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Courtney Wilson
Courtney Wilson at Serra Nissan

Courtney Wilson

Parts Manager

Serra Nissan

1500 Center Point Pkwy
Birmingham, AL 35215

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4.7
145 Reviews
4.7

145 Reviews

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145 Reviews of Courtney Wilson

September 27, 2025

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Employee Rating

I came to get my car checked out they drove the car around the block said I needed some work done on the car the service department charged me 206.00 that was to much it was there job to me know I had More

by PHYLLISMITCHELL568dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Fuller, Ashley Meeks, Amanda Badgwell

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Sep 29, 2025

Serra Nissan responded

We are sorry to hear about your recent experience with our service center. It is our understanding that upon check-in, our service advisors informed you on the diagnostic fee. All customers coming in with a service concern are informed of the fee, and have the option to decline service. However, it is our understanding that you authorized the diagnostic, and our service technicians performed the evaluation on your vehicle. If you would like to discuss this situation further, we encourage you to call us at 205-856-2544 and ask for Dylan.

September 18, 2025

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Employee Rating

This is a great place to get a car. The people who work here are great and they work with you on everything. More

by meghanholsomback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Jeff Roe, Payden Sewell, Ashley Meeks, Dragon Zheng, Theo Todd, Amanda Badgwell

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Sep 19, 2025

Serra Nissan responded

Thank you for an awesome review, Meghan! We greatly appreciate your trust in our team for your vehicle needs, and glad to hear about your excellent experience. We hope we can earn your time and business in the future, and we look forward to serving you!

June 12, 2025

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Great service. Mr Curtis is a great manager and will do anything for his customers! Bryan in the used car department is also great! More

by Kayla Kennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Ibarra, Angel Borja, Curtis Lloyd, Scott Fuller, Zac Willis, Ashley Meeks, Dragon Zheng, Theo Todd

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Jun 13, 2025

Serra Nissan responded

Thank you for your 5-star review! We are grateful to have had the opportunity to serve you, and are glad to hear about your great experience with our service center. We hope to earn your time and business in the future as well!

April 29, 2025

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Employee Rating

They did not fix the issue of my vehicle and the more I brought it back the more problems persist. They were adding more issues and didn't want to fix the issue they caused. Sarra Nissan dealership parts a More

by roseman_i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Fuller, Ashley Meeks

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May 01, 2025

Serra Nissan responded

We are very sorry to hear about your experience with our service center and your vehicle concerns. We always strive to provide top-notch customer service and communication, and we take your concerns seriously. We would like to know more about your situation and understand how we can help, so we encourage you to call us at 205-856-2544 and ask for Dylan so that we can work towards a resolution.

April 25, 2025

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I was very satisfied with your service and I will definitely come again thank you very much More

by tejunias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Jeff Roe, Payden Sewell, Ashley Meeks, Dragon Zheng, Theo Todd

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Apr 26, 2025

Serra Nissan responded

Thank you for this stellar review - we are so glad to hear about your great experience! We greatly appreciate you trusting our team at Serra Nissan for your vehicle's service, and are thankful for your time and business. We hope you will continue to see us for any future vehicle needs, and share your experience with friends and family!

April 23, 2025

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Employee Rating

Nice service. Made my drive back to huntsville very smooth and efficient. Thanks so much More

by De'Angelo R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2025

Serra Nissan responded

Thank you for your great review, De'Angelo! We are very glad to hear about your great experience, and thank you for trusting our team with your vehicle's service! We hope that you will keep us in mind for any future service or sales needs for you or your friends and family!

March 22, 2025

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Employee Rating

They did a great job We will be back for our next service.see you on our next oil change More

by fontanadonovan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Jeff Roe, Payden Sewell, Ashley Meeks, Dragon Zheng, Theo Todd

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Mar 24, 2025

Serra Nissan responded

Thank you for your great review - we are so glad to hear about your experience with our service center! We thank you for trusting our team with your vehicle's service, and we are glad to have you as part of the Serra family! We look forward to earning your time and business again and serving you in the future.

February 22, 2025

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Employee Rating

Very nice and clean dealership. Has very great service. I would recommend to all my family and friends More

by KMON5776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Jeff Roe, Payden Sewell, Zac Willis, Ashley Meeks , Matt Henry, Kyng Scott

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Feb 24, 2025

Serra Nissan responded

Thank you so much for your stellar review! We greatly appreciate you choosing Serra Nissan for your vehicle's service, and we are grateful to have earned your time and business! We look forward to serving you in the future, as well as serving your family and friends with the same great service you experienced!

February 21, 2025

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Employee Rating

Excellent service in a timely manner good customer service a clean dealership and shop I am very pleased More

by antdboy43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

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Feb 24, 2025

Serra Nissan responded

Thank you so much for your awesome review! We are honored to have earned your time and business, and we thank you for trusting our team with your vehicle's service needs! We hope you will continue to choose Serra Nissan in the future and keep us in mind for any family or friends looking for a vehicle.

January 04, 2025

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Employee Rating

Ashley was very kind and sweet to me and I loved how fast the team got my car repaired. More

by LTEARESAdnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

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Jan 04, 2025

Serra Nissan responded

Thank you so much for this great review - we really appreciate it! We're so glad you chose us here at Serra Nissan for your vehicle's service and trusted us with your time and business. We hope to be able to serve you again in the future as well!

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