Craig Douglas
Craig Douglas at Ken Ganley Ford Norton

Craig Douglas | Page 29

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
543 Reviews
4.9

543 Reviews

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543 Reviews of Craig Douglas

May 17, 2023

Dealership Rating
Employee Rating

Got a great deal on my f150 they really took care of me I have now bought 3 cars from this dealership in the past 2 years I will definitely be back. The service department is also great I bring all my vehicl More

by John K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, John Chapman, John Kirchenbauer, Scott Spath, Matt Palffy, Brianna Worthington , Paul Asano, Deven Legg, Brandon Taylor-Mitchell

May 17, 2023

Ken Ganley Ford Norton responded

John, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 24, 2023

Ken Ganley Ford Norton responded

Hi John, thank you so much for your positive comments about Ken Ganley Ford Norton! If you have any further questions, please give us a call. We're always happy to help!

May 04, 2023

Dealership Rating
Employee Rating

Efficient Easy. No BS. Honest. Best car buying experience ever. No hidden surprises or tricks. More

by jjk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Temsey

May 04, 2023

Ken Ganley Ford Norton responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ken Ganley Ford Norton!

April 27, 2023

Dealership Rating
Employee Rating

We have used Ganley Ford for many years and will continue to do so in the future. We have recommended them to family and friends in the past and will continue to send people your way. More

by Jf52000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Tony Zuppe

Apr 28, 2023

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

May 01, 2023

Ken Ganley Ford Norton responded

Hello, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

April 18, 2023

Dealership Rating
Employee Rating

Desmond was my salesman, what a awesome guy, funny and knowledge. We test drove the truck, negotiated a deal and drove off with new truck under 2 hours!!!! I've been buying vehicles for 41 years, and thi More

by Dmaenz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, John Chapman

Apr 19, 2023

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Apr 25, 2023

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! If you have any further questions, please give us a call. We're always happy to help!

April 18, 2023

Dealership Rating
Employee Rating

Franco did a great job following up on questions and availability of the truck options I wanted. He definitely made this a positive experience for me. More

by BoV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Apr 18, 2023

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Franco here at Ken Ganley Ford Norton. Congratulations n your new vehicle! We appreciate your business and hope to see you again soon!

Apr 25, 2023

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! If you have any further questions, please give us a call. We're always happy to help!

April 11, 2023

Dealership Rating
Employee Rating

Franco met my wife and me at Ganley's of Norton's front door; after a greeting, I told him we had been wrangler owners for thirty years or so but, with our progressing age, found them increasingly a bit to More

by dslinko
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 12, 2023

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

March 26, 2023

Dealership Rating
Employee Rating

We had a great experience with Franco and the team at Ken Ganley Ford! Bought out the lease on my F150 and the process took less than 20 minutes. Thank you! More

by sfd1016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Mar 27, 2023

Ken Ganley Ford Norton responded

Here at Ken Ganley Ford Norton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Franco, and it was a pleasure having you at the dealership. We appreciate your review!

Mar 28, 2023

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

March 22, 2023

Dealership Rating
Employee Rating

Sean was beyond helpful! So friendly and knowledgeable about the ins and outs of the car. So glad he was there to help me through the purchase process - he made it easy, quic More

by Tuscon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Franco D. Casalinova , Jennifer Fincham, Sean Pangburn

Mar 23, 2023

Ken Ganley Ford Norton responded

Thank you for your review and kind words for Sean and the team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

Mar 24, 2023

Ken Ganley Ford Norton responded

Hi Tuscon, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! Please don't hesitate to reach out if there's anything additional we can do for you.

March 14, 2023

Dealership Rating
Employee Rating

From the first time I spoke with Austin, I was comfortable with him. I was open and honest about my needs and he was the same in return. Overall very good experience from beginning to end. More

by Merchantmike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Temsey

Mar 15, 2023

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

Mar 16, 2023

Ken Ganley Ford Norton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. We hope you have a great day!

February 27, 2023

Dealership Rating
Employee Rating

Top shelf dealership! These folks rock and take great care of me and my wife. More

by Pjblues2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, John Chapman , Christian Rodriguez, Brandon Taylor-Mitchell, John Chapman

Feb 28, 2023

Ken Ganley Ford Norton responded

Here at Ken Ganley Ford Norton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Mar 02, 2023

Ken Ganley Ford Norton responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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