Connor Wambold | Page 11

Brad Deery Motors responded

Thanks for the great feedback! We're very happy that Conner was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Brad Deery Motors Team

Brad Deery Motors responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Brad Deery Motors! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Brad Deery Motors Team

Brad Deery Motors responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming to see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Brad Deery Motors Team

Brad Deery Motors responded

Hello Tayvon & Heather, You purchased a 10-year-old vehicle with 140,000 miles, without a warranty. It is a used vehicle. We cannot control when something will happen to a used vehicle. When your check engine light came on, we brought the vehicle back in here, inspected it, and replaced that manifold gasket at no charge to you. That was a $2,000 repair. We did go above and beyond what we are required to do. When we had the vehicle here, it was inspected and nothing else was found. You are claiming to hear a noise when braking. We did not hear anything when we test drove it and the brakes passed inspection. We even had several techs drive it. You are now wanting us to put new brakes and rotors on your vehicle for free. We will not do that. Here is a copy of the signed paperwork stating that the vehicle is being sold as is without a warranty. https://photos.app.goo.gl/oTWYB9cW3LeJFh4t7

Brad Deery Motors responded

At Brad Deery Motors, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Brad Deery Motors Team

Brad Deery Motors responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Brad Deery Motors Team

Brad Deery Motors responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Brad Deery Motors Team

Brad Deery Motors responded

Thank you for leaving this remarkable feedback, John. We appreciate your comments and are happy to hear that Connor was able to meet your needs. At Brad Deery Motors, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Brad Deery Motors Team

Brad Deery Motors responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Connor and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, The Brad Deery Motors Team

Brad Deery Motors responded

We loved reading this review! Happy customers are our aim, and it appears Alisha and Connor really hit the bullseye. We’ll make sure to share your experience with them, and if you have any further questions or worries, we’re always available to help. Sincerely, The Brad Deery Motors Team