Craig Brink | Page 6

It was a great experience working with Scott Holerud our salesman and Jamie Groth in finance. I would recommend anyone to work with Scott and Jamie. My only warning to anyone reading this review is that I w salesman and Jamie Groth in finance. I would recommend anyone to work with Scott and Jamie. My only warning to anyone reading this review is that I was not treated honestly on my trade-in. My concern is not what value I received, but the sales manager lied to me. I was told personally by the sales manager Craig Brink that he would increase my trade-in amount by a few hundred dollars to get closer to what I wanted. He looked me directly in the eye and said he could do a few hundred dollars more. When I reviewed the final numbers he did not do what he promised me. Why would he lie over a few hundred dollars on a $50k purchase. Very disappointing. More

by jstenz Verified Customer Verified Customer

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This is my third lease everyone’s always very helpful. Scott and Craig are awesome. Scott and Craig are awesome. More

by tiffanysanders710 Verified Customer Verified Customer

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Scott Holerud was great, very helpful, knowledgeable, listened to our needs, highly recommend. Luther Nissan Kia is a great place to get your vehicle we have been getting our vehicles there since 2016 listened to our needs, highly recommend. Luther Nissan Kia is a great place to get your vehicle we have been getting our vehicles there since 2016 More

by resteffe Verified Customer Verified Customer

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Scott is great, very helpful, kind and knowledgeable. We appreciated the time he took to get us placed in a new Rogue We appreciated the time he took to get us placed in a new Rogue More

by resteffe Verified Customer Verified Customer

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I buy or lease all my vehicles here. Scott H and manager Craig are fantastic to work with. Plan to always do my buisness in Inver grove heights!! Scott H and manager Craig are fantastic to work with. Plan to always do my buisness in Inver grove heights!! More

by sdberger64 Verified Customer Verified Customer

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I have been a customer for over 20 years. I have received top notch service over that time!! I have received top notch service over that time!! More

by SCHUMIMICHAEL Verified Customer Verified Customer

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I have purchased two vehicles from this dealership one instantly had to be brought in for service for oil leak and engine light. I spent almost 3 months of trying to pick up my car. Getting it and having instantly had to be brought in for service for oil leak and engine light. I spent almost 3 months of trying to pick up my car. Getting it and having the check engine light come right back. They sublett the car repairs to a Luther Buick Cadillac and every time the car came back I was given an invoice with no details of repairs. I asked the managers to get back to me with what was repaired on the vehicle and all I received was word of mouth. I had just dealt with a lemon from Luther Volkswagen in Burnsville it felt like almost 2 years of constantly bringing this car in for repairs and then dealing with similar quality issues. The attention to detail is non-existent. Every time I tried to pick up the Buick I purchased it was on empty regardless of the amount it was brought back with. There was oil smudges in the car and then icing on the cake was the check engine light came back. Luther Nissan Kia bought the car back and like an idiot I gave them another chance. I didn't have time to inspect the 2016 Nissan rogue thoroughly as I was pressed for that me and had to work early the next day. I was relying on the dealership to inspect the vehicle and make sure things were functional as stated on their websites. I brought the car in and it had bolts holding parts on that were usually plastic clips. The bolts were not fastened and just placed in the holes. This was fixed after I pointed it out and all would have been fine except I asked about the stereo as the speakers sound blown. They gave the car back and fixed nothing. I checked the radio settings for base treble etc. They had turned the base down and the treble all the way up. This to me was the last issue. The only thing I can think of why is they tried to show the stereo was functional by dropping the settings to compensate for the trash speakers. I will most likely not be back to this dealership or any other Luther entity as my experience has been far less than expected. More

by robshow Verified Customer Verified Customer

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Everyone was very personable, friendly, and informative. No one was overly pushy, and they answered all questions to the best of their knowledge. No one was overly pushy, and they answered all questions to the best of their knowledge. More

by naichbhaumik Verified Customer Verified Customer

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Very nice folks from top to biting. I accidentally bought a car with the wrong trim. They immediately fixed the problem and got me into a car with the trim I wanted. I highly recommen I accidentally bought a car with the wrong trim. They immediately fixed the problem and got me into a car with the trim I wanted. I highly recommend this dealership. Bre Erickson was my salesperson. BTW, I love my new car (Kia Telluride SX Elite. More

by rjfrascone1 Verified Customer Verified Customer

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We purchase two cars in two weeks with Andy and had a great experience, They were very accommodating with the trade in on a Kia product that was problematic mechanically, I will be returning for my servi great experience, They were very accommodating with the trade in on a Kia product that was problematic mechanically, I will be returning for my service needs and vehicle needs in the future. More

by khnewton Verified Customer Verified Customer

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