Collin Romer | Page 43
Service Advisor
Dana Ford Lincoln
266 West Service Rd.
Staten Island, NY 10314
669 Reviews
Write a Review669 Reviews of Collin Romer
October 30, 2022
Organized, seamless service. Car was fixed in a timely fashion. Would definitely recommend others to come here for service. Car was fixed in a timely fashion. Would definitely recommend others to come here for service. More
Other Employees Tagged: Keith Curran , Danielle Barbaria
October 29, 2022
Always a pleasure. Problem resolved in one visit. I would recommend Dana service. Thank you. Problem resolved in one visit. I would recommend Dana service. Thank you. More
Other Employees Tagged: Hazem Radwan, Diane Creazzo, Lori Allotta , Camille Baker, Neil Barrow, Anthony Garrick, Harley Schick
October 22, 2022
I’ve bought two Broncos from this dealer and it has been an all-around great experience. The service department is top-notch, and I love that they remember me, even though I haven’t been there much. They al an all-around great experience. The service department is top-notch, and I love that they remember me, even though I haven’t been there much. They also always wash my car when I bring it in for any service - which is a great perk! More
Other Employees Tagged: Hazem Radwan, Diane Creazzo, Lori Allotta , Camille Baker, Neil Barrow, Anthony Garrick, Harley Schick
October 07, 2022
Bought car 8/3 because it was shaking and rattling. Brought car back two days later for service guy to hear the problem. Brought car back to get fixed a week later yo be told they dont have the part an Brought car back two days later for service guy to hear the problem. Brought car back to get fixed a week later yo be told they dont have the part and would have to order. And service would call when part is in. Called week later was told part is in but DANIELLE had to call to schedule appt. Called following week because no call from DANIELLE. Again told wait for DANIELLE. Following week she calls with an appointment three weeks out!!!!! I just bought the and has not been used. IT WAS A LEMON!!! I THIS CAR WAS NOT PROPERLY SERVICED BEFORE BEING SOLD AND WAITED OVER ONE MONTH FOR IT TO BE FIXED, yet anotuer customer told me he got an appointment in a week!!!! I was told they would email me my work order the next day… STILL NO RECEIPT!!!!! Horrible customer service and DANIELLE NEEDS A SUPERVISOR !!! She obviously cant manage her work load when she receives weekly report of what parts have come in!!!! This id my second time buying from Ford dana and twice something wrong with car!!! I will stick with TOMS FORD!!! Better service not one compliant!!!! More
Other Employees Tagged: Danielle Barbaria, Henry
October 06, 2022
Great experience all around from buying my 22 Ford expedition to to servicing my 2013 Ford expedition top notch all the way from sales to service expedition to to servicing my 2013 Ford expedition top notch all the way from sales to service More
Other Employees Tagged: John Daly, Frank Sinatra, Hazem Radwan , Nicholas Colangelo, Anthony Garrick, Douglas Hansen
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