Courtney Krause
Courtney Krause at Koons White Marsh Chevrolet

Courtney Krause | Page 17

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.8
168 Reviews
4.8

168 Reviews

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168 Reviews of Courtney Krause

February 08, 2024

Dealership Rating
Employee Rating

I was very pleased with the overall service that I got from your dealership from the time I drove into the service area till the time that I left it was worth the 55 miles that I travel from Delaware More

by Malin’s subs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Hastmann

Feb 08, 2024

Koons White Marsh Chevrolet responded

We're so glad to know that our service at Koons White Marsh Chevrolet was worth the drive for you! We appreciate your feedback and look forward to seeing you next time. Safe travels back home!

January 21, 2024

Dealership Rating
Employee Rating

Been dealing with Koons Chevrolet in White Mash since 2018. Bought my Cruze from them then. There service department is the best I have had the pleasure to work with. They are professional and make it ea More

by paco8104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chernault , Tim Berg

Jan 22, 2024

Koons White Marsh Chevrolet responded

We're delighted to know that you've had a positive experience with our service department at Koons White Marsh Chevrolet since 2018. We strive to provide clear communication and convenient payment options for all of our customers. Thanks for trusting us with your vehicle needs!

Jan 22, 2024

paco8104 responded

Thanks again. Koons White Marsh.

December 26, 2023

Dealership Rating
Employee Rating

I've been dealing with Koons' service department for several years now, with 2 vehicles, and have received very professional service. Courtney Krause is my service rep, and she goes the extra mile to ke More

by mm24all
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2023

Koons White Marsh Chevrolet responded

We're glad to know that you've had a positive experience with our service department at Koons White Marsh Chevrolet. Courtney and the rest of our team are always here to provide top-notch service for your vehicles. Thanks for choosing us!

August 07, 2023

Dealership Rating
Employee Rating

Thank you to service. The young lady that sat next to Jos really helped me and went that extra to find out the problem I was having. Thank You to her More

by newbygirl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chernault

Aug 07, 2023

Koons White Marsh Chevrolet responded

We're glad to know our service team was able to assist you effectively at Koons White Marsh Chevrolet. Thanks for your kind words and we'll be sure to pass them along!

May 31, 2023

Dealership Rating
Employee Rating

Got there in the morning needed to keep my car gave me a rental. I got the job done in one day. Thanks bro good job. More

by geejay007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2023

Koons White Marsh Chevrolet responded

We're happy to hear that you had a positive experience with our team at Koons White Marsh Chevrolet! Quick and efficient service is what we strive for, and we are glad your visit was no exception. Thank you for taking the time to leave such a kind review, and we hope to see you again soon.

May 31, 2023

Dealership Rating
Employee Rating

Koons White Marsh is great Courtney is the Best Customer Service Rep I have ever had. I have had a lot of different cars but they are the best. She is very conscientious and lets me know at all times on th More

by bbrown007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Martin Simon

May 31, 2023

Koons White Marsh Chevrolet responded

We are thrilled to hear that you received excellent customer service from Courtney at Koons White Marsh Chevrolet! It is always our goal to provide conscientious updates on vehicle progress. Thank you for taking the time to share your positive experience and we look forward to seeing you again soon.

April 30, 2023

Dealership Rating
Employee Rating

There is a Very professional staff at Koons Chevrolet in both the sales and service department. More

by Philip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Dyson, Thomas Howard , Gerardo Mendoza

May 01, 2023

Koons White Marsh Chevrolet responded

Philip, thank you for the review! We appreciate your business and hope to see you again at Koons White Marsh Chevrolet!

April 26, 2023

Dealership Rating
Employee Rating

Excellent customer service. Courtney went above and beyond to get my Chevy Trailblazer serviced. She even secured a rental during the time my vehicle was getting serviced. Top n More

by ironchops
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 26, 2023

Koons White Marsh Chevrolet responded

We are thrilled to hear that Courtney went above and beyond for you! Thank you for choosing Koons White Marsh Chevrolet.

Apr 26, 2023

ironchops responded

Excellent customer service. Courtney went above and beyond to get my Chevy Trailblazer serviced. She even secured a rental during the time my vehicle was getting serviced. Top notch all the way and highly recommend Koons Chevy in White Marsh Maryland. Thank you, John Miconi

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