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Craig Douglas
Craig Douglas at Ken Ganley Ford Norton

Craig Douglas | Page 28

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
543 Reviews
4.9

543 Reviews

Write a Review

543 Reviews of Craig Douglas

June 21, 2023

Dealership Rating
Employee Rating

Christian and Desmond made my car buying experience very easy and enjoyable. They were great! More

by lsmith1052000
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell , Christian Rodriguez

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Jun 22, 2023

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

June 21, 2023

Dealership Rating
Employee Rating

Christian and Desmond are the best! ! They are very knowledgeable and easy to work with. Between the two of them, our new car purchase was our best and easiest ever!! Thanks to all at More

by pobo1013
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell , Christian Rodriguez

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Jun 22, 2023

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Christian and Desmond met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!

June 21, 2023

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Employee Rating

Christian was very nice and very helpful. They were all so helpful. He help my papa get a car. He gave us water. Good customer service. More

by edmundmcelroy22
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Christian Rodriguez

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Jun 22, 2023

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 20, 2023

Dealership Rating
Employee Rating

Our purchase was seamless and drama-free! !! Desmond Norvell and Christian Rodriguez were extremely helpful. I highly recommend the Ganley Ford Dealer in Norton, Ohio!! We can't thank them e More

by pobo1013
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell , Christian Rodriguez

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Jun 21, 2023

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your kind feedback for Christian and Desmond!

June 17, 2023

Dealership Rating
Employee Rating

Joe the salesperson was great. Everyone from the sales manager to the service person I talked to was great had absolutely no issues with his dealership. More

by Clinton Hornik
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil, Tom Yerace, John Chapman, John Kirchenbauer, Kevin Kneebusch, Matt Palffy , Joe Peticca

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Jun 19, 2023

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us, Clinton! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

June 08, 2023

Dealership Rating
Employee Rating

Great place great service very helpful makes sales and service easy. Just got my second vehicle and am very satisfied More

by PNMC53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, John Kirchenbauer, Fulton Benya, Scott Spath, Brianna Worthington , Paul Asano, Deven Legg, Brandon Taylor-Mitchell

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Jun 09, 2023

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

Jun 12, 2023

Ken Ganley Ford Norton responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 08, 2023

Dealership Rating
Employee Rating

Recently bought a new Explorer. Everyone was friendly and informative, Sales, Parts, Service and Managers were all great. Will buy from them again. More

by bergerwr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Scott Spath , Christian Rodriguez, Doug. Parts.

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Jun 09, 2023

Ken Ganley Ford Norton responded

Here at Ken Ganley Ford Norton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Jun 12, 2023

Ken Ganley Ford Norton responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

June 05, 2023

Dealership Rating
Employee Rating

Thank you Franco for your help locating me the new 2023 Bronco sport . I am very happy! More

by mtt421
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, John Chapman

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Jun 06, 2023

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Franco was able to help, and we hope to see you again!

Jun 07, 2023

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! Please don't hesitate to reach out to us if there's anything more we can do!

June 05, 2023

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Employee Rating

The fastest and most pleasant experience buying a car I have ever experienced, I will buy the rest of my cars from here! More

by jasonhosey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace , Sean Pangburn

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Jun 05, 2023

Ken Ganley Ford Norton responded

Jason, Thank you! Sean and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

June 01, 2023

Dealership Rating
Employee Rating

I was taken care of by Christian Rodriguez and John Chapman (mgr). They were very courteous and willing to make you comfortable in the process. More

by Theboss5058
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Chapman , Christian Rodriguez

Report | Print
Jun 01, 2023

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Christian, John, and our team here at Ken Ganley Ford Norton are glad to have you as a customer.

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