Thomas Howard
Thomas Howard at Koons White Marsh Chevrolet

Thomas Howard

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

Contact Me
4.9
120 Reviews
4.9

120 Reviews

Write a Review

120 Reviews of Thomas Howard

August 05, 2026

Dealership Rating
Employee Rating

It is a very convenient and easy place to get service done. Good service with nice people More

by Mexicanninja410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2026

Koons White Marsh Chevrolet responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

August 01, 2026

Dealership Rating
Employee Rating

It is excellent wonderful one of the best I can't say enough about it More

by mitchellplummer55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2026

Koons White Marsh Chevrolet responded

Hello mitchellplummer55, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

August 01, 2026

Dealership Rating
Employee Rating

VERY GOOD ! Very Timely Communication and Service was outstanding! Happy that we bought at Koons More

by jerryernest4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2026

Koons White Marsh Chevrolet responded

jerryernest4, we are delighted to see this rating! Have a great day!

August 01, 2026

Dealership Rating
Employee Rating

Tones has taken care of my vehicle. They've done a good job so far And I hope they keep up the good work More

by ronaldfrado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2026

Koons White Marsh Chevrolet responded

ronaldfrado, thanks so much for rating us so high! Be safe on the road!

July 14, 2026

Dealership Rating
Employee Rating

Was very happy everything was done in a timely manner, plus this was an planned visit. More

by ygravette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2026

Koons White Marsh Chevrolet responded

Thank you again for taking the time to let us know how we did!

June 30, 2026

Dealership Rating
Employee Rating

Very friendly& professional & good service&friendly. Highly recommend others to use this service for their services More

by Mtolly1510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2026

Koons White Marsh Chevrolet responded

Hello Mtolly1510, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

June 25, 2026

Dealership Rating
Employee Rating

The service was outstanding along with the repairs. The service department was professional and courteous. More

by Champ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 07, 2026

Dealership Rating
Employee Rating

It is amazing. I have bought several cars here. I come from the other side of town. More

by prspas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2026

Koons White Marsh Chevrolet responded

prspas, we are delighted to see this rating! Have a great day!

June 02, 2026

Dealership Rating
Employee Rating

Super professional team was quickly able to identify and fix an issue with my XT5 and identified warranty coverage that resulted in my issue being fixed with no expense to me! This team restored my confide More

by heather83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Schneider, Josh Chernault

Jun 05, 2026

Koons White Marsh Chevrolet responded

Hi heather83, thanks so much for rating us so high! Be safe on the road!

May 28, 2026

Dealership Rating
Employee Rating

The service center listens to my concerns and addresses past issues. Staff members are courteous and helpful. I will continue to have my vehicles serviced at this dealership. More

by marianrongione
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2026

Koons White Marsh Chevrolet responded

Thank you again for taking the time to let us know how we did!

1
...

Dealership Inventory (450 Vehicles)

new 2026 Chevrolet Silverado 1500 car, priced at $59,602
2026 Chevrolet Silverado 1500
new
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Tahoe car, priced at $91,670
2026 Chevrolet Tahoe
new
Radiant Red Tintcoat exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Blazer car, priced at $37,020
2026 Chevrolet Blazer
new
Sterling Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Chevrolet Blazer car, priced at $36,990
2026 Chevrolet Blazer
new
Radiant Red Tintcoat exterior
Automatic
All-wheel Drive
new 2026 Chevrolet Tahoe car, priced at $86,218
2026 Chevrolet Tahoe
new
Polar White Tricoat exterior
Automatic
Four-wheel Drive
used 2023 Hyundai Palisade car, priced at $29,950
2023 Hyundai Palisade
used
Moonlight Cloud exterior
Automatic
All-wheel Drive