Colt Grandstaff
Colt Grandstaff at Heiser Toyota
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Colt Grandstaff

Finance Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.9
415 Reviews

Dealership Experience

3 yrs, 2 mos

Industry Experience

8 yrs, 5 mos

4.9

415 Reviews

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415 Reviews of Colt Grandstaff

April 11, 2024

Dealership Rating
Employee Rating

My wife and I had such an incredible experience at Heiser Toyota. Compared to other dealers we can’t recommend the staff we worked with more. The staff was helpful not pushy and wouldn’t oversell us on unw More

by John William
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain, Chad Covert

Apr 12, 2024

Heiser Toyota responded

Hi John: Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

April 11, 2024

Dealership Rating
Employee Rating

He did a great job taking care of all my needs. I’d be happy to work with him again. More

by jaysmaier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 11, 2024

Dealership Rating
Employee Rating

Everyone was friendly, courteous, and extremely professional. They took care of our needs and went above and beyond to explain everything and answer all our questions. More

by SRREENERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 12, 2024

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

April 07, 2024

Dealership Rating
Employee Rating

Friendly staff and really efficient. All the staff that helped me were really great and answered all my questions. More

by ericagarcia2300
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas, Chad Covert

Apr 08, 2024

Heiser Toyota responded

Hi Erica: We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 30, 2024

Dealership Rating
Employee Rating

Christine was great at helping us from start to finish Colt was extremely knowledgeable and provided the best customer service experience I’ve ever had More

by rachellecoicou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2024

Heiser Toyota responded

Rachelle, Thank you so much for your kind words for Christine and Colt and for leaving us this wonderful feedback! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 29, 2024

Dealership Rating
Employee Rating

Al was great to work with. Everything was explained clear and well. We are happy with our new vehicle from this dealership. More

by Yee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain, Jorgo Ndina

Mar 29, 2024

Heiser Toyota responded

Here at Heiser Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Al, and it was a pleasure having you at the dealership. We appreciate your review! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 28, 2024

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Employee Rating

Great Experience and respectful staff. Recently purchased a 2024 Corolla Hybrid and Jordan C. helped me through the process. Jordan was respectful and patient with all questions I had. I b More

by rliogon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Christian

Mar 29, 2024

Heiser Toyota responded

Thank you so much for your wonderful review! We are thrilled that Jordan had the opportunity to provide you with excellent service. We thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 24, 2024

Dealership Rating
Employee Rating

They are always professional & efficient with excellent customer service ???? Excellent, professional, efficient, customer service ?????? More

by LORRAINE.HAMODEH0725
Recommend Dealer
Yes

Other Employees Tagged: Colt Grandstaff

Mar 25, 2024

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business, Lorraine, and hope to see you again soon! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 22, 2024

Dealership Rating
Employee Rating

The Heiser team took great care of me. It was an excellent experience. Colt and Amanda made the process easy and enjoyable. No wonder I keep coming back. I love my Toyota Corolla! More

by JUDY.PERSICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz , Amanda Millonzi/ Sales & Leasing Consultant

Mar 22, 2024

Heiser Toyota responded

Judy, Thank you so much for your kind words for Colt, Amanda, and our team. We appreciate you taking the time to leave us this wonderful feedback! Congratulations on your new Toyota Corolla! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 21, 2024

Dealership Rating
Employee Rating

Everyone gave me space to look and evaluate in my own time. When I needed help they were there to answer questions and assist me in the entire process. More

by Pleased RV4 customer
Recommend Dealer
Yes

Other Employees Tagged: Colt Grandstaff

Mar 21, 2024

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that Colt had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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