Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 195

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

October 02, 2019

Dealership Rating
Employee Rating

Great customer service This was my 2nd time having an oil change here and the service was done in a timely manner and the staff was very pleasant. Very happy with the servic More

by PKHAIR1050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2019

Family Hyundai responded

Thank you for your kind words! Our team of professionals is dedicated to providing you and everyone else who visits Family Hyundai with only the best there is to offer.

October 02, 2019

Dealership Rating
Employee Rating

Oil Change Everyone was nice. I was there a little over a hour for a oil change. I think that is a long time for a oil change but it is what it is. More

by n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: I think it was Colin, he was very nice, will pay attention in the future who I am dealing with

Nov 13, 2019

Family Hyundai responded

Thank you for your kind words! We appreciate it.

October 02, 2019

Dealership Rating
Employee Rating

Service was ok Service was fine. The time it took however was longer than expected. It would be helpful to know a possible wait time upon arrival for convenience More

by ADRIENNES18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2019

Family Hyundai responded

Adrienne, thank you for your candid feedback. We appreciate your patience with us.

October 02, 2019

Dealership Rating

Good Job, not as timely as originally quoted They did good work, however, the time frame provided to me was almost two hours off. I would have appreciated a call or update during the service. More

by mitch.scott.pearl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Majchrowicz, Tom Salin

Nov 13, 2019

Family Hyundai responded

Thank you for sharing your experience! We are glad to hear that Family Hyundai was able to make your service experience such a positive one.

September 30, 2019

Dealership Rating
Employee Rating

Worth the Trip I moved out of state but had been bringing my vehicle to this dealer for 5 years for service so I decided to travel there to make my new car purchase. More

by NMODE20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson

Nov 13, 2019

Family Hyundai responded

Thank you for your detailed review. We appreciate it!

September 28, 2019

Dealership Rating
Employee Rating

Good Customer Service They were very patient with me as I needed extra work this time on my older Tucson. I wasn't sure if I should get it done or not but I did & glad I di More

by mskoncpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Lacy, Al Pellizzeri , Aldo Taccola

Nov 13, 2019

Family Hyundai responded

Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you! Thanks for your positive feedback.

September 24, 2019

Dealership Rating
Employee Rating

Never again I took my Veloster in for repair and was treated very poorly. I will never take my car there again. $340 for repair of the same part they fixed a yea More

by HOLLY105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mike Majchrowicz

September 19, 2019

Dealership Rating
Employee Rating

Excellent customer service The whole experience was fantastic.. So courteous.. Finished on time as promised.. No high pressure sales.. Highly recommend this facility from purcha More

by LMFOSTER460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Edwards, Mike Majchrowicz, Tom Salin

Nov 13, 2019

Family Hyundai responded

Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you! Thanks for your positive feedback.

September 18, 2019

Dealership Rating
Employee Rating

Service is always terrific! I've always had a great experience @ this Hyundai dealer. The service is always professional and they take the time to explain anything that is neede More

by SVPLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin

Nov 13, 2019

Family Hyundai responded

Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you! Thanks for your positive feedback.

September 17, 2019

Dealership Rating
Employee Rating

Awesome experience I would highly recommend Family Hyundai to everyone! My sales person Kristi Feinberg is fantastic, professional and awesome. Management and service More

by KELLIEHISC393
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Kristi Feinberg

Nov 13, 2019

Family Hyundai responded

We are thrilled that you enjoyed your experience at Family Hyundai. Thanks for taking the time to share your experience with us.

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