Cory Hayes | Page 6

It's the worst dealership ever. You take your car for service with an appointment and it will take more than week. I took my car on 9/9/21 for warranty repair and the adviser said it will be ready on Mon service with an appointment and it will take more than week. I took my car on 9/9/21 for warranty repair and the adviser said it will be ready on Monday. On Tuesday I called to pick up my car and they told me it will be ready on Friday. I said that they told me Monday, the adviser Peter said, "you think you're the only car in the dealership". All this and when I asked for a loaner, they said they didn't have any! How am I supposed to get to work. Do they want me to stay home till my car is finished and in Sugar Land there is no public transportation. It's awful and I will never buy VW again . More

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When my wife and I first started shopping for a car 9 months ago, we stopped at all the dealerships on car row, on Hwy 59 between Beltway 8 and Bissonnet. We were shocked at the cost of 2-3 year old dece months ago, we stopped at all the dealerships on car row, on Hwy 59 between Beltway 8 and Bissonnet. We were shocked at the cost of 2-3 year old decent used cars with high miles and limited warranty, if any at all! After an exhausting 5-6 hours of car shopping that day, we decided to head toward home, only to see one last dealership that we hadn't stopped by yet, Archer Volkswagen. As soon as we pulled onto the lot, my wife said, that's my car (a brand new 2012 Jetta). Sales consultant Johnny Bass greeted us, showed us the vehicle, we made an offer, they accepted the offer, we wrote them a check and picked up the car. The purchase process was hassle free and very enlightening! Since then, we sold the 2012 Jetta back to them recently, and bought 2 more 2013 Jettas, one for each of us, and we love them. We highly recommend purchasing your next new vehicle from Archer Volkwagen. Steve and Linda White More

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Archer Volkswagen has always given me good customer service. This is my number six car from them. Every time I get a great price, integrity, and excellent customer service. The service department rocks service. This is my number six car from them. Every time I get a great price, integrity, and excellent customer service. The service department rocks too. More

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