2,011 Reviews
Write a Review2011 Reviews of Cole Craven
December 01, 2022
Service and staff were very quick, friendly and helpful. Customer waiting room was very nice Customer waiting room was very nice More
Other Employees Tagged: Steve Mutchler, Eric Weaver, Luis Sousa, Nilay Desai , Jonathan Caraballo, Aigner Glasgow, Sal Hernandez
November 16, 2022
The best Honda dealer and the best Honda dealership service in New Jersey. I recommend service in New Jersey. I recommend More
Other Employees Tagged: Steve Mutchler, Eric Weaver, Luis Sousa, Nilay Desai , Jonathan Caraballo, Aigner Glasgow, Sal Hernandez
November 13, 2022
Very fast. Professional service. I would definitely go again. This fifteen word was a pain Professional service. I would definitely go again. This fifteen word was a pain More
Other Employees Tagged: Steve Mutchler, Eric Weaver , Jake Hendricks, Sal Hernandez
November 12, 2022
The service tech working tended to another customer who arrived later than I (roughly 15 min later). Ultimately, another service staff member responded when I confronted the other service person. The sec arrived later than I (roughly 15 min later). Ultimately, another service staff member responded when I confronted the other service person. The second service staff member made it right. First, he confirmed that I arrived first. Second, he saw me right away and my car was the next to be serviced. Lastly, he provided a discount on my oil change. I prefer Freehold Honda over Acura of Ocean (where I purchased my Acura) for routine service. I tried Kay Honda in Eatontown once, but ended up back at Freehold. The waiting area is very nice..more comfy than those Ive seen at luxury car dealerships. Im able to log onto my laptop to work while I wait (there is a lot of seating and plenty of electrical outlets). I find that the comfort of the waiting area makes it worth the trip out to Freehold. The staff is typically friendly and professional, as well More
Other Employees Tagged: One star for the staff member (Cole) who ignored me. The staff member in service who ultimately assisted me, is not seen above. Perhaps he was filling in from another dept?
November 09, 2022
Service is great, fast, and fair enough. You always can count on these professional employees with good attitudes. You always can count on these professional employees with good attitudes. More
Other Employees Tagged: Eric Weaver , Jake Hendricks, Sal Hernandez
November 06, 2022
The dealership was clean and efficient. I really appreciated their open communication, and giving me quotes on the spot. The detail job I had done was perfect thank you guys. I really appreciated their open communication, and giving me quotes on the spot. The detail job I had done was perfect thank you guys. More

