Colton Thomas
Colton Thomas at Lawton Kia

Colton Thomas | Page 5

Salesperson

Lawton Kia

4455 Northwest Cache Road
Lawton, OK 73505

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4.8
161 Reviews
4.8

161 Reviews

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161 Reviews of Colton Thomas

March 17, 2026

Dealership Rating
Employee Rating

Very rude. Heather most of all. I wasn't even talking to her and she butted in my conversation saying I wasn't getting my car back. If they had better listening More

by rickyjosephbenoit
Recommend Dealer
No

Other Employees Tagged: Colton Thomas

Mar 19, 2026

Lawton Kia responded

Hi Ricky, we’re sorry to hear about your experience and appreciate you bringing this to our attention. That’s not the level of communication or service we aim to provide. Regarding your visit, we spoke with both the service advisor and cashier. You came in for service on Saturday and mentioned needing to leave to cash a check before completing payment. At that time, it was communicated that the vehicle could not be released until payment was received. If you’d like to discuss this further, please feel free to reach out to Todd Brown at 580-771-3275. We’d be glad to speak with you.

March 13, 2026

Dealership Rating
Employee Rating

It shouldn't take 2 hours to get a oil change and a filter changed The amount of money you want me to pay for your services is ridiculous. $116 for a cabin air filter when I bought an air filter myself More

by dalayna80
Recommend Dealer
No

Other Employees Tagged: Colton Thomas

Mar 26, 2026

Lawton Kia responded

We’re sorry to hear about your experience, Dalayna. Service times can vary, and our pricing reflects the parts and labor involved. We appreciate your feedback and will work to improve our service times.

March 13, 2026

Dealership Rating
Employee Rating

The dwalership was run very well and was there lwss time than quoted. My advisor was great also. More

by juplinger41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Brown

Mar 20, 2026

Lawton Kia responded

Thank you for your feedback! We’re glad everything ran smoothly and that you were in and out quicker than expected. We appreciate your kind words about your advisor and look forward to seeing you again!

March 11, 2026

Dealership Rating
Employee Rating

Colton was very nice and kept me up to speed with the work on my car. He also helped me schedule a future appointment. More

by Candy.Hernandez.041115@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2026

Lawton Kia responded

Thank you for your kind feedback, Candy! We’re glad to hear Colton kept you informed and made the process smooth, including helping with your next appointment. We appreciate you choosing us and look forward to seeing you again!

March 08, 2026

Dealership Rating
Employee Rating

Every time I come in for a specific reason, you always find something else wrong. While this can be a good thing, it means the extra time at the dealership will disrupt and inconvenience the people that w More

by rvekassy
Recommend Dealer
Yes

Other Employees Tagged: Colton Thomas

Mar 11, 2026

Lawton Kia responded

Thank you for your feedback. Our goal is always to keep you informed if we notice anything that may need attention while your vehicle is here. We appreciate your patience and will share your comments with our team as we continue working to make service visits as efficient as possible.

March 05, 2026

Dealership Rating
Employee Rating

Colton was very professional and attentive. However my car was in the shop longer then need be and the mechanic broke one of my light switches. But otherwise Colton was great! More

by lawsonsarah463
Recommend Dealer
Yes

Other Employees Tagged: Colton Thomas

Mar 06, 2026

Lawton Kia responded

Thank you for your feedback. We’re glad to hear Colton provided professional and attentive service. We apologize for the delay and the issue with the light switch, and we appreciate you bringing it to our attention.

March 03, 2026

Dealership Rating
Employee Rating

Enjoyed the Quality of Service and Personnel at this Dealership. I always receive the Best Quality Care. My car is always returned in better shape than when I brought it in. More

by drifter
Recommend Dealer
Yes

Other Employees Tagged: Colton Thomas

Mar 04, 2026

Lawton Kia responded

Thank you for the kind words. We are glad to hear you consistently receive great service from our team and that your vehicle is well taken care of each visit. We truly appreciate your continued business.

March 03, 2026

Dealership Rating
Employee Rating

Each service experience has consistently been exceptional, characterized by a personalized approach, high professionalism, and timely execution. More

by hank_73505
Recommend Dealer
Yes

Other Employees Tagged: Colton Thomas

Mar 03, 2026

Lawton Kia responded

Thank you for your continued trust in us! We’re proud to hear that each visit has been exceptional and that you’re enjoying both your vehicle and your experience with our team. We truly appreciate your loyalty and look forward to seeing you again next time!

Mar 03, 2026

hank_73505 responded

The vehicle and the dealership are both excellent.

February 26, 2026

Dealership Rating
Employee Rating

At arrival I was greeted with a young woman who was very polite and friendly. Colton made sure to keep in touch with me while I was running around doing errands. More

by mzdlove
Recommend Dealer
Yes

Other Employees Tagged: Colton Thomas

Feb 26, 2026

Lawton Kia responded

Thank you for sharing your experience! We’re so glad you were welcomed warmly and that Colton kept you updated while you were out and about. We truly appreciate your trust in us and look forward to seeing you again!

February 24, 2026

Dealership Rating
Employee Rating

It’s always great service and excellent customer service. Very friendly and knowledgeable staff. 10/10 would recommend More

by bridgetray2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2026

Lawton Kia responded

Thank you so much for the 10/10 recommendation! We’re thrilled to hear you consistently receive great service and excellent customer care. Our team works hard to be friendly and knowledgeable, and it means a lot that it shows. We truly appreciate your support and look forward to your next visit!

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