Collin Romer
Collin Romer at Dana Ford Lincoln

Collin Romer | Page 24

Service Advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.8
669 Reviews
4.8

669 Reviews

Write a Review

669 Reviews of Collin Romer

September 24, 2024

Dealership Rating
Employee Rating

Was very happy with Dana. They treated me right and took care of all my needs with the trade-in and the new car was very happy and will be back again after the three year leas More

by shatz29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2024

Dana Ford Lincoln responded

We're delighted to hear that you had a great experience with our team here at Dana Ford! Enjoy the new vehicle and please don't hesitate to reach out if we can be of service again in the future!

September 24, 2024

Dealership Rating
Employee Rating

I hate to even give 1 star as I feel they both deserve 0. Made a service appointment and my car sat there for 4 days without being looked at. Collin just kept giving me the run around. I will never take m More

by rgueorguiev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 30, 2024

Dana Ford Lincoln responded

Thank you for the review. Feedback like yours is valuable in helping us improve our service & processes where needed, so we appreciate you taking the time to share it. If there are any outstanding questions or concerns that we can address for you, please feel free to contact me directly. Thanks again, Keith Curran - Service Director - 718-983-8700 ext 297

September 23, 2024

Dealership Rating
Employee Rating

From the time I made the service appointment to the time of completion all aspects of the service were completely satisfactory. More

by EUBIEDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Dana Ford Lincoln responded

Hi Eubie, thank you for sharing your positive experience! We're delighted to hear that every aspect of your service appointment at Dana Ford met your expectations. We look forward to serving you again in the future! Have a great ride!

September 23, 2024

Dealership Rating
Employee Rating

If I could give a 0 I would! I still am having issues with the truck and they will not return my calls! The process for start to finish was painful! Kids from everyone and not on More

by mahers211331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 23, 2024

Dana Ford Lincoln responded

We're truly sorry to hear about your experience. This is not the level of service we strive for, and it's concerning that you haven't received a response. Please reach out directly so we can address these issues promptly. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

September 21, 2024

Dealership Rating
Employee Rating

The service advisor is a very good person and he definitely understands the importance of having your vehicle serviced More

by Romualdocruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Dana Ford Lincoln responded

Thank you for the feedback! We're glad to hear our service advisor at Dana Ford provided excellent assistance. We appreciate your support and look forward to serving you again!

September 19, 2024

Dealership Rating
Employee Rating

Collin was very helpful. He is very good with follow up and I always feel like a VIP at Dana More

by Frankc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2024

Dana Ford Lincoln responded

This is great to hear, Frank! Thank you for being a valued Dana Ford customer!

September 18, 2024

Dealership Rating
Employee Rating

nice dealership comfortable clean caring has coffee hot chocolate water comfy seats not too expensive More

by NIKKICOLETTE34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2024

Dana Ford Lincoln responded

Thank you for the kind words! We're glad to hear that your experience at Dana Ford was comfortable and enjoyable. We appreciate your support!

September 18, 2024

Dealership Rating
Employee Rating

This is my 5th Ford Explorer lease since 2013. Every time I lease a car it is a good experience. No hidden fees and everyone is polite. Also their service department is also 5 stars. Sergio was a More

by Grunge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Daly , Jorge Cornet

Sep 18, 2024

Dana Ford Lincoln responded

Thank you for your continued loyalty and recommendation! We're delighted to hear that Sergio and the Dana Ford team consistently provide a great leasing experience. Enjoy your new Ford Explorer!

September 14, 2024

Dealership Rating
Employee Rating

Whenever I go for service or a new vehicle I get treated with respect and they work with you to get a very fair deal for your budget. More

by Gleasonbus7561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lomando

Sep 16, 2024

Dana Ford Lincoln responded

Thank you for your loyalty and kind words! We're glad to hear that our team at Dana Ford consistently provides respectful service and fair deals. We look forward to serving you again in the future!

September 12, 2024

Dealership Rating
Employee Rating

Great greeting, put me at ease. Met all my needs when I requested service needs . Outstanding phone call. More

by Ebredlight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2024

Dana Ford Lincoln responded

Thank you for sharing your positive experience! We're glad to hear our team at Dana Ford met all your service needs and made you feel comfortable. We appreciate the feedback!

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