Cory McConville
Cory McConville at BMW of Westlake

Cory McConville | Page 58

Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

Contact Me
4.8
662 Reviews

Dealership Experience

4 yrs, 10 mos

Industry Experience

8 yrs, 2 mos

4.8

662 Reviews

Write a Review

662 Reviews of Cory McConville

January 07, 2023

Dealership Rating
Employee Rating

Friendly greeting and efficient service, good communication of service needs and recommendations without being pushy or trying to sell More

by LOBINS_N_J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2023

BMW of Westlake responded

Thanks for the positive feedback!

December 28, 2022

Dealership Rating
Employee Rating

The service technician was extremely helpful. Thank you Cory for all the time answering our questions. More

by munyfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2022

BMW of Westlake responded

Thanks for the positive feedback!

December 20, 2022

Dealership Rating
Employee Rating

No problem. Comfortable waiting space. Service advisor was fine. Oil change was done in less than an hour. More

by JIM@WILLEY.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2022

BMW of Westlake responded

Thanks for the positive review!

December 19, 2022

Dealership Rating
Employee Rating

Very professional from start to finish. Great job! Customer service gets two thumbs up. Keep it up. More

by TA1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick , Jim Strunk

Dec 19, 2022

BMW of Westlake responded

Thanks for the positive review!

December 10, 2022

Dealership Rating
Employee Rating

$66. 95 to replace wiper blades. That's my review. I've examined the invoice several times. $66.95. More

by WTKIICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 12, 2022

BMW of Westlake responded

Hello, sorry to see this negative review. We did advise on the price of wipers at the beginning. This is our cost.

November 29, 2022

Dealership Rating
Employee Rating

The staff at BMW is respectful, caring and professional. I will continue driving BMW’s because of the high level of respect the dealership staff consistently shows! Keep up the great work! I want to give a More

by CKV1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki, Brittaney Quick, John Cordell, Jeff Hughes , Christian Gufreda, Nate Lieb, Jim Strunk, Dan Walker, Carl Whelpley

Nov 29, 2022

BMW of Westlake responded

Thanks for the awesome review about Brittaney and BMW of Westlake!

November 25, 2022

Dealership Rating
Employee Rating

Service is always prompt. Would like to have courtesy drop off but understand it is difficult in the early am. More

by KJKERN
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

Nov 25, 2022

BMW of Westlake responded

Thanks for the positive feedback!

November 22, 2022

Dealership Rating
Employee Rating

BMW Westlake has friendly, helpful employees, doing their best during a challenging time. When unexpected situations arise, they are professional and work toward a good solution. More

by DONNA36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

Nov 22, 2022

BMW of Westlake responded

Thanks for the positive feedback!

November 18, 2022

Dealership Rating
Employee Rating

Always easy to schedule an appointment with BMW of Westlake with fast and friendly service. More

by SonyaR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cordell , Carl Whelpley

Nov 18, 2022

BMW of Westlake responded

Thanks for the great review!

November 11, 2022

Dealership Rating
Employee Rating

The Westlake service manager took the time to drive with me for the vibration I was having in my X3. When the problem became difficult to diagnose, they were able to get advice from BMW that cured the probl More

by J. Poggiali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carl Whelpley

Nov 12, 2022

BMW of Westlake responded

Thank you for the amazing review, glad we could help!

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