Cody Adams | Page 18

Excellent experience! My husband purchased a truck from Suburban Toyota a year ago. He was very impressed with the entire team and recommended that I stop in to test drive My husband purchased a truck from Suburban Toyota a year ago. He was very impressed with the entire team and recommended that I stop in to test drive a few vehicles. My salesmen Kalvin was very knowledgeable, kind and attentive. He answered all of my questions and was patient with me. No pressure at all. Ryan in finance made the paperwork aspect easy and painless. He shared with me the benefits of GAP insurance and how important it can be. I didn't want my payment to go up but I also don't want to be in a situation that I'm paying for something I don't have. Great team! Awesome experience. Will recommend to everyone! More

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BUYER BEWARE!!! My wife and I purchased a M Benz CLK 550 from this dealership in late Dec....After 2 weeks of ownership the check engine light came on. Per my salesma My wife and I purchased a M Benz CLK 550 from this dealership in late Dec....After 2 weeks of ownership the check engine light came on. Per my salesman Robert, suggested that I bring the vehicle into the service dept. After speaking with the service manager (Ryan) instructed me to take the vehicle into my local M Benz dealership to address the problems which I did. After the vehicle was inspected by M. Benz of Ann Arbor (Michigan), I was informed that repairs would total $6,000.00. After a meeting with Robert and Cody it was suggested by Cody ( Sales Manager), that we trade the vehicle in which my wife didn't want to do. The following day I spoke with my salesperson Robert and asked if I or he could request some monetary assistance with the repairs. I attempted to contact Cody but my calls and or request for assistance went UNANSWERED...Sorry to say I would not buy a stick of gum let alone a car from this dealership, with this type of customer service....At the very least they could have offered to pay something towards the repairs....the car 2007 M. Benz had only 27,000 miles on it. The BG vehicle warranty did not cover the items which needed repairs. More

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A Great Experience!! It was a friendly, awesome experience. Yvette Speight was there ready and waiting to service me as she promised per our telephone conversation. She wa It was a friendly, awesome experience. Yvette Speight was there ready and waiting to service me as she promised per our telephone conversation. She was knowledgeable and very attenative all the way through the process. Cody Adams customer service skills were excellent and his interaction with me was very professional. More

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Great dealership! I went in to look at a specific vehicle 2014 Jeep Grand Cherokee. Chris Wildgoose was my salesman. There was never any sales pressure and he answere I went in to look at a specific vehicle 2014 Jeep Grand Cherokee. Chris Wildgoose was my salesman. There was never any sales pressure and he answered all my questions. From the initial test drive to signing the papers, the whole process was great, streamlined and professional. I I love my car! I would definitely recommend this dealer! I will be back when I need to purchase another used vehicle. More

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Great Efficient Sales Yvette, James and Zach were great to work with. Came in for a used car listed, ended up leaving with a new 4Runner. I am a very busy person unable to Yvette, James and Zach were great to work with. Came in for a used car listed, ended up leaving with a new 4Runner. I am a very busy person unable to spend a half day at a car dealer like my previous experiences car buying. The team in farmington worked quickly to limit my time waiting around. Definitely will come back again! Also I was given a no haggle fair price for my trade on top of everything! More

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The best dealership to buy any car! WOW this place is amazing! I’ve been in the car business for the past five years and I have never seen such a helpful, upfront and transparent staff! WOW this place is amazing! I’ve been in the car business for the past five years and I have never seen such a helpful, upfront and transparent staff! The vehicle was in great shape with the salesperson explaining every feature to the “T”. Cody and Ryan were on the ball with all the numbers and helping us find the right vehicle! This dealership sets the standard in the Suburban Collection! More

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Easy process! Cody and Robert were great in helping me purchase my preowned rav4. The process was quick and easy. Everyone was friendly and able to answer questions Cody and Robert were great in helping me purchase my preowned rav4. The process was quick and easy. Everyone was friendly and able to answer questions. The loan process was smooth and transparent. I’d highly recommend suburban Toyota to everyone! More

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Terrific Sales Associate During my search for a car I found myself being very fortunate to work with Alex Yushkovsky who is likely my favorite sales associate ever! Alex crea During my search for a car I found myself being very fortunate to work with Alex Yushkovsky who is likely my favorite sales associate ever! Alex created a very safe, interactive, analytical and non-pushy sales experience, unlike I've ever experienced. Moreover, he really did a great job to quickly get to a "walk-in-my-shoes" place with me to really understand what is important, why, and options to consider. As I work through the process of finding the right car and learning how quickly I may need to react to putting in an offer, I'm definitely comfortable and confident Alex will work with me every step of way. Also, I definitely sense he is in this beyond finding me the right car; I sense he will be an advocate and consultant that I can trust for my family as well. All I can say is outstanding customer service! Thanks Alex. More

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If good service is your thing, you're in the right place. Outstanding service, I consider myself a "picky" customer, Don walked the extra mile and help me with everyone of my requests. I tested 5 different ve Outstanding service, I consider myself a "picky" customer, Don walked the extra mile and help me with everyone of my requests. I tested 5 different vehicles and he made sure the next vehicle was ready while I was testing one. Amazing service, you won't regret it. More

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Kelvin Toma and everyone were awesome! My salesman Kelvin was patient and friendly and guided me through the entire process. He was amazing! I would also like to thank Zach and Cody as well My salesman Kelvin was patient and friendly and guided me through the entire process. He was amazing! I would also like to thank Zach and Cody as well for their patience, everyone was wonderful, thank you so much from the bottom of my heart you have no idea how much this means to me. More

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