Cole Craven
Cole Craven at Honda of Freehold

Cole Craven | Page 41

Service Adviser

Honda of Freehold

4244 U.S. 9
Freehold, NJ 07728

Contact Me
4.8
2,011 Reviews
4.8

2,011 Reviews

Write a Review

2011 Reviews of Cole Craven

December 31, 2022

Dealership Rating
Employee Rating

Cole is a rockstar, hands down. His level of professionalism and customer service skills are bar none. His honesty, complete transparency and attention to detail are the reason I ke More

by VCtheGreat88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2023

Honda of Freehold responded

Thank you so much for taking the time to post this great review. I will pass along these positive comments to the staff. If there is anything else we can do for you, feel free to reach out to us anytime! Have a great day! Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

December 29, 2022

Dealership Rating
Employee Rating

My wife’s 2015 pilot is still in the shop for two weeks having electrical problems and they cannot figure it out but Louis Sousa service manager has been helping me out but we still don’t have a car More

by MCBUSMICK2
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Sousa, Nilay Desai

December 28, 2022

Dealership Rating
Employee Rating

Service today was great because of Cole. In the past, service was slow and the service advisors were rude, unprofessional or not helpful. I only use this dealership because it’s conveniently More

by jamar
Service Time
Recommend Dealer
No

December 26, 2022

Dealership Rating
Employee Rating

Cole was wonderful, and explained the needed service in detail. Cole is very professional, and I appreciate his attention to detail. Thank you! More

by cstopyra
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Dec 27, 2022

Honda of Freehold responded

Thank you so much for taking the time to post this great review. It brings us great joy to know that you were satisfied. If there is anything else we can do for you, feel free to reach out to us anytime! Have a great day! Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

December 22, 2022

Dealership Rating
Employee Rating

Cole handled my service needs as he always does - professionally and with a trademark attention to detail. Work was completed on time and at a high level of quality. More

by MCBRIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 21, 2022

Dealership Rating
Employee Rating

Everyone was pleasant and efficient. I would be encouraged to return for future service needs. More

by Kckop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2022

Honda of Freehold responded

Thank you so much for taking the time to post this great review. It brings us great joy to know that you were satisfied. If there is anything else we can do for you, feel free to reach out to us anytime! Have a great day!

December 20, 2022

Dealership Rating
Employee Rating

Very efficient and timely work. I would refer Honda of Freehold to my friends and Family. More

by Scdot52688Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler, Eric Weaver, Luis Sousa, Nilay Desai , Jonathan Caraballo, Aigner Glasgow, Sal Hernandez

Dec 22, 2022

Honda of Freehold responded

Thank you. Happy Holidays!

December 20, 2022

Dealership Rating
Employee Rating

They were very prompt and courteous and the service to my car was exceptional. I will certainly return whenever my car needs servicing More

by MONAJAFFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler

Dec 22, 2022

Honda of Freehold responded

Thank you so much for taking the time to post this great review. It brings us great joy to know that you were satisfied. Happy Holidays!

December 15, 2022

Dealership Rating
Employee Rating

This dealership is staffed with friendly and helpful people. I appreciate doing business with them. More

by DBENINDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2022

Honda of Freehold responded

Thank you for taking the time to leave us this great review! Happy Holidays!

December 11, 2022

Dealership Rating
Employee Rating

Location is convenient. Everyone in the service department is friendly and professional. The waiting area is roomy. More

by wlcl_73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
...
41
...

Dealership Inventory (252 Vehicles)

used 2024 Honda Passport car, priced at $39,316
2024 Honda Passport
used
Diffused Sky Pearl exterior
Automatic
All-wheel Drive
used 2022 Subaru Outback car, priced at $27,316
2022 Subaru Outback
used
Ice Silver Metallic exterior
CVT
All-wheel Drive
new 2026 Honda Accord car, priced at $32,789
2026 Honda Accord
new
Solar Silver Metallic exterior
CVT
Front-wheel Drive
new 2026 Honda Accord Hybrid car, priced at $36,344
2026 Honda Accord Hybrid
new
Still Night Pearl exterior
CVT
Front-wheel Drive
new 2026 Honda Civic car, priced at $29,244
2026 Honda Civic
new
Blue Lagoon Pearl exterior
CVT
Front-wheel Drive
new 2026 Honda CR-V car, priced at $37,454
2026 Honda CR-V
new
Platinum White Pearl exterior
CVT
All-wheel Drive