Cory McConville
Cory McConville at BMW of Westlake
Refer Me

Cory McConville | Page 25

Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
251 Reviews

Dealership Experience

2 yrs, 9 mos

4.8

251 Reviews

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251 Reviews of Cory McConville

October 15, 2021

Dealership Rating
Employee Rating

Good service. I don’t want to write 15 words. still needed to write more More

by ASNEMETH01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2021

BMW of Westlake responded

Thanks for the positive review!

October 14, 2021

Dealership Rating
Employee Rating

Great service with quick turn-around time. Car was washed when it was done! Waiting room was perfect to do work while I waited. More

by dkbain4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2021

BMW of Westlake responded

Thanks for the amazing review about your experience at BMW of Westlake!

October 13, 2021

Dealership Rating
Employee Rating

Not enough people to work. Have to wait on answers when you use a warranty seems like they don't like that. More

by missbosslady59
Customer Service
Friendliness
Price
Recommend Dealer
No
Oct 13, 2021

BMW of Westlake responded

Hello, we're sorry your visit didn't meet expectations. Like every industry, we are having to deal with delays and staff shortages from distributors and internally. We hope you'll give us another chance in the future. Please contact the service manager, Carl, at 440-887-0000 with any further comments or concerns. Thanks.

October 12, 2021

Dealership Rating
Employee Rating

A problem requiring a new part was discovered during the 12 month service appointment. The part came in quickly and the service was done quickly and it was all covered by the warranty. Cory did a great job More

by rriver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2021

BMW of Westlake responded

Thanks for the fantastic review about Cory and BMW of Westlake!

October 05, 2021

Dealership Rating
Employee Rating

his cars are fantastic and his cervino is fast good service and the workers are attentive. More

by Victorcerritos12133
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Jeff Hughes , Christian Gufreda, Nate Lieb, Jim Strunk, Annie Torre, Carl Whelpley

Oct 05, 2021

BMW of Westlake responded

Thank you for the positive review about your experience!

September 23, 2021

Dealership Rating
Employee Rating

Cory was awesome! Cory was Awesome! Cory was awesome. Cory was awesome - again, awesome really! More

by BSNOW3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2021

BMW of Westlake responded

Thanks for great review about Cory!

September 22, 2021

Dealership Rating
Employee Rating

This is the 5th BMW we have purchased from BMW Westlake. We have worked with Jerry Mancini and he, and the entire staff, has made is a great experience. From sales to service they are first rate! Rich More

by jet203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Mancini, Mike Niedzwiecki, Brittaney Quick , Jim Strunk, Fred Palmer

Sep 22, 2021

BMW of Westlake responded

Rich, we appreciate your loyalty again and thank you for this positive feedback!

September 22, 2021

Dealership Rating
Employee Rating

When I showed up, they were ready for me. The service was great, and they were done 5 minutes early. More

by BRIAN@BBWRECK.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Jeff Hughes , Christian Gufreda, Nate Lieb, Jim Strunk, Annie Torre, Carl Whelpley

Sep 22, 2021

BMW of Westlake responded

Thank you for this awesome review!

September 21, 2021

Dealership Rating
Employee Rating

This dealership was timely and friendly and the work seems to be done well. They recommend against front to back tire rotation for awd vehicles which concerns me More

by knweller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2021

BMW of Westlake responded

Thank you for this positive review. BMW doesn't mandate you don't rotate, just recommends against rotation for reasons such as; most BMWs have staggered wheels and those can not be rotated, BMW tires do not need to be rotated because of the 50/50 weight distribution, and as a brand, BMW vehicles see no long term benefits in tire rotation. As long as pressure, alignment and balancing are accurate there isn't a need to rotate.

September 20, 2021

Dealership Rating
Employee Rating

My last visit was just like the previous, I am always treated kindly and the repairs or services are completed in a timely manner. More

by vlinna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2021

BMW of Westlake responded

Thanks for sharing this positive experience!

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