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Criswell Nissan
Germantown, MD
1,114 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Our primary concern is the satisfaction of our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
March 07, 2026
For more than six years, I’ve trusted Mr.
Al “Deuce” Ransome and the service staff at Criswell Nissan with my 2019 Nissan Titan Platinum Reserve, and they have consistently delivered exceptio
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by Sedrick
Verified Customer
Verified Customer
Employees Worked With
Al Ransome
March 04, 2026
A very quick, cohesive and transparent car buying
process! I would highly recommend to first time buyers, no gimmicks and everything was done to the benefit of the buyer. Every aspect was treated wit
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by angelinabrown0642
Verified Customer
Verified Customer
March 02, 2026
This past service experience was extremely frustrating.
In addition to a new battery, oil and filter changes, I specifically emphasized that I had tried to change the front wiper blades and failed so the c
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by AGIAQUINTO
Verified Customer
Verified Customer
Employees Worked With
Pai
Dealership Inventory (145 Vehicles)
Photos & Amenities
- Free WiFi
- After Hours Drop-Off
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Instant Financing
- Authorized Parts Store
- Home Delivery
- No Contact Transactions
- Shuttle Service
- Television
- Virtual Appointments
- Vehicle Sanitization
- Vending Machines
- Home Test Drives
