Colby Clarke | Page 15

Excellent Service and Excellent Sales staff For the 5 years we have lived in St Augustine, we have had excellent, courteous and friendly service. Met all our expectations. Tanya Tomanek rece For the 5 years we have lived in St Augustine, we have had excellent, courteous and friendly service. Met all our expectations. Tanya Tomanek recently let us test drive the new Navagator and even though we did not purchase at this time she did not push us and was very friendly. We will definitely see her when we decide to purchase. Bozard is a dealer you can depend on. More

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Best car purchase experience I have ever had! Working with the Bozard team to find my next vehicle was very comfortable and satisfying. They worked with me to find the perfect car, and found a way Working with the Bozard team to find my next vehicle was very comfortable and satisfying. They worked with me to find the perfect car, and found a way to make the payment fit in my budget. I would recommend them to anybody. More

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Service and warranty work Very prompt and friendly service addressing all my concerns and some. Service advisor discussed all the items fully and had work done in very timely Very prompt and friendly service addressing all my concerns and some. Service advisor discussed all the items fully and had work done in very timely fashion. Work included couple recalls, regular service and warranty work to brakes. More

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Flex 2013 Ltd. At first I was surprised of the problem that was found. Then shocked about the time frame to repair. I needed to have a loner car, but there were none At first I was surprised of the problem that was found. Then shocked about the time frame to repair. I needed to have a loner car, but there were none available. This did not stop Bozard Ford. They called Avis and got me one. When I got back to the dealership. Ed was able to up the repair time from a couple of weeks to just a weekend. I could not be happier. Thr repair was done by Monday and I immediately saw the difference in my car. It drove better than new. I love this dealership they just keep making a bad situation turn into a great one. I will continue to use Bozard Ford for all my car needs, from service to sales. More

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A problem corrected Thanks to the service manager Ed Roberts my repairs were corrected and went out of his way to help my truck fixed before my surgery thank so much Ed R Thanks to the service manager Ed Roberts my repairs were corrected and went out of his way to help my truck fixed before my surgery thank so much Ed Roberts Mike Monda More

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Best Dealership ever seen We have had a wonderful experience (best ever with a dealership) in buying our new Ford Escape and in working out a service issue. 5 stars to Jeff Yo We have had a wonderful experience (best ever with a dealership) in buying our new Ford Escape and in working out a service issue. 5 stars to Jeff Young as our salesman. He worked a deal we couldn't refuse. 5 stars also to Colby Clarke in Service. He got our car in and out fast and completely ready. I love that they wash your car each time you're there. We live in South Carolina, spend a couple of months a year on Crescent Beach, and will be buying all our vehicles from Bozard from now on. More

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Service and new car sales Last year i have purchased a used 2012 Ford explorer, I already had to replace the shocks,brakes,battery, front end recall which the front end literal Last year i have purchased a used 2012 Ford explorer, I already had to replace the shocks,brakes,battery, front end recall which the front end literally fell out. And last but least Airbag problem which would have costed over $500 A lemon by the extreme in my opinion.I made the decision to get out of it well the getting was good and bought a 2014 Ford Edge, Ricky Goodwin was a excellant help, To find a affordable vechile My Family has been a Bozard customer since 1951. The edge was like the 4th vechile purchased by this family in the last few years i also purchased a 2013 F-150 my father a F-150 brother F-250 , and my wife purchased two vechiles her self. the 2012 Explore and now the Edge. Under the circumstances a job well done on the finance guys and Ricky goodwin and the encouragement from piper and the young Lady and the front desk Named Stephanie. why isn't she listed on top? but i HaVE BEEN VERY LUCKY TO HAVE FRIENDS LIKE THESE WHO ACTUALLY CARED ABOUT MY PROBLEMS IN SOLVING THE GREAT LEMON PROBLEM lol WINKS. More

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Warranty work on a brand new Ford Escape I recently bought a brand new Escape in Indiana. My car broke down in St. Augustine and was recommended to Bozard Ford. I can not say enough good abou I recently bought a brand new Escape in Indiana. My car broke down in St. Augustine and was recommended to Bozard Ford. I can not say enough good about the service department! In fact I have had Fords most of my life and this service dept. was phenomenal. Colby Clarke was awesome as well as Crystal Garrison. Fantastic place, everyone clean cut and very friendly! First class organization! More

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Bozard is the BEST Auto Dealership I've ever bought from. I bought my 2013 Ford Escape about 26 months ago - and could not be happier with my Ford Escape or Bozard Ford. I wanted to buy a 2013 Ford Escape a I bought my 2013 Ford Escape about 26 months ago - and could not be happier with my Ford Escape or Bozard Ford. I wanted to buy a 2013 Ford Escape and a friend recommended Bozard Ford - and suggested I should ask for Salesman Ricky Goodwin because he's the most honest car salesman he'd ever met. Ricky is a trustworthy car salesman (not mutually exclusive terms afterall... lol) and I enjoyed doing business with another U.S. Military Veteran that has the integrity to look customers in the eye while promising to stand behind his product and service agreement, etc. I did as my friend suggested and Ricky Goodwin helped me find the exact car I was looking for then quickly agreed to sell the Escape to me for less than I'd expected from the studying I did prior to shopping. Ricky also sold the maintenance agreement and extended warranty for an excellent price - and they have already saved me a bundle compared to the charges I'd paid to repair my last vehicle (a Honda Ridgeline) after a similar time period several years ago. Recently the warning light came on my dashboard telling me that my brakes might fail - so I immediately drove to Bozard's Service Dept.where Colby Clarke asked me as I pulled up if he could help. He checked the warning light and immediately crawled under the wheels of my Ford Escape and located the problem on the 4th wheel. Colby scheduled me for a repair right away and secured a free rental from Enterprise within minutes. The 2014 Lincoln Navigator rental was a pleasure to drive for the next 4 days it took for the parts to arrive and the repair completed. My Ford Escape was repaired free of charges and the rental did not cost me anything either - other than 4 gallons of gas I had to replace. I've bought about 20 vehicles in my life and this is the first time I've been 100% satisfied with my purchase and service after 2 plus years. Bozard Ford is the Dealership I wish I could have bought all of my cars from - because they're simply the best I've ever seen. If there's one complaint I could share - it's that there was no Bozard Ford/Lincoln Dealership in the areas of the U.S. that I used to live. Bozard is simply the best and I wish all car dealerships would use the same business practices as Bozard - and hire personnel with as much class and integrity as Ricky Goodwin and Colby Clarke. Thanks Bozard Ford - you're the best! Submitted by Dave Allen, Retired Boston Police Sergeant More

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Good feelings abound I wish Bozard was closer to my home. This is my third visit for significant repairs for my 2003 Explorer. The customer interface is great and I always I wish Bozard was closer to my home. This is my third visit for significant repairs for my 2003 Explorer. The customer interface is great and I always come away with the feeling that Bozard really cares about a positive experience More

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