Craig Douglas
Craig Douglas at Ken Ganley Ford Norton

Craig Douglas | Page 25

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
568 Reviews
4.9

568 Reviews

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568 Reviews of Craig Douglas

January 08, 2024

Dealership Rating
Employee Rating

Friendly knowledge easy to work with was not pushy and treated us like we was family More

by Diesel12573.et
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gavin Barnes , Christian Rodriguez

Jan 08, 2024

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 06, 2024

Dealership Rating
Employee Rating

Very professional, courteous and knowledgeable people to deal with, our car buying experience was very positive, Austin was very helpful, can’t say enough good things for the whole experience, thank you ! More

by Satisfied100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Temsey

Jan 07, 2024

Ken Ganley Ford Norton responded

Thank you so much for your wonderful review! We are thrilled that Austin had the opportunity to provide you with great service. We thank you for choosing Ken Ganley Ford Norton!

January 03, 2024

Dealership Rating
Employee Rating

Fez and the team lead were accommodating, respectful, attentive and flexible to work around my availability. Finance work was well prepared, and efficient too. More

by Timothy.pace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, John Chapman

Jan 03, 2024

Ken Ganley Ford Norton responded

Timothy, we are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

January 02, 2024

Dealership Rating
Employee Rating

Desmond and the entire Ken Ganley team were an absolute pleasure to work with. I would absolutely do business with them again in the future!! More

by micahschumacher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, John Chapman

Jan 02, 2024

Ken Ganley Ford Norton responded

Micah, Thank you for sharing your experience with us! We're happy to hear it went well working with Desmond, and truly appreciate your feedback!

January 02, 2024

Dealership Rating
Employee Rating

Jennifer was THE BEST, most helpful salesperson. About 75% happy with the trade in value I was given. All in all a very good experience. More

by dmomn8r
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Fincham

Jan 02, 2024

Ken Ganley Ford Norton responded

We are very happy to hear that Jennifer provided you with such a positive experience during the purchase of your new vehicle! We sincerely value your business and look forward to your next visit.

December 30, 2023

Dealership Rating
Employee Rating

We had a great experience at Ken Ganley ford our salesman was the best. He worked very hard to get us what we needed. We will be life long customers of Ken Ganley ford Norton! More

by Tescojason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brianna Worthington , Joe Peticca

Jan 01, 2024

Ken Ganley Ford Norton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. Please don't hesitate to reach out if there's anything additional we can do for you.

December 30, 2023

Dealership Rating
Employee Rating

A small, no frills dealership with old fashion values. From the time we walked in to leaving with our new car we were treated with the best customer service. Gavin was top shelf, kind, helpful and very kn More

by cdowdell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gavin Barnes

Jan 01, 2024

Ken Ganley Ford Norton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. If you have any further questions, please give us a call. We're always happy to help!

December 16, 2023

Dealership Rating
Employee Rating

They are very Friendly and knowledgeable. They have a no pressure buying experience. Glad to buy from them. More

by F150Lightning330
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Rodriguez

Dec 17, 2023

Ken Ganley Ford Norton responded

Congrats on your new vehicle and thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Dec 19, 2023

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 11, 2023

Dealership Rating
Employee Rating

They were very patient and helpful! We appreciate all their help in choosing a car. More

by Prativa
Recommend Dealer
Yes
Dec 11, 2023

Ken Ganley Ford Norton responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

December 11, 2023

Dealership Rating
Employee Rating

This is my third time buying a car from Gangley in Norton. This was the easiest one by far, it was a smooth transition. Jack was great. He explained everything and he let me know all the hidden detail More

by Khumphrey79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kneebusch, Jack Leonhard

Dec 12, 2023

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jack met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!

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