too nice. So glad to see the team get some great recognition. Thanks, John Connelly Owner/Acura Columbus

June 06, 2024

Dealership Rating
Employee Rating

Never disappointed. Fantastic service. In my over 12 yrs of going there, the service team always explain in details. Clayton has been my service guy on and off. He is j More

by Jtmancini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2024

Acura Columbus responded

So nice — thank you!! 12 years — so great. That is a long time! I am glad Clay and the team have been helpful. Thanks, John Connelly Owner/Acura Columbus

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