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369 Reviews of Cody Johnson
September 11, 2018
Thank You Cody Johnson Had an oil change and tire rotation done. They also removed smudged/oily foot prints for me and wash the vehicle. Appreciate the care Cody Johnson Had an oil change and tire rotation done. They also removed smudged/oily foot prints for me and wash the vehicle. Appreciate the care Cody Johnson takes with us Senior Citizens!! More
by C Johnson
Verified Customer
September 10, 2018
7:30am appointment to replace recalled part. Waiting area was bright, clean, had Wi-Fi, seats, and tables so I could get work done while the service was being completed. Service work was done co Waiting area was bright, clean, had Wi-Fi, seats, and tables so I could get work done while the service was being completed. Service work was done correctly. Service rep Cody was courteous and professional. More
by tbbradley
September 07, 2018
Awesome experience It's always a pleasure to work with Jackson Acura and especially our service provider, Cody. He got me in right away, got the issue with my car diagno It's always a pleasure to work with Jackson Acura and especially our service provider, Cody. He got me in right away, got the issue with my car diagnosed and worked out a solution in a matter of a couple of hours. More
by chanda1672
August 24, 2018
Pleasant & comfortable. Service crew understands the problem and knows how to get the work done. They were professional and kind, so customers could feel at home while waiti Service crew understands the problem and knows how to get the work done. They were professional and kind, so customers could feel at home while waiting for service. More
by mmpark
Other Employees Tagged: Paul Silverman, Rodney Jones, Nick Covino , Brittiany Byas
August 17, 2018
Great service Straightforward, honest conversation about how to affordably keep my vehicle operating at a high level. Would recommend to anyone who has an Acura an Straightforward, honest conversation about how to affordably keep my vehicle operating at a high level. Would recommend to anyone who has an Acura and needs quality service. More
by s_haygood
August 15, 2018
Periodic Maintenance Easy to make an appointment, did not take too much time, quality of service is great and maintains my Acura in perfect conditions. My assessor's (Yvon Easy to make an appointment, did not take too much time, quality of service is great and maintains my Acura in perfect conditions. My assessor's (Yvonne) customer service was great. More
by GONZALOMORALESHUIDOBRO
Other Employees Tagged: Nick Covino, Yvonne Russell
August 15, 2018
Service was Awesome. Service was done within an hour. Its just I need a thorough clean inside too. I am a Clean Freak.... other than that Awesome service with friendly emp Service was done within an hour. Its just I need a thorough clean inside too. I am a Clean Freak.... other than that Awesome service with friendly employees. Comfortable workspace while I wait. More
by jameela.banu3
August 15, 2018
Good to Their word I worked with Chege, Dimitri, and Cody in service. I am sure that there were others in the service department that helped. We bought a used Honda Od I worked with Chege, Dimitri, and Cody in service. I am sure that there were others in the service department that helped. We bought a used Honda Odyssey. We got the Exterior/interior protection service/product. When we got the vehicle home there was a squeak in the front suspension over a month the service department fixed it under the 9- day warranty. You guys were true to your word and never complained or made me or my wife feel like a burden. My only complain with this process is that I wish that there had been a little better communication. I usually had to call for updates, but I know that I am not the only customer as well. We also had a problem with the exterior paint protection application. When we got it home there were water spots that had not been buffed out before the protection had been applied. I brought this to the attention of Dimitri and it was fixed only when I picked it up, so that was really great as well. Thanks to Dimitri for listening and getting it taken care of. Everyone there is very nice, accommodating and a pleasure to talk with. Thanks for great service. Mistakes will happen but you guys do a great job of listening to the customer and doing what you can to put the customer first. Thanks for a long but overall great experience. My only reason for a good rating below is that myself and my wife feel like the water spots should have been noticed and dealt with before the protective coating was applied. More
by mercer4977
Other Employees Tagged: Dmitry Gumanov, Chege Maina, Rodney Jones, Joey Andrews
August 11, 2018
Quick, Fast and Good It was an excellent experience, as I arrived a service rep was there to great me and take my name & keys. Showed me to waiting room where I was able It was an excellent experience, as I arrived a service rep was there to great me and take my name & keys. Showed me to waiting room where I was able to work while car was being services. After a quick review of car Cody my service rep came to let me k know there finding and to advise me on next steps. There were some things that need to be fixed but Cody was honest and told me that they could be taken care of the next time I came in for service. I was so shocked that he was not pushing extra services on me that I did not need at the time. He informed me of the services but was not plushie on getting me to have them performed that day. That is one of the reasons I enjoy coming here to have services. Great environment and good people.. Thank You Bert More
by Bert B.
August 07, 2018
Very clean and inviting waiting area The customer service at Jackson Acura is second to none and the waiting area is very comfortable!! I appreciated how inviting the place is and also ho The customer service at Jackson Acura is second to none and the waiting area is very comfortable!! I appreciated how inviting the place is and also how knowledgeable my service consultant, Ayesha was! More
by pjlfree
Other Employees Tagged: Ayesha Begum, Brittiany Byas
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