Craig Gates | Page 3

They provide very prompt and efficient service. Their escort to and from work is an awesome service.Every time I’ve called for pick up to return to get my vehicle they have been very prompt with in 15 to escort to and from work is an awesome service.Every time I’ve called for pick up to return to get my vehicle they have been very prompt with in 15 to 20 minutes to pick me up in Storrs More

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great fast service fixed truck, service was perfect and done in a timely fashion. i was very happy with work done. all employees were super nice. pleasure going to such fixed truck, service was perfect and done in a timely fashion. i was very happy with work done. all employees were super nice. pleasure going to such a nice facility. More

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Excellent Sevice! Excellent service! You guys are the BEST! Can’t thank you all enough for making me feel like part of the Gates family!! Keep being awesome and never c Excellent service! You guys are the BEST! Can’t thank you all enough for making me feel like part of the Gates family!! Keep being awesome and never change!! More

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Andy Caldwell = Auto Industry Gold I'm talking about a guy who gives you your space yet is attentive to your questions at the same. Never a hard sell, seemed genuinely interested in put I'm talking about a guy who gives you your space yet is attentive to your questions at the same. Never a hard sell, seemed genuinely interested in putting my family in the proper vehicle to fit our needs. I think it's a cultural thing over there because the service seemed to stem from the top. Craig Gates, Denny Gates and Eric Gates' support did not go unnoticed. You go to a family dealership and get treated like family. NOW THATS WHAT IM TALKIN ABOUT. More

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Incomplete service work with poor effort to resolve Per my conversation with Rachel, given that my truck was brought in by Champagne Motors (who I purchased the truck from and who provided me a loaner a Per my conversation with Rachel, given that my truck was brought in by Champagne Motors (who I purchased the truck from and who provided me a loaner and coordinated the warrantee work) for inoperable controls and given that there is still an outstanding issue not resolved, I am dissatisfied with Columbia Ford’s failure to remedy their service shortcomings. Telling me I cannot get a subsequent service appointment to address what should have already been fixed by your service department for a week or two (together with a loaner) tells me my business is not that important. I will never do business with Columbia Ford or an affiliate again. More

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Excellent Everything was excellent and they were quick this is the second vehicle that we bought here and we will always come back here if we need anything els Everything was excellent and they were quick this is the second vehicle that we bought here and we will always come back here if we need anything else thanks for the wonderful service More

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Awesome Ford Dealer Purchased 1999 New Ford Super Duty plus 2009 F150 Crew cab 4X4 and a 2012 Super Duty Awesome sales staff, Service department and Parts Department with Purchased 1999 New Ford Super Duty plus 2009 F150 Crew cab 4X4 and a 2012 Super Duty Awesome sales staff, Service department and Parts Department with former Parts Manager Art Hirtle and current Parts manager Joseph Brochu. More

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