Cody Adams | Page 18

Excellent sales consultant Just bought a used car from Suburban Toyota. Our Sales Consultant was Amanda Wagner and she is a gem. She spent a lot of time with us and was extrem Just bought a used car from Suburban Toyota. Our Sales Consultant was Amanda Wagner and she is a gem. She spent a lot of time with us and was extremely patient. Our entire experience was a 10. More

Helpful 0

Report | Print

Great customer service Got a great price! Truck was ready when promised! I was very happy, there was no hassle and was treated very professionally. The salesman was ryan pri Got a great price! Truck was ready when promised! I was very happy, there was no hassle and was treated very professionally. The salesman was ryan prince More

Helpful 0

Report | Print

Very professional Recently purchased a vehicle at Suburban with Amanda's help. She, and the whole team at Suburban, were great. They were never pushy and always very pr Recently purchased a vehicle at Suburban with Amanda's help. She, and the whole team at Suburban, were great. They were never pushy and always very professional...from start to finish. More

Helpful 0

Report | Print

Happy Customer I was very happy with the ease of the process of trading in my old car and buying a new one. The salesman was friendly and knowledgeable. I felt I was I was very happy with the ease of the process of trading in my old car and buying a new one. The salesman was friendly and knowledgeable. I felt I was treated fairly and did not purchase anything that I did not want. I love my new car and will refer friends and family to this dealership in the future. More

Helpful 0

Report | Print

Great experience Ryan Prince does a great job to help us to buy the new vehicle. We are so happy with Toyota Suburban experience.we are really excited about our new hi Ryan Prince does a great job to help us to buy the new vehicle. We are so happy with Toyota Suburban experience.we are really excited about our new highlander IT IS A GREAT VEHICLE. THE TEAM IS GREAT OVER THERE. More

Helpful 0

Report | Print

Class Act My wife and I recently purchased a Toyota forerunner from suburban Toyota in Farmington Hills This is our fifth purchase from this dealership an My wife and I recently purchased a Toyota forerunner from suburban Toyota in Farmington Hills This is our fifth purchase from this dealership and specifically with Yvette Everyone at suburban was very friendly very helpful and very fair but Yvette is in a league all her own a truly class act Thank you so much we will be back More

Helpful 0

Report | Print

Amazing Deal! I got a great deal on my car and the best price for my trade-in. The sales person was very helpful. And the other staff were very accommodating. I got a great deal on my car and the best price for my trade-in. The sales person was very helpful. And the other staff were very accommodating. More

Helpful 0

Report | Print

Worth the wait It was a long process a lot of paper work but Chris helped us threw it all and it was great to have him keep us in the loop check on us and make sure It was a long process a lot of paper work but Chris helped us threw it all and it was great to have him keep us in the loop check on us and make sure we got the car we wanted. The day we finally got it we were so relieved tht it happened just didn't know what to do want to thank Chris for all his hard work and been so patient with us More

Helpful 0

Report | Print

Help get me into a new rav4 2017 Friendly staff...Ryan was my salesman. They/he were busy, but i was able to trade in my camry and they got me into a new 2017 rav4 with no interest... Friendly staff...Ryan was my salesman. They/he were busy, but i was able to trade in my camry and they got me into a new 2017 rav4 with no interest...thanks ryan, liam, cody, and the salesmanager... More

Helpful 0

Report | Print

Toyota Corolla 2017 For Toyota Corolla 2017. First of all they promise to match any deal in written from other dealership. After showing email gets surprised & talks t For Toyota Corolla 2017. First of all they promise to match any deal in written from other dealership. After showing email gets surprised & talks to boss & agrees. Comes with what he wants to offer me (of course not matching the deal I had with other dealer). Ignorance I guess. Then I show him the email again! Goes to boss. Agrees. Didn't have the color I wanted. Used very derogatory word for customer "monkey wrench". I would not do business with you if you don't have that much of a patience & manner how to talk or behave with customer. Then comes with water & offers popcorn after knowing I was pissed the way he dealt. After that promised to deliver car next day. Next day after all the formality shows me the car, during paperwork I saw the numbers were still way higher than what I showed in email. Plus apr was higher too. I again have to go through same process of showing the email offer & would go discuss with managers & wasting my 2-3 hours for two days just to tell me they can't match it. I understand if you can't match deal say upfront. The problem is they won't even bother to read the emailed offer completely & come back to me to offer what they want to give me. No respect for customers time & patience. Top of all this tries to make me feel bad about other dealers that they are not people of integrity and all. I don't want to mention their names here but only reason I went to this dealership was it is near to my home. Would not even give 1 star if there was something less than that. More

Helpful 0

Report | Print