Craig Douglas
Craig Douglas at Ken Ganley Ford Norton

Craig Douglas | Page 27

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
543 Reviews
4.9

543 Reviews

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543 Reviews of Craig Douglas

July 31, 2023

Dealership Rating
Employee Rating

Both Franco and Ganley were Great! Franco was very kind and knowledgeable. He did not pressure us at all. We would definitely do business with him again! More

by Kru578
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova , Deven Legg

Aug 01, 2023

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

July 29, 2023

Dealership Rating
Employee Rating

Tony was great! The first car was junk, but Tony and the crew quickly made it better by finding something even better for me. I would purchase again! More

by hollys1979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Tony Zuppe, Kevin Kneebusch , Sean Pangburn

Jul 31, 2023

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

July 29, 2023

Dealership Rating
Employee Rating

If you're looking for a Good & Honest place to find you're next vehicle? This is the place to come. Joe listened to what we were looking for in a vehicle and price range. He was Dedicated in finding More

by tiffaneyrose6886
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Peticca

Jul 31, 2023

Ken Ganley Ford Norton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. Please let us know if there is anything else we can do for you; we are more than happy to help!

Jul 29, 2023

tiffaneyrose6886 responded

Good Friendly Salesmen, good sense of humor. Made you feel comfortable and relaxed and our salesman- Joe was very helpful to find what we were looking for. Ken Ganley in Barberton is the type of dealership that has Great Salesmen that care about you.

July 15, 2023

Dealership Rating
Employee Rating

Joe was super great! Very helpful and willing to work with us, it was by far the smoothest car buying experience we've had! More

by nicolerj24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell , Jennifer Fincham, Joe Peticca

Jul 15, 2023

Ken Ganley Ford Norton responded

Thank you, Nicole! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

July 12, 2023

Dealership Rating
Employee Rating

Great truck! !! We had some issues with the vehicle, Tony and Aaron fixed all issues and even fueled us up!!! I Highly recommend KG Norton, Tony and crew to anyone More

by loudziak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe , Aaron Forsythe

Jul 13, 2023

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

July 10, 2023

Dealership Rating
Employee Rating

Great service at Ganley Ford. Craig in finance is great and Desmond the salesman is awesome. I would recommend this dealership to anyone looking for new or used cars. More

by Jeff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Matt Palffy

Jul 11, 2023

Ken Ganley Ford Norton responded

Jeff, Thank you for your very kind review. Craig, Desmand, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

Jul 12, 2023

Ken Ganley Ford Norton responded

Jeff, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 09, 2023

Dealership Rating
Employee Rating

This was our first ever visit to or purchase from Ken Ganley Ford. It was well worth the 1 1/2 hour trip. Tony and Christian were both very responsive and helpful with any questions I had or information More

by Mcclungwarren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe , Christian Rodriguez

Jul 10, 2023

Ken Ganley Ford Norton responded

Warren, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tony and Christian met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!

Jul 12, 2023

Ken Ganley Ford Norton responded

Hi, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

July 06, 2023

Dealership Rating
Employee Rating

Outstanding service and great staff! !! We came from Cleveland just to look. We ended up buying a Great 2020 4x4 F150. Tony worked with us and delivered!!! Outstanding service and we will More

by loudziak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe

Jul 07, 2023

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 30, 2023

Dealership Rating
Employee Rating

Desmond is the best, he made it possible for us to get an allocation on a special order truck! Took delivery of it today!! We’ve purchased 5 vehicles over the years from Des at Ken Ganley Ford in Norton, He More

by Missylea
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, John Chapman, John Kirchenbauer , David Smeal II

Jun 30, 2023

Ken Ganley Ford Norton responded

Missy, Thank you so much for taking the time to share your feedback with us. Desmond and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Jul 03, 2023

Ken Ganley Ford Norton responded

Hi Missylea, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 24, 2023

Dealership Rating
Employee Rating

Christian was awesome I had a difficult situation and they worked with me every step of the way! More

by BEANSMOM42
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Christian Rodriguez, Brandon Taylor-Mitchell

Jun 25, 2023

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Jun 28, 2023

Ken Ganley Ford Norton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. If you have any further questions, please give us a call. We're always happy to help!

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