Curt McHenry | Page 215

Almost Painless It has been since 2002 that I purchased a new car because I dreaded going to a dealership. I was able to get the price I wanted before even entering It has been since 2002 that I purchased a new car because I dreaded going to a dealership. I was able to get the price I wanted before even entering and they did not pressure me to buy add on or change anything. I would return when it is time to trade. More

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Best experience. As soon as I arrived Mr. Bob Wilson took great care of us. I am very pleased with the service he gave us, very courteous, professional and explained e As soon as I arrived Mr. Bob Wilson took great care of us. I am very pleased with the service he gave us, very courteous, professional and explained everything in detail about the car we were purchasing. I will highly recommend this dealer to anyone interested in getting a Subaru. A+ More

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Great experience and never pushy! I rated Tucson Subaru five stars because of how well everyone here treated me. I visited the dealership three weeks before I could purchase my car and I rated Tucson Subaru five stars because of how well everyone here treated me. I visited the dealership three weeks before I could purchase my car and Steve Willis waited patiently and got back in touch with me in a way that wasn't pushy like many salesman I've encountered at other dealerships. He worked with me to get the car I wanted with the options and color I wanted and didn't push extras on me. He even put on the Texans' playoff game while I was waiting. Curt McHenry took the time to answer every question I had in detail and never skirted around any concerns I had. Overall, I would definitely recommend everyone that worked with me and will be visiting Tucson Subaru again. More

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Made car-buying a pleasant experience We were treated with friendly, respectful service by everyone we met at Tucson Subaru. We dealt mostly with Kevin "Big Bird" Woessner who was knowledg We were treated with friendly, respectful service by everyone we met at Tucson Subaru. We dealt mostly with Kevin "Big Bird" Woessner who was knowledgeable and genuine. There was no pressure put on us, although Kevin stayed in contact by phone and e-mail. I know we will have questions about our new car and I feel comfortable calling Kevin to ask them. All in all a positive experience, very different from some we have had in the past. Thanks to everyone at Tucson Subaru. More

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Excellent Dealership! I'd absolutely recommend Tucson Subaru for anyone buying a car. Super friendly and no pressure staff, they are as ideal as you can get at a dealership I'd absolutely recommend Tucson Subaru for anyone buying a car. Super friendly and no pressure staff, they are as ideal as you can get at a dealership. I bought my previous Subaru at the old dealership in town, emich subaru, and it was a fairly unpleasant experience. I love how Tucson Subaru has improved their quality and customer care since changing ownership. I couldn't ask for a better place! More

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Fantastic. Understanding and helpful I arrived early and was still immediately attended to. The sales rep was extremely understanding of a previouslý bad dealership experience I had at a I arrived early and was still immediately attended to. The sales rep was extremely understanding of a previouslý bad dealership experience I had at a different dealer and he made sure it was a good experience this time. He was very helpful without being too pushy. He always said it how it was which I like. No BS. More

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Excellent Customer Service from Gil Warren The vehicle information provided by Gil was very thorough and the service provided was exceptional. Gil spent time understanding what we were looking The vehicle information provided by Gil was very thorough and the service provided was exceptional. Gil spent time understanding what we were looking for and presented several options to test drive. This was my first experience with Subaru and I purchased a 2013 used Impreza for my daughter in November 2015. In December 2015 I went back to Tucson Subaru and leased a 2016 Outback for my wife and a 2016 Impreza for my son. So far the whole family is very satisfied with the car performance and features. Thank you Gil for your assistance and patience during our visits. Also, I want to mention that Curt and Tim in Finance were very helpful and very professional. Great teamwork at this dealership. I highly recommend purchasing your next vehicle here. I have purchased several cars during my lifetime and this has been the best and least stressful car buying experience. Keep up the good work. More

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Happy with purchase I worked with Bob Wilson and I really enjoyed the buying process. It was an honest matter of fact discussion on what I was looking for, and Bob minimi I worked with Bob Wilson and I really enjoyed the buying process. It was an honest matter of fact discussion on what I was looking for, and Bob minimized the haggling that normally comes with buying a car. I am a small business owner and sales are part of my protocol as well. I hate the hard sell. I am glad some sales folks are catching on that selling is about listening. Bob is a quality example of this. The 4 star overall rating has more to do with a few issues in the past with the service department on my existing Subaru. Subaru is a fantastically built car, with growing market share. If the service department were as willing to admit when there was a recognized issue and fixed it the first time instead of me researching it myself and then having them fix it on my 3rd visit regarding the issue, I would easily be a 5 star rating. More

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Great Vehicle Purchase Experience Rudy, the Internet Sales Manager, worked very hard to put together a deal that would work for me. Working with Rudy was not the drawn out, hours-long Rudy, the Internet Sales Manager, worked very hard to put together a deal that would work for me. Working with Rudy was not the drawn out, hours-long grueling experience like I have had with many other dealerships in the past - he kept things moving along, which was great. He was also completely courteous and polite throughout the whole experience. The Finance Manager, Curt, was hands-down the nicest dealership finance person I've ever had the pleasure of working with (and I've purchased over 25 vehicles in the last 20+ years). In my experience, most finance managers are extremely aggressive and pushy and have always been the part of the car buying experience I dread the most - the opposite was true with Curt, who wasn't pushy at all and was super-friendly and fun to work with. Overall, I had a great experience with Rudy and Curt while buying my new Outback and I'll definitely be back when it's time to trade in for a new one again! More

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Excellent Customer Service After being in a car accident NOT caused by us and needing to purchase an AWD vehicle to replace the one that was totaled, we went through different d After being in a car accident NOT caused by us and needing to purchase an AWD vehicle to replace the one that was totaled, we went through different dealerships in both Tucson and Phoenix no one listened to our needs or respected the fact that we already had a loan through our bank we just needed a vehicle under 20K out the door with all fees and charges included. We decided to stop at Subaru on Oracle Rd. In Tucson since Subaru makes AWD vehicles. Our Sales Consultant Jennifer Duran listened to all our requests and found the perfect vehicle for us all under 20K out the door. We are extremely happy with our experience at Tucson Subaru. Though not a Subaru we love our vehicle it's perfect for us . More

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