Colette Shouger | Page 6

Friendly and accommodating Maita Toyota has always been our auto dealer of choice. We'll go back again for our next Toyota purchase because of their easy-going and helpful appro Maita Toyota has always been our auto dealer of choice. We'll go back again for our next Toyota purchase because of their easy-going and helpful approach! More

by Happy Customer Verified Customer Verified Customer

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outstanding beautiful showroom great coffee everyone smiling i think ill be back an just hangout....................... it was great to work real professionals Y beautiful showroom great coffee everyone smiling i think ill be back an just hangout....................... it was great to work real professionals You Got ME.............................Ill Be Back! More

by theTmann11890 Verified Customer Verified Customer

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Wonderful customer service Chuck and Colette were wonderful and will definitely be referring everyone I can to them! Thank you all for the wonderful experience, I love my new ca Chuck and Colette were wonderful and will definitely be referring everyone I can to them! Thank you all for the wonderful experience, I love my new car! More

by ALYSIAGUERIN7 Verified Customer Verified Customer

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First Service of New Vehicle I am impressed with the quality of work for the first servicing of my newly acquired Tacoma Off-Road Extended Cab pick-up truck at your service center I am impressed with the quality of work for the first servicing of my newly acquired Tacoma Off-Road Extended Cab pick-up truck at your service center. Appreciate the friendliness and professionalism of your staff at the Service Center section. Transparancy regarding the actual work done as listed in the paperworks and any recommendations are superb. Thank you! More

by ME2TJR Verified Customer Verified Customer

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Failed to keep her promise to solve scratch on my new car On 6/30/18, we bought a new Corolla and found some scratches on the passenger's side. The sale agent drove the car back to the shop twice (to clean it On 6/30/18, we bought a new Corolla and found some scratches on the passenger's side. The sale agent drove the car back to the shop twice (to clean it?) but one of scratch and small stain remain. We planned to leave the car there until the problem resolved. The sale agent then stated that she would contact us on Monday (7/2) to arrange detail check up and would fill up the gas tank to compensate the hassle. On July 2 (Monday), I did not receive any phone call from the agent. I texted her regarding the details check up appointment. She replied (on 7/2/18) that she would check on the appointment for me. On 7/3, I sent another text message to follow up the appointment; I did not receive any appointment information since then. On July 8 (Sunday), my husband left a message to the same sale agent regarding the appointment for scratches issue. She returned the phone call and stated that she would contact us for the appointment. It has been two weeks since the initial texting message. On July 15, 2018, I sent an email to the same agent requesting an appointment to solve the issue. As of today (7/20/18), I did not receive any update information . While my dissatisfied survey is relatively little influence, the negative impact of such incident involving dishonor (failed to keep the promise) can be quite significant in its potential to Maita Toyota reputation. More

by JJ Verified Customer Verified Customer

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New SUV Purchase The process was straight forward and staff was easy to work with. They explained the process at each step and took the time to show how all of the rea The process was straight forward and staff was easy to work with. They explained the process at each step and took the time to show how all of the reatures worked. More

by RCWHITTEN Verified Customer Verified Customer

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Great Buying Experience From the experience purchasing the vehicle to the service departments professionalism hard to find a better Toyota dealer anywhere. Over 40-years deal From the experience purchasing the vehicle to the service departments professionalism hard to find a better Toyota dealer anywhere. Over 40-years dealing with new car purchases and service department this is by far the best ever. More

by Domenic Verified Customer Verified Customer

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Excellent dealer to get my first car. Colette was very friendly and helpful from the beginning. She knew and remembered all the things that I was looking for and my concerns regarding the Colette was very friendly and helpful from the beginning. She knew and remembered all the things that I was looking for and my concerns regarding the first car I'm getting. She made sure that I get what I want and need, all within my budget. Michael from Finance was very accommodating in answering all our inquiries and was knowledgeable of what he was doing. Would definitely consider again and recommend the dealership for future purchases. More

by tasha513 Verified Customer Verified Customer

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Fantastic Experience!!!! Fantastic price, and integrity. My wife and I are very pleased by not only the price of the new car we purchased, but by the integrity, and sincerity of everyone we worked with here. My wife and I are very pleased by not only the price of the new car we purchased, but by the integrity, and sincerity of everyone we worked with here. They have also been very good at helping us with any and all post questions we have about the car and its many features. More

by AARON44 Verified Customer Verified Customer

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Prius Prime Buying our 2017 Prius Prime was quick, easy and painless. Mariah and Collette made the transaction friendly and enjoyable. We highly recommend them b Buying our 2017 Prius Prime was quick, easy and painless. Mariah and Collette made the transaction friendly and enjoyable. We highly recommend them both and the dealership. More

by KEN66 Verified Customer Verified Customer

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