Craig Hoffman | Page 5

Satisfied and grateful! The Firkins used car outlet is determined to build customer relationships. I cannot say enough how much I appreciate Gino who was my contact during th The Firkins used car outlet is determined to build customer relationships. I cannot say enough how much I appreciate Gino who was my contact during the purchase of my Jeep and then Aaron in service who had the knowledge of the repair needed. The whole staff at this lot was very friendly and went out of their way to provide great customer support. I would not hesitate buying another Jeep from them. Thank you! More

by Donna Verified Customer Verified Customer

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Satisfied Customer Ricardo was very helpful and nice. He didn’t try to take advantage because I was a female and he had excellent customer service. I mentioned a small p Ricardo was very helpful and nice. He didn’t try to take advantage because I was a female and he had excellent customer service. I mentioned a small problem and he was more than happy to get it fix. I am very satisfied with the service I received yesterday. More

by TERICKATOWNSEL Verified Customer Verified Customer

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Very enjoyable experience From the first phone call to walking out of the door with keys - it was an A class experience! All the employees were very nice, hospitable, and pleas From the first phone call to walking out of the door with keys - it was an A class experience! All the employees were very nice, hospitable, and pleasant. More

by TONI Verified Customer Verified Customer

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Excellent Service Dwayne was very attentive to my needs and the vehicle size and standards I was looking for . He explained everything about the sale and the car . He w Dwayne was very attentive to my needs and the vehicle size and standards I was looking for . He explained everything about the sale and the car . He was very knowledgeable about what I needed and the car itself. Craig explained everything about the financial part of the deal very polite and courteous More

by MY3ARIS Verified Customer Verified Customer

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I will purchase from Firkins again! I have been looking for a used Jeep with the Sahara trim for awhile. While here on vacation, I started my search again. I found several at other deale I have been looking for a used Jeep with the Sahara trim for awhile. While here on vacation, I started my search again. I found several at other dealerships but changed my mind after checking the Carfax provided. I spotted my 2012 Jeep with the Sahara trim on the Firkins website, trying not to get too excited because these Jeeps sell quickly, I emailed a request for more information. Ashley was fast to respond and I had an appointment that same day. I arrived at the Firkins and was greeted immediately with enthusiasm and I was given a car representative, Nate, to show me my Jeep. The used dealership is across the highway so we invited Nate to ride with us which was great because we relaxed a little by having a great conversation. I immediately liked my Jeep except the ride, it was equipped with aggressive tires which made it rough and bumpy. So when we arrived back at the dealership, I was really disappointed because that was the only thing holding me back from purchasing my Jeep. I was introduced to Gino, the Pre-Owned Director who was determined to make “me” the customer happy. Gino said I will change out the tires if you want to purchase the Jeep. I immediately said yes and that is what he did! I absolutely love my Jeep and I am appreciative to Ashley, Nate, Gino and Craig (finance) for making my first purchase at Firkins a great experience and look forward to my next purchase in a few years. After buying my Jeep, I wanted to purchase a floor mat set and a cargo mat, so I was taken to parts and met Tyler who went out of f his way to help me. Also a shout out to the used car service department, I had a small issue and they took care of it right away with great customer care!! Thank you!! More

by Donna Verified Customer Verified Customer

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Great Service We came in to test drive a vehicle that sold just before we got there. Dean was great in showing us other options when I saw the vehicle I really want We came in to test drive a vehicle that sold just before we got there. Dean was great in showing us other options when I saw the vehicle I really wanted. He worked to get me a great deal and Craig got us through the paperwork in no time. Thanks Firkins I love my new car! More

by hutchenscpa Verified Customer Verified Customer

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Quick and Easy Thanks to all the Firkins Family they make it so easy buying a vehicle no hassles very Efficient and Top Notch . And a special Thanks to John and Crai Thanks to all the Firkins Family they make it so easy buying a vehicle no hassles very Efficient and Top Notch . And a special Thanks to John and Craig great working with you guys. More

by Wilson Verified Customer Verified Customer

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Ira & Craig are awesome! Great buying experiencIra Marly Ira & Craig did an amazing deal! Used my Kbb.com cash now offer for trade with no question. In and out within a few Great buying experiencIra Marly Ira & Craig did an amazing deal! Used my Kbb.com cash now offer for trade with no question. In and out within a few hours! More

by melissa.hill1984 Verified Customer Verified Customer

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Great Very nice and wonderful. Everyone bid wonderful job on getting us finest and. Thank them very much for everything have did for us to get the car. Very nice and wonderful. Everyone bid wonderful job on getting us finest and. Thank them very much for everything have did for us to get the car. More

by mary_green021062 Verified Customer Verified Customer

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