Fast service!
I was in and out without an appointment in about 2 hours!! Very friendly staff! Thank you!!
I was in and out without an appointment in about 2 hours!! Very friendly staff! Thank you!!
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by db8
Verified Customer
Verified Customer
Jun 20, 2022 -
Family Hyundai responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
I had an appointment for a oil change.
And took a hour and 45 minutes.
And took a hour and 45 minutes.
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by WMHAWK1953
Verified Customer
Verified Customer
Jun 23, 2022 -
Family Hyundai responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Great dealership.
The best service department. Honest, friendly, and very knowledgeable. We've bought several cars from Family Hyundai. Very trustworthy dealership
The best service department. Honest, friendly, and very knowledgeable. We've bought several cars from Family Hyundai. Very trustworthy dealership
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by MKUDIA12721
Verified Customer
Verified Customer
Jun 20, 2022 -
Family Hyundai responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
Crystal helped me.
She was awesome!!! Got me right in!! Trying to figure out if I have a gas consumption problem!!! She is so friendly and so helpful!
She was awesome!!! Got me right in!! Trying to figure out if I have a gas consumption problem!!! She is so friendly and so helpful!
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by TWINSMOM_2000
Verified Customer
Verified Customer
Jun 20, 2022 -
Family Hyundai responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.
There was a extended wait of over three weeks for the
vehicle to be serviced although the problem was a manufacturer's default. There was such a long wait for the approval of the repair, that I didn't
vehicle to be serviced although the problem was a manufacturer's default. There was such a long wait for the approval of the repair, that I didn't have the opportunity to get a rental car despite.
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by KT3
Verified Customer
Verified Customer
Jun 23, 2022 -
Family Hyundai responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
I had to wait long for my service although I was
previously told that genesis would be serviced first due to it being their luxury brand. That was clearly a lie. This is the only luxury car dealers
previously told that genesis would be serviced first due to it being their luxury brand. That was clearly a lie. This is the only luxury car dealership that does not make its customers feel like luxury.
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by LASHONDA
Verified Customer
Verified Customer
Jun 23, 2022 -
Family Hyundai responded
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Efficient, friendly and overall great service and staff!
!! Highly recommend this dealership and I wouldn’t go anywhere else!!!
!! Highly recommend this dealership and I wouldn’t go anywhere else!!!
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by lemonier.robert
Verified Customer
Verified Customer
Jun 16, 2022 -
Family Hyundai responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!
Service was done on time.
service writer was couterious efficient and helpful
Dealership is clean
service writer was couterious efficient and helpful
Dealership is clean
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by msantin
Jun 15, 2022 -
Family Hyundai responded
Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
The young man that assisted me was phenomenal.
He was professional, courteous and respectful. He completed the transaction very timely and smooth.
He was professional, courteous and respectful. He completed the transaction very timely and smooth.
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by Victoria Arps
Verified Customer
Verified Customer
Jun 15, 2022 -
Family Hyundai responded
Thanks for your feedback on your recent visit to Family Hyundai. It is great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!
Everytime I come to Family Hyundai dealership I am always
treated fairly and great customer service this time my rap was Colin he was very professional very courteous he explained all details to me he was ri
treated fairly and great customer service this time my rap was Colin he was very professional very courteous he explained all details to me he was right on Point, He took care of the problem and I was satisfied.
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by Serviceme
Verified Customer
Verified Customer
Jun 13, 2022 -
Family Hyundai responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.