Scheduled an oil change said it would take an hour and a
half and it was done in an hour and 20 minutes, no problems
half and it was done in an hour and 20 minutes, no problems
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by JAVACUP2000
Verified Customer
Verified Customer
Other Employees Tagged:
Colin Simmons
Aug 20, 2026 -
Family Hyundai responded
We’re glad the oil change on your Hyundai Santa Fe was completed ahead of schedule and without any issues. Knowing the quick turnaround met your expectations means a lot to our service team.
Great service done by great people for a great price and
I'll be back.
I'll be back.
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by ZofiaBach
Verified Customer
Verified Customer
Service Price Transparency
Aug 16, 2026 -
Family Hyundai responded
Your praise of our service team’s attentive approach, quality work and fair pricing is rewarding to us. Knowing you plan to return is the best compliment, and we look forward to serving your Kona again.
Immediate service.
Clean environment. They serviced what needs to be serviced and do not sell me on services i do not need
Clean environment. They serviced what needs to be serviced and do not sell me on services i do not need
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by marcusraustin
Verified Customer
Verified Customer
Other Employees Tagged:
Colin Simmons
Aug 12, 2026 -
Family Hyundai responded
Knowing that the prompt service and clean environment met your expectations is rewarding. We’re glad we could focus solely on the necessary maintenance for your Santa Fe.
Everything went as planned.
No problems.Set the appointment and the problem was taken care of
No problems.Set the appointment and the problem was taken care of
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by EXALOG
Verified Customer
Verified Customer
Service Price Transparency
Aug 10, 2026 -
Family Hyundai responded
Knowing that scheduling your appointment was straightforward and that we resolved the issue smoothly means a lot to our service team. Thank you for trusting us with the service on your Hyundai Palisade.
Came in for a scheduled oil change, why do you have to
schedule an oil change when you want people to come into the dealership? Make it more convenient for the customers by having a tech designated every
schedule an oil change when you want people to come into the dealership? Make it more convenient for the customers by having a tech designated every day for just oil changes.
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by EDRO65
Verified Customer
Verified Customer
Service Price Transparency
Aug 11, 2026 -
Family Hyundai responded
Thank you! Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Service was timely and everyone was friendly.
.There were snacks provided in the waiting room which is appreciated.
.There were snacks provided in the waiting room which is appreciated.
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by DIANEIACONELLI
Verified Customer
Verified Customer
Service Price Transparency
Aug 05, 2026 -
Family Hyundai responded
Knowing that you found the service on your Hyundai Tucson Hybrid timely and our team friendly means a lot to us. We’re glad you enjoyed the snacks in our waiting room during your visit.
My 2017 Tucson had a transmission problem for over two
years. Back and forth ,back and forth to Family Hyundai. I called the corporate customer service,all she did was read back to me what was in the ser
years. Back and forth ,back and forth to Family Hyundai. I called the corporate customer service,all she did was read back to me what was in the service department notes.(she was useless). Also the lady was very hard to understand what she was saying. My transmission became UNSAFE to drive. Watson Family Hyundai replaced my transmission.(what a relief). I just wanted to say that if it wasn't for Colin Simmons helping me through all of this problem I don't know what to do. HE IS FANTASIC!
Also Nicholas was very helpful. Colin should receive a bonus and a raise! I would recommend Watson Family Hyundai to anyone interested in purchasing a vehicle just because of the great service department.
J. Weiss
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by JHW332
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Nicholas
Aug 05, 2026 -
Family Hyundai responded
We’re glad we could replace your Tucson’s transmission and return it to safe driving condition. Your praise for Colin’s support throughout this process means a lot to our service department. Knowing you’d recommend our service to others is truly rewarding.
I receive great service always Everyone in service is
pleasant and always keeps me informed on what's going on with my car.
pleasant and always keeps me informed on what's going on with my car.
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by BROSS3451
Verified Customer
Verified Customer
Other Employees Tagged:
Colin Simmons
Aug 05, 2026 -
Family Hyundai responded
Friendly service and clear updates are at the heart of how our service department operates. Knowing that you always feel well informed and pleased with the care on your Palisade is rewarding.
Great service, finished my car within 4hrs, really big
help?????? Thank you again for your service, really big help
help?????? Thank you again for your service, really big help
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by Aidenj9198
Verified Customer
Verified Customer
Other Employees Tagged:
Colin Simmons
Jul 17, 2026 -
Family Hyundai responded
It’s great to know our team wrapped up your Hyundai service in just four hours and that Colin was a big help. Thank you for sharing your experience, and we look forward to assisting you again.
I called to have my tire repaired and get my oil change.
They got me in and out very quickly.
They got me in and out very quickly.
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by ryokale82
Verified Customer
Verified Customer
Service Price Transparency
Jul 07, 2026 -
Family Hyundai responded
Thank you for sharing your feedback. We’re glad your Hyundai Elantra’s tire repair and oil change were handled swiftly and efficiently. Colin will be happy to hear you were in and out so quickly.