Cory McConville | Page 8

Excellent and efficient I thought that the service I received was very quick and efficient and that everyone I interacted with at the shop was more than hospitable received was very quick and efficient and that everyone I interacted with at the shop was more than hospitable More

by BENJAMINHUBBARD159 Verified Customer Verified Customer

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The service at BMW Westlake is always excellent and prompt. The work is always done correctly and I recommend this dealership. prompt. The work is always done correctly and I recommend this dealership. More

by EAGLETRACK1 Verified Customer Verified Customer

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Everything was good, just was disappointed I did not get a car wash. My Acura dealer always washed my car after service. a car wash. My Acura dealer always washed my car after service. More

by JWATTERS08 Verified Customer Verified Customer

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I appreciated how they squeezed me in as it was a blown tire and I needed it fixed. Was also surprised and happy to get a loaner. Great service!!! tire and I needed it fixed. Was also surprised and happy to get a loaner. Great service!!! More

by rgneumann17 Verified Customer Verified Customer

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The care I wish to receive And expect . My expectations were far exceeded. My thanks and appreciation. My expectations were far exceeded. My thanks and appreciation. More

by Walter Below Verified Customer Verified Customer

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It was good The experience was good as I walked the building averyone was very courteous and helpful. building averyone was very courteous and helpful. More

by Reggielovejoy Verified Customer Verified Customer

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Had my car in a few weeks ago. Told them my back driver side taillight needed fixed. They said there was nothing wrong with it( it had been out a year +) then they say oh yea you n Told them my back driver side taillight needed fixed. They said there was nothing wrong with it( it had been out a year +) then they say oh yea you need it replaced. Had it in last Saturday to be replaced and they did half ot it More

by DYOUNG919201 Verified Customer Verified Customer

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Took my car in and 24 hours later got it back. Fast service and got my car washed. Fast service and got my car washed. More

by Bstanton Verified Customer Verified Customer

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This dealership’s service department, in my opinion, is doing some unethical things when it comes to the vehicle warranty. No matter what issue comes up, that SHOULD be covered under warranty, they refuse doing some unethical things when it comes to the vehicle warranty. No matter what issue comes up, that SHOULD be covered under warranty, they refuse to honor it. Of the 3 issues I’ve taken them, they refused to do the work unless I would pay for it out of pocket. Yet, the car is STILL under factory warranty. It may possibly be discrimination, so we’re working to figure that out. Meanwhile I have to file formal complaints. More

by EMAILTONYFERGUSON Verified Customer Verified Customer

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Need to improve the customer experience Not as friendly as when you buy a car. Cory is awesome. He made the experience better as when you buy a car. Cory is awesome. He made the experience better More

by PPRUSAK Verified Customer Verified Customer

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