Cosmo Laurino | Page 32

I was quoted a price for an oil change which I signed off on. The next morning I got a call that they didn’t realize my car was diesel (which is clear by the make of my car) and was quoted a much higher pric on. The next morning I got a call that they didn’t realize my car was diesel (which is clear by the make of my car) and was quoted a much higher price. I had to argue and speak to a supervisor to pay the quoted price. The next morning the oil light came on saying the oil was low - it wasn’t even full! I had to wait around the next day for someone to fill up the oil I had waited around for the day before. Never again will I go to Rallye! More

by Lauren Verified Customer Verified Customer

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The dealership is run the correct way. Customer seems to be priority one there. They definitely go out of there way for you Customer seems to be priority one there. They definitely go out of there way for you More

by NICK@BENMASTCPAS.COM Verified Customer Verified Customer

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The car was picked up with the minimum fuss. Cosmo keep me informed and was transparent and very helpful throughout the experience .Having to go and pickup was not great. Cosmo keep me informed and was transparent and very helpful throughout the experience .Having to go and pickup was not great. More

by PEREZBOB1 Verified Customer Verified Customer

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I am very pleased. They are very accommodating and do great work!! Thank you very much!! They are very accommodating and do great work!! Thank you very much!! More

by eliversh Verified Customer Verified Customer

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I would say good service but not great. I need to call several times to service advisor for updates. I need to call several times to service advisor for updates. More

by Moks Verified Customer Verified Customer

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It's always a pleasant experience at Rallye. The work was finished in a timely manner, as always the staff was professional and courteous. The work was finished in a timely manner, as always the staff was professional and courteous. More

by JTP718 Verified Customer Verified Customer

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Makes owning a BMW a more elevated experience. Staff was attentive and informative. They performed maintenance and went above and beyond with my car. Staff was attentive and informative. They performed maintenance and went above and beyond with my car. More

by JAC897 Verified Customer Verified Customer

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Fast service easy to make appointment, went above and beyond, do more than what you ask for beyond, do more than what you ask for More

by AYAKIKI926 Verified Customer Verified Customer

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Best dealer I’ve ever been to. The employees are all extremely welcoming and friendly. The employees are all extremely welcoming and friendly. More

by YPERSAUD Verified Customer Verified Customer

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Great fast efficient service. Cosmo my representative was outstanding. I always have a excellent experience when I service BMW at the dealership. Cosmo my representative was outstanding. I always have a excellent experience when I service BMW at the dealership. More

by George Sheinkopf Verified Customer Verified Customer

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