Cristal Bello | Page 5

Brought my 2015 Forester for major safety check as I am about to hand the car off to my daughter. Cristal was professional , helpful, & listened to mr concerns. She is a credit to the service Dept about to hand the car off to my daughter. Cristal was professional , helpful, & listened to mr concerns. She is a credit to the service Dept More

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This was a service visit for a recall and it went very smoothly and quickly. As a high risk individual I remained outside while the service was performed. The service advisor brought the paperwork out t smoothly and quickly. As a high risk individual I remained outside while the service was performed. The service advisor brought the paperwork out to me for signature and upon completion of the work. More

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Exceeded my expectations, again. I have had 2 minor service requirements in 4.5 years and the Dealership has handled them both promptly and professionally.. Very happy I bought my Subaru from Premier. service requirements in 4.5 years and the Dealership has handled them both promptly and professionally.. Very happy I bought my Subaru from Premier. Cristal in service was very pleasant and took the time to explain everything going on with my car, Thanks ! p.s. The showroom is spotless, and beautiful. More

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Always happy with the service. Service Advisor Christal Bello was great and communicated very well with me. The extended warranty folks really helped with covering the issue I had. Bello was great and communicated very well with me. The extended warranty folks really helped with covering the issue I had. More

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Cristal was extremely helpful in communicating the problems with my car to the service people. She was able to help to pinpoint why my car was pulling to the right and it was all figured out and fixed problems with my car to the service people. She was able to help to pinpoint why my car was pulling to the right and it was all figured out and fixed in the end. Great customer service! More

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I highly recommend Parker!! He was friendly , fun and knowledgeable about all the cars I tested and asked about. Plus they were so helpful with insurance knowledgeable about all the cars I tested and asked about. Plus they were so helpful with insurance More

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Best Subaru dealership I've ever dealt with. The service advisor, Cristal Bello, was a pleasure to work with and extremely helpful with the oil problem diagnosed by the service technician. Premier Subaru ha advisor, Cristal Bello, was a pleasure to work with and extremely helpful with the oil problem diagnosed by the service technician. Premier Subaru has become my dealership of choice. More

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Cristal Bello is GREAT. She has been in all my experiences at the dealership very professional, knowledgeable and has a wonderful personality. I would highly recommend her to any Premier client experiences at the dealership very professional, knowledgeable and has a wonderful personality. I would highly recommend her to any Premier client. She makes you feel comfortable and part of the Subaru family. Thank you Cristal.!! More

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I wish I could give the staff at Premier Subaru more than just 5 stars! The members of the service department went above and beyond to help me out of a difficult situation. They deserve 105 stars!! My h just 5 stars! The members of the service department went above and beyond to help me out of a difficult situation. They deserve 105 stars!! My husband and I were enroute to Maryland two days before the Christmas holiday. Traveling south from our home in Rhode Island in my Subaru Forester, our windshield was suddenly severely smashed by a huge chunk of ice that flew off the top of a truck. The ice hit so hard, the passenger side door flew open and the ice left a nice indentation on the roof!! I quickly pulled into the breakdown lane and very carefully made our way to the next exit. This is where the real fun began, after calling my insurance company (no help at all!!) and at least 5 glass places. All told me I could get the car fixed "next week". We were 100 miles from home and at least 300 miles from our destination. At this point, practically in tears, I said, "what the xxxx, I''ll try a Subaru dealership". I found Premier through my google search, called and was immediately assisted by the receptionist (?), she listened attentively to my problem and promised they could could help and told me to come to the dealership pronto! She even gave me back road directions as I could not take my car on the interstate. Once in the service department, I was directed to Cristal Bello. Cristal made my day, she immediately got her boss Bob Alvine over to approve the job and the rental of a car so that we could complete our trip. I don't know of any dealerships that rent out "courtesy cars" for a week at time to travel out of state, but Premier made it happen. The service department guys pulled the courtesy car up next to my damaged car, and like magic, Nick Schaivone and his team appeared and actually unloaded my entire car and packed up the courtesy rental for us. Than he made sure my husband a had few bottles of water!!! When we returned to Premier, a week later, My Forester was as good as new. Windshield replaced, dent removed, car cleaned up and ready to go!! I Cannot not thank the team at Premier Subaru enough for their generous holiday spirit and professionalism. More

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I appreciate everyone at Premier Subaru from sales to service. Always on time as promised and quality service. The service department always make you feel comfortable during this time of Covid. service. Always on time as promised and quality service. The service department always make you feel comfortable during this time of Covid. More

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