Craig Douglas | Page 43

These guys were so amazing. Austin was super helpful, communicated very effectively, answered every question I had and then some! We traveled from out of state and would do it a Austin was super helpful, communicated very effectively, answered every question I had and then some! We traveled from out of state and would do it again. They were fast and knowledge able and we were in and out in no time with our new ride! More

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I have worked with Franco at Ganley for many years! He sold me the first car I bought myself, which was a 2 year old escape, and it worked out perfectly! When I decided early 2021 to order a new Bronc He sold me the first car I bought myself, which was a 2 year old escape, and it worked out perfectly! When I decided early 2021 to order a new Bronco he walked me thru step by step. He even handled me gracefully when I panicked that it was never going to come. I loved being able to text him every step of the way as my Bronco was built, and I do believe he was as excited for delivery day as I was! I don't know what he did, but I believe I had one of the first full sized Broncos in NE Ohio. I've never "built' a car before and he was able to answer any question I had. I will be a ford girl for life and buy from Franco until he retires! More

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I told Franco exactly what we needed for my mother’s new car and he stepped up all the way. In my 40+ years of buying cars at car lots I can say that Franco made it the easiest and least painful 😂👍🏻 car and he stepped up all the way. In my 40+ years of buying cars at car lots I can say that Franco made it the easiest and least painful 😂👍🏻 More

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The dealership experience was great. Scott and Tony treated me fair. Craig was a great help too. treated me fair. Craig was a great help too. More

by Jcyrus1952 Verified Customer Verified Customer

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It was a very good buying experience. Franco was great. The credit manager was thorough and friendly! I would buy again. The credit manager was thorough and friendly! I would buy again. More

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I went to look for a certain vehicle and I was greeted and treated real well...I felt comfortable with everyone helping me and being very patient as I decide and treated real well...I felt comfortable with everyone helping me and being very patient as I decide More

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I love my new Ford Escape! I had 1 vehicle in mind when I came to the dealership, then completely changed my mind. The team was patient & encouraged me to test drive each to make sure I got exactly what I wa came to the dealership, then completely changed my mind. The team was patient & encouraged me to test drive each to make sure I got exactly what I wanted. Scott, Craig, Kevin & John were great to work with! I had Fords in the past and glad to be back in one! Definitely a 10 out of 10! I will recommend Ken Ganley Ford to all my friends & family. More

by Happysummer09 Verified Customer Verified Customer

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Very friendly and professional. I would definitely work with Scott and this company again in the future. with Scott and this company again in the future. More

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Dezmond is always a pleasure to speak to and get information from on your purchase. Never once had a bad experience at their dealership. Everyone is friendly and upbeat. I thank you all for all what information from on your purchase. Never once had a bad experience at their dealership. Everyone is friendly and upbeat. I thank you all for all what you do. They take that extra step in caring for their customers. More

by MICHAEL.STECURA Verified Customer Verified Customer

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Franco and the team at Ken Ganley Ford was very helpful throughout the buying process and through delivery. I’m super excited for my new Bronco! throughout the buying process and through delivery. I’m super excited for my new Bronco! More

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