Clemente Garibay

What a pleasure it was to have Eddie Speck greet me as I walked through the dealership doors. The entire experience was wonderful. Eddie listened to what my price point was and made the deal happen! I did n walked through the dealership doors. The entire experience was wonderful. Eddie listened to what my price point was and made the deal happen! I did not feel pressured to doing anything on the spot, which made the buying process even better. Eddie is a very friendly, personable person and it was a pleasure doing business with him. More

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I am so happy with my entire experience at City Volkswagon and with working with David! He was knowledgeable, patient and kind and I am thrilled with my new 2025 Tiguan and the entire process that Volkswagon and with working with David! He was knowledgeable, patient and kind and I am thrilled with my new 2025 Tiguan and the entire process that David made go by so quick and easy! More

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This dealership has gone above and beyond in my situation. The good customer service and quick action was amazing. Ed was very helpful very kind and pleasant. Told everything as was and was very pa situation. The good customer service and quick action was amazing. Ed was very helpful very kind and pleasant. Told everything as was and was very patient and understanding. Clemente also did an amazing job of ensuring we walk out with a car. Really great job and very well oriented. More

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Laura and Maria did an outstanding job helping me get the best car deal. They were professional, patient, and truly went above and beyond to make the process smooth and stress-free. I couldn’t be happier wit best car deal. They were professional, patient, and truly went above and beyond to make the process smooth and stress-free. I couldn’t be happier with their service! More

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Thank you so much for Clemente and Edgar I came in on one car and ended up driving out on a certified pre owned Tiguan!!come see Edgar and Clemente for your next car! car and ended up driving out on a certified pre owned Tiguan!!come see Edgar and Clemente for your next car! More

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I walked into VW on Irving park, Chicago, with my mind set on wanting a 3rd row. Mostly the Tiguan. However after much consideration, research, test drives and much help from Ray, I Decided on an atlas in set on wanting a 3rd row. Mostly the Tiguan. However after much consideration, research, test drives and much help from Ray, I Decided on an atlas instead. Ray went above and beyond with test driving all the vehicles necessary, making sure I get accepted, but more importantly he wanted me to drive out loving the vehicle, and he did just that. So I want to give this 5 star review to Ray Cotto for making this a great experience. Thank you a million and one times. More

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Alex Rocha is the man at this dealership. Everything went smooth. Sales manager Clemente is also awesome. Everything went smooth. Sales manager Clemente is also awesome. More

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Great environment, definitely recommending this dealership to friends and family. 10/10 service, loved it. dealership to friends and family. 10/10 service, loved it. More

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Maria, Clem, and Juan were fantastic! I’ve been a VW driver for years and originally leased my first car here. When my lease ended, I tried going to VW Downtown and had an awful experienc I’ve been a VW driver for years and originally leased my first car here. When my lease ended, I tried going to VW Downtown and had an awful experience. I came back to City for my new car and couldn’t be happier with the service and support I received. More

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I was happy with my salesman. He is very thorough and help me select between a couple different cars however, when I decided on a car that has never been titled, it was only used He is very thorough and help me select between a couple different cars however, when I decided on a car that has never been titled, it was only used by the dealership. It only came with one key. I thought that might be normal until I looked into it. All new cars come with two keys and apparently they lost one and it’s gonna cost me over $500 to get a second key. When I brought this to their attention after the purchase, I was told by the manager basically that’s tough luck and it comes with one key. I’m mad that it was not disclosed to me upfront and I was made to believe cars only come with one key. After checking into other dealerships, I find out that’s not correct. I thought that was misled and now I’m out $500 for a second key. I will be contacting Volkswagen corporate to find out if there’s anything that can be done. More

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