Collin Romer
Collin Romer at Dana Ford Lincoln

Collin Romer | Page 23

Service Advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.8
669 Reviews
4.8

669 Reviews

Write a Review

669 Reviews of Collin Romer

October 07, 2024

Dealership Rating
Employee Rating

Had issue with my 2013 Expeditions power folding mirrors. Collins and Joe the Tech were able to quickly find issue and get mirrors working in the same day. As always never a disappointment at Dana Ford Licl More

by Marauder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Daly, Hazem Radwan , Douglas Hansen

Oct 07, 2024

Dana Ford Lincoln responded

Marauder, we're delighted to hear that Collins and Joe were able to resolve the issue with your mirrors so efficiently at Dana Ford. Thank you for trusting us with your vehicle needs!

October 06, 2024

Dealership Rating
Employee Rating

Best Ford dealer on planet years of automotive experience and service expertise, cleanest dealership, and great sales More

by mackkevin2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Cognetta, Irma Jace , Douglas Hansen

Oct 07, 2024

Dana Ford Lincoln responded

We're delighted to hear you had such a positive experience at Dana Ford! Thanks for highlighting our expertise and clean facilities. We appreciate your support!

October 06, 2024

Dealership Rating
Employee Rating

I was worried when the check engine light came on, but Collin in the Service Center took great care of me and my car. THANK YOU! More

by MAHANEJJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pietro Masullo

Oct 07, 2024

Dana Ford Lincoln responded

We're glad to hear that Collin was able to assist you with your check engine light at Dana Ford. Thank you for trusting us with your vehicle, and we're here if you need anything else!

October 03, 2024

Dealership Rating
Employee Rating

It’s a pleasure to bring my car to Dana Ford Lincoln to be serviced. Service is done quickly and we’re able to wait in a beautiful shower room with all different amenities. Makes it a pleasant experience. More

by sajscam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Langilotti, Joseph Castera , Steve Riccardone

Oct 04, 2024

Dana Ford Lincoln responded

We're delighted to hear that your service visits at Dana Ford are both efficient and enjoyable! It's great knowing our amenities add comfort to your experience. Thank you for sharing this feedback with us!

September 29, 2024

Dealership Rating
Employee Rating

Worst dealer ever Worst service Worst sales Worst receptionist Worst manager Worst worst experience Terrible More

by nalclandscapecontracting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 04, 2024

Dana Ford Lincoln responded

We are truly sorry to hear about your experience. This feedback is very concerning, and we would like the opportunity to address these issues directly with you. Please reach out at your earliest convenience so we can work towards a resolution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

September 26, 2024

Dealership Rating
Employee Rating

Great service from the salesman to the sales manager, they got me in my new F150 at a price I was happy with and got me driving off with my new truck fast and easy Very happy with the Staff and there s More

by mikesmasonryco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 26, 2024

Dana Ford Lincoln responded

Mike, we're delighted to hear that our team at Dana Ford made your F-150 purchase smooth and satisfying. Thanks for choosing us, and we look forward to assisting with your future needs!

September 25, 2024

Dealership Rating
Employee Rating

Excellent employees experience well managed very polite excellent service excellent service so very happy as a customer More

by Pr2grama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2024

Dana Ford Lincoln responded

Thank you for the glowing review! We're delighted to hear that our team at Dana Ford provided excellent service and made your experience a positive one. We appreciate your support!

September 25, 2024

Dealership Rating
Employee Rating

Always easy to make appointments and deals with. Never had any issues. I have leased multiple vehicles with them More

by rscalici123
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 26, 2024

Dana Ford Lincoln responded

Thanks for being a loyal customer and sharing your positive experiences with Dana Ford! We appreciate your continued trust in us.

September 24, 2024

Dealership Rating
Employee Rating

Solved recall problem in 20 minutes . Service manager actually used common. Sense and did not stare at A computer screen he walked in the bays to pull a tech over to clicks a protect More

by mvollaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2024

Dana Ford Lincoln responded

We're delighted to hear that our team at Dana Ford provided such efficient and practical service. It's great knowing you had a positive experience with your recall issue, and we're thrilled you're enjoying your first Ford truck! Thanks for the feedback!

September 24, 2024

Dealership Rating
Employee Rating

Very good service. Thank you so much . For sure, I would come back to do the other business with you guys. More

by wankowiczpictr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2024

Dana Ford Lincoln responded

Thank you for the kind words! We're delighted to hear that your experience at Dana Ford was positive. Looking forward to assisting you with future needs!

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