Craig Pozarski | Page 16

Lake Chevrolet responded

We appreciate your positive review about your experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Lake Chevrolet responded

We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Lake Chevrolet responded

We are deeply concerned and saddened to hear about your negative experience, and we sincerely apologize for the distress and frustration you've endured. Your feedback is taken seriously, and we are committed to addressing your concerns. We want to clarify that we do not condone racism or discrimination in any form, and we are genuinely sorry if you felt disrespected during your interactions with our dealership. It is our aim to provide a welcoming and inclusive environment for all our customers and employees, and we are committed to ensuring that every customer is treated with respect and dignity. Regarding the issue with your car failing within a year, we understand how frustrating and disappointing this can be, especially when you have made a significant investment. We would like to investigate the problem further and determine if there are any warranty or service options available to resolve the issue and get your vehicle back in working order. We encourage you to reach out to our store manager directly to discuss your concerns and the specific problems you have encountered with your vehicle. We value your business, and it is our priority to ensure that you receive the assistance and support you need during this challenging situation. Once again, we apologize for the distress you've experienced, and we are dedicated to making things right and restoring your confidence in our dealership.

Lake Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Lake Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Lake Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you have any further questions, please give us a call. We're always happy to help!

Lake Chevrolet responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (414) 281-5000 so we can work towards a resolution.

Lake Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Lake Chevrolet responded

Thank you for taking the time to share your recent experience with us. We sincerely apologize for any confusion and frustration you encountered during your interaction with our team. Your feedback is important to us, and we'd like to address your concerns. First and foremost, we deeply regret the discrepancy between the quoted price and the actual price you were charged. This is certainly not the level of transparency and accuracy we strive for. We acknowledge that the initial quote should have been more accurate, and we are taking steps to ensure our pricing estimates are as precise as possible moving forward. Regarding the issue of the military discount, we apologize for any misunderstanding. Our intention was to show appreciation for your service as a veteran by providing a discount. However, if this was not properly communicated or if it seemed misleading in any way, we apologize for any confusion. We want to assure you that our commitment to honoring and supporting our veterans is genuine, and we will take this feedback as an opportunity to improve our communication and transparency in this regard. Once again, we apologize for any inconvenience or frustration you've experienced, and we appreciate your patience and understanding as we work to rectify this situation.

Lake Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!