Cole Craven
Cole Craven at Honda of Freehold

Cole Craven | Page 42

Service Adviser

Honda of Freehold

4244 U.S. 9
Freehold, NJ 07728

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4.8
2,011 Reviews
4.8

2,011 Reviews

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2011 Reviews of Cole Craven

December 10, 2022

Dealership Rating
Employee Rating

The staff was very professional. Cole kept me updated with the status of my vehicle and how much longer would be. The location was very clean. More

by fdnyemt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 07, 2022

Dealership Rating
Employee Rating

Cole Craven was very helpful . The waiting area was clean and comfortable. having coffee available was nice. More

by RONBONJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sal Hernandez

Dec 08, 2022

Honda of Freehold responded

Thank you for you positive review. Happy Holidays!

December 01, 2022

Dealership Rating
Employee Rating

Service and staff were very quick, friendly and helpful. Customer waiting room was very nice More

by CHRISMASI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler, Eric Weaver, Luis Sousa, Nilay Desai , Jonathan Caraballo, Aigner Glasgow, Sal Hernandez

Dec 05, 2022

Honda of Freehold responded

Thank you so much for taking the time to post this great review. I will pass along these positive comments to the staff. We pride ourselves on wonderful reviews such as yours. It brings us great joy to know that you were satisfied. If there is anything else we can do for you, feel free to reach out to us anytime! Have a great day! Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

November 16, 2022

Dealership Rating
Employee Rating

The best Honda dealer and the best Honda dealership service in New Jersey. I recommend More

by LYDIA.SAMIR7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler, Eric Weaver, Luis Sousa, Nilay Desai , Jonathan Caraballo, Aigner Glasgow, Sal Hernandez

Nov 16, 2022

Honda of Freehold responded

Thank you so much for taking the time to post this great review. I will pass along these positive comments to the staff. We pride ourselves on wonderful reviews such as yours. It brings us great joy to know that you were satisfied. If there is anything else we can do for you, feel free to reach out to us anytime! Have a great day! Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

November 13, 2022

Dealership Rating
Employee Rating

Very fast. Professional service. I would definitely go again. This fifteen word was a pain More

by RONHANSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler, Eric Weaver , Jake Hendricks, Sal Hernandez

Nov 14, 2022

Honda of Freehold responded

Thank you so much for taking the time to post this great review. We proud ourselves in wonderful reviews such as yours. If there is anything else we can do for you, feel free to reach out to us anytime! Have a great day! Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

November 12, 2022

Dealership Rating
Employee Rating

The service tech working tended to another customer who arrived later than I (roughly 15 min later). Ultimately, another service staff member responded when I confronted the other service person. The sec More

by KELLYAL626
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: One star for the staff member (Cole) who ignored me. The staff member in service who ultimately assisted me, is not seen above. Perhaps he was filling in from another dept?

November 10, 2022

Dealership Rating
Employee Rating

Courteous, efficient and welcoming overall good experience will come back for future servic on vehicle More

by SGRASSULLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Hendricks

November 09, 2022

Dealership Rating
Employee Rating

Service is great, fast, and fair enough. You always can count on these professional employees with good attitudes. More

by Alevtina Rochat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Weaver , Jake Hendricks, Sal Hernandez

November 06, 2022

Dealership Rating
Employee Rating

The dealership was clean and efficient. I really appreciated their open communication, and giving me quotes on the spot. The detail job I had done was perfect thank you guys. More

by tfawz909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 06, 2022

Dealership Rating
Employee Rating

Very nice people take care al costumer they give you atención every time I was there More

by Ruanoguillermog
Friendliness
Recommend Dealer
Yes
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