Craig Douglas
Craig Douglas at Ken Ganley Ford Norton

Craig Douglas | Page 31

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
568 Reviews
4.9

568 Reviews

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568 Reviews of Craig Douglas

June 08, 2023

Dealership Rating
Employee Rating

Great place great service very helpful makes sales and service easy. Just got my second vehicle and am very satisfied More

by PNMC53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, John Kirchenbauer, Fulton Benya, Scott Spath, Brianna Worthington , Paul Asano, Deven Legg, Brandon Taylor-Mitchell

Jun 09, 2023

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

Jun 12, 2023

Ken Ganley Ford Norton responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 08, 2023

Dealership Rating
Employee Rating

Recently bought a new Explorer. Everyone was friendly and informative, Sales, Parts, Service and Managers were all great. Will buy from them again. More

by bergerwr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Scott Spath , Christian Rodriguez, Doug. Parts.

Jun 09, 2023

Ken Ganley Ford Norton responded

Here at Ken Ganley Ford Norton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Jun 12, 2023

Ken Ganley Ford Norton responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

June 05, 2023

Dealership Rating
Employee Rating

Thank you Franco for your help locating me the new 2023 Bronco sport . I am very happy! More

by mtt421
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 06, 2023

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Franco was able to help, and we hope to see you again!

Jun 07, 2023

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! Please don't hesitate to reach out to us if there's anything more we can do!

June 05, 2023

Dealership Rating
Employee Rating

The fastest and most pleasant experience buying a car I have ever experienced, I will buy the rest of my cars from here! More

by jasonhosey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace , Sean Pangburn

Jun 05, 2023

Ken Ganley Ford Norton responded

Jason, Thank you! Sean and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

June 01, 2023

Dealership Rating
Employee Rating

I was taken care of by Christian Rodriguez and John Chapman (mgr). They were very courteous and willing to make you comfortable in the process. More

by Theboss5058
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Chapman , Christian Rodriguez

Jun 01, 2023

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Christian, John, and our team here at Ken Ganley Ford Norton are glad to have you as a customer.

May 17, 2023

Dealership Rating
Employee Rating

Got a great deal on my f150 they really took care of me I have now bought 3 cars from this dealership in the past 2 years I will definitely be back. The service department is also great I bring all my vehicl More

by John K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, John Chapman, John Kirchenbauer, Scott Spath, Matt Palffy, Brianna Worthington , Paul Asano, Deven Legg, Brandon Taylor-Mitchell

May 17, 2023

Ken Ganley Ford Norton responded

John, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 24, 2023

Ken Ganley Ford Norton responded

Hi John, thank you so much for your positive comments about Ken Ganley Ford Norton! If you have any further questions, please give us a call. We're always happy to help!

May 04, 2023

Dealership Rating
Employee Rating

Efficient Easy. No BS. Honest. Best car buying experience ever. No hidden surprises or tricks. More

by jjk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Temsey

May 04, 2023

Ken Ganley Ford Norton responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ken Ganley Ford Norton!

April 27, 2023

Dealership Rating
Employee Rating

We have used Ganley Ford for many years and will continue to do so in the future. We have recommended them to family and friends in the past and will continue to send people your way. More

by Jf52000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Tony Zuppe

Apr 28, 2023

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

May 01, 2023

Ken Ganley Ford Norton responded

Hello, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

April 18, 2023

Dealership Rating
Employee Rating

Desmond was my salesman, what a awesome guy, funny and knowledge. We test drove the truck, negotiated a deal and drove off with new truck under 2 hours!!!! I've been buying vehicles for 41 years, and thi More

by Dmaenz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, John Chapman

Apr 19, 2023

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Apr 25, 2023

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! If you have any further questions, please give us a call. We're always happy to help!

April 18, 2023

Dealership Rating
Employee Rating

Franco did a great job following up on questions and availability of the truck options I wanted. He definitely made this a positive experience for me. More

by BoV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Apr 18, 2023

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Franco here at Ken Ganley Ford Norton. Congratulations n your new vehicle! We appreciate your business and hope to see you again soon!

Apr 25, 2023

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! If you have any further questions, please give us a call. We're always happy to help!

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