Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 101

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,263 Reviews
4.6

2,263 Reviews

Write a Review

2263 Reviews of Colin Simmons

August 11, 2022

Dealership Rating
Employee Rating

My experience was okay the first couple of days I had to wait for a rental and come out of my pocket for a rental I shouldn't had to pay for anything plus I just put a oil change for 50 dollars and the whol More

by gw828725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 15, 2022

Family Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 11, 2022

Dealership Rating
Employee Rating

The staff is nice they take care of every need love this dealership will recommend people to get there car there Thanks for the good service More

by SPORTER0359
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Aug 12, 2022

Family Hyundai responded

It's great to hear that we were able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

August 11, 2022

Dealership Rating
Employee Rating

Very courteous and professional check in by the by one guy, when I pick the car up another person checked it out for me and was the same. More

by LOU3181
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson , Tom Salin

Aug 12, 2022

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 08, 2022

Dealership Rating
Employee Rating

I can say my car runs like new when the car is done and finished. More

by Kjeffers3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2022

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

August 08, 2022

Dealership Rating
Employee Rating

I've been to Family Hyundai ever since I purchased my second truck back in 2008. I will definitely keep coming back for service, and I'll probably be purchasing my next car there as well. More

by karynmaskall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin, Jahia

Aug 08, 2022

Family Hyundai responded

Thank you, Karyn! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

August 07, 2022

Dealership Rating
Employee Rating

They provide rides to and from the dealership when you are having your car serviced. More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2022

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We appreciate your business and hope to see you again!

August 06, 2022

Dealership Rating
Employee Rating

Put on hold and hung up on when returning phone calls about car's repair More

by kevin11121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2022

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We apologize for the phone issue but appreciate your business and hope to see you again soon.

August 05, 2022

Dealership Rating
Employee Rating

Family Hyundai is a Great Dealership. .The staff is very professional and Nice. Especially Collin. He always take time to explain to me in detail what work will be done to my car...Thanks More

by latoyya.miles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2022

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

August 05, 2022

Dealership Rating
Employee Rating

The dealership was very quick with the service repair despite having to wait a couple of months for an appt. Very courteous as well! More

by Phnut66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Aug 08, 2022

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 04, 2022

Dealership Rating
Employee Rating

They are very nice and courteous and helpful for what ever reason or problem that you have More

by CWAYNE2772
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin

Aug 05, 2022

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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