Craig Douglas
Craig Douglas at Ken Ganley Ford Norton

Craig Douglas | Page 28

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
4.9
568 Reviews
4.9

568 Reviews

Write a Review

568 Reviews of Craig Douglas

October 03, 2023

Dealership Rating
Employee Rating

I was very pleased with my entire experience, top to bottom. The whole experience felt genuine, honest, and like they cared about making me a happy customer. More

by Tom Cruise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2023

Ken Ganley Ford Norton responded

Thanks, Tom, for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

September 26, 2023

Dealership Rating
Employee Rating

From the moment I contacted the dealership, their follow up, expertise and professionalism was second to none! I have purchased a few vehicles in my day and this experience by far was the best ever!! More

by bharsh33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace , Sean Pangburn

Sep 26, 2023

Ken Ganley Ford Norton responded

Here at Ken Ganley Ford Norton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 12, 2023

Dealership Rating
Employee Rating

I just bought the car on August 7th and I have had to bring the car back for service and Deven was not easy to schedule a service appointment with. I had to have my salesman Desmond schedule the appoint More

by jenaeaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Desmond Norvell , Deven Legg

Sep 16, 2023

Ken Ganley Ford Norton responded

Hi, we regret to hear that you had this experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

September 10, 2023

Dealership Rating
Employee Rating

Staff was very pleasant, easy to work with. Go above and beyond to help get what I was looking for in payment and vehicle More

by Wildblossom_4ever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Peticca

Sep 11, 2023

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Sep 12, 2023

Ken Ganley Ford Norton responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 08, 2023

Dealership Rating
Employee Rating

Have used and worked with this dealership in past. Convenient to my home. Have always had good relations with the salesperson. Joe was very socialble and easy to work with. More

by williamvorndran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Peticca

Sep 08, 2023

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us, William. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joe and our team, and we look forward to working with you again.

August 30, 2023

Dealership Rating
Employee Rating

Exceptional, friendly, professional staff! What a great experience! I just bought my first truck from Ken Ganley Ford, I will definitely be back!! Austin Temsey was my sales consultant. He was More

by adamsiebarth1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Temsey

Aug 31, 2023

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Austin was able to help, and we hope to see you again!

August 29, 2023

Dealership Rating
Employee Rating

Very friendly and helpful staff. Joe was a excellent sales man. Also helped me get in the payment range I was looking for More

by albertcott52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Peticca

Aug 29, 2023

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car, Albert! All of us at Ken Ganley Ford Norton are glad to have you as a customer.

August 28, 2023

Dealership Rating
Employee Rating

Tony and Ken Ganley Ford delivered on this beautiful mustang GT! They helped us find this beautiful gem and it has not disappointed us at all. More

by bemerick10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe

Aug 28, 2023

Ken Ganley Ford Norton responded

Thank you so much for choosing Ken Ganley Ford Norton! Congrats on your new Mustang, and let us know if we can be of any more assistance!

August 28, 2023

Dealership Rating
Employee Rating

I basically bought my e-transit phone over the phone and flew to Ohio to drive it back to Denver. Tony Zuppe is prolly one of the last honest car salesman left , at least in my 27 years of buying vehicles. More

by handyman_of_highlands
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe, Gavin Barnes

Aug 28, 2023

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Tony and our team, and we hope you enjoy your new van!

August 23, 2023

Dealership Rating
Employee Rating

Franco and the team at Ken Ganley Norton made the purchase of my Ford Edge fast and easy. This is our second purchase with Franco and I highly recommend him. Straight forward and absolutely no pressu More

by loriw1423
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 23, 2023

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Franco delivered such a great experience!

...
28
...

Dealership Inventory (178 Vehicles)

used 2023 Ford Mustang Mach-E car, priced at $35,581
2023 Ford Mustang Mach-E
used
Vapor Blue Metallic exterior
Automatic
All-wheel Drive
used 2017 Ford Escape car, priced at $9,847
2017 Ford Escape
used
Magnetic Metallic exterior
Automatic
Front-wheel Drive
used 2022 Ford EcoSport car, priced at $17,062
2022 Ford EcoSport
used
Race Red exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco Sport car, priced at $40,523
2026 Ford Bronco Sport
new
SHADOW BLACK exterior
Automatic
Four-wheel Drive
new 2026 Ford Maverick car, priced at $38,438
2026 Ford Maverick
new
OXFORD WHITE exterior
Automatic
All-wheel Drive
new 2026 Ford Explorer car, priced at $52,593
2026 Ford Explorer
new
Vapor Blue Metallic exterior
Automatic
Four-wheel Drive