Curtis Maleninsky
Curtis Maleninsky at Audi Wyoming Valley

Curtis Maleninsky | Page 14

Sales Manager

Audi Wyoming Valley

1470 PA-315, Suite 3
Wilkes-Barre, PA 18702

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5.0
211 Reviews

Curtis joined the Audi Wyoming Valley team in 2021 and has been passionate about all things automotive since day one. After recently transitioning from Sales to Sales Manager, he’s learning every day and dedicated to providing clients with a truly elevated luxury experience. Curtis takes pride in sharing his knowledge of Audi and other makes and models across the market. Outside the dealership, you can find Curtis traveling or attending various car shows! Fun Fact: Curtis’s favorite Audis are the TT RS and RS7 Sportback — both dream vehicles!

Dealership Experience

5 yrs, 4 mos

Industry Experience

6 yrs, 11 mos

Specialties & Trainings

Audi Technologist

Audi Brand Ambassador

5.0

211 Reviews

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211 Reviews of Curtis Maleninsky

May 16, 2023

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Everyone was very friendly and helpful. My husband was just upset that the car wasn’t waxed before we got it. More

by Annette
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Recommend Dealer
Yes

Other Employees Tagged: Troy Craig

May 13, 2023

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Great Service. Easy To Work And Communicate With. Attention to detail. And I’ll add great service! More

by Jordansaivon
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Recommend Dealer
Yes

May 08, 2023

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Buying my Q3 was a positive experience. Curtis was very professional, polite, and knowledgeable. The bottle of champagne was a lovely touch! More

by LPROCHE13
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Recommend Dealer
Yes

Other Employees Tagged: Troy Craig

April 18, 2023

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Great customer service Great atmosphere Clean environment Process went smooth People were very friendly and nice More

by lewisincpa
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Recommend Dealer
Yes

Other Employees Tagged: Mitch Kotarski

Apr 18, 2023

Audi Wyoming Valley responded

Thank you for taking the time to share your positive experience at our Audi Wyoming Valley. We are thrilled to hear that you found our customer service to be great and that the atmosphere was pleasant. We take pride in providing a clean and welcoming environment for our customers. We are also glad to know that your experience was smooth and our team was able to assist you in a friendly and nice manner. We strive to make every customer feel valued and appreciated, and we are pleased to hear that we have met your expectations. Once again, we appreciate your kind words and hope to have the pleasure of serving you again in the future.

April 05, 2023

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Great customer service. I arrived at my scheduled appointment time and didn't have a scheduled loaner for the waiting period. My service agent assured me that someone will b More

by JMIMMS336
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Hozempa, Joe Garcia, Joe Goas, Brian Kutzor , Kyle Osterhout, John Strobel, Bridget Walsh

Apr 19, 2023

Audi Wyoming Valley responded

Thank you so much for taking the time to write such a positive review of our customer service. We are thrilled to hear that you had a great experience with us, even when there was a hiccup in the scheduling of your loaner vehicle. Our team is committed to ensuring that every customer feels valued and well taken care of. We are glad that your service agent was able to provide a creative solution to your transportation needs and that you felt taken care of throughout the process. We appreciate your loyalty and look forward to continuing to provide you with top-notch service in the future. Thanks again for choosing us!

Apr 19, 2023

JMIMMS336 responded

Funny thing is that I was attempting to purchase a vehicle from your dealership and had to go to another dealership to complete my transaction. Wyoming Valley Audi will never receive my business again. No more than two weeks later I worked with a salesperson named Bridget to get a deal worked out for a trade on an 2017 Audi Q7 and the purchase of a 2023 Audi Q8. The dealership didn’t have the Q8 with the featured that I needed, so they found one at a nearby dealership and made a dealer trade. The day before I was scheduled to pick up my new vehicle, we began to do finances (remotely) and I was not longer doing a trade and mentioned that I qualified for an Audi friends and family discount. The communication with the sales agent stopped, and I immediately got a call from the sales manager Charlie McFatten- sales manager Wyoming valley Audi. Charlie aggressively stated that he will not be honoring my discount and would like to know where I got the discount letter from, because I should have have one. I mentioned that I had a friend/family that works for Audi corporate and I qualify for the discount. He again, aggressively stated that the deal was done and that he already quoted me numbers and was not willing to sell the vehicle with the discount, because he wouldn’t be making money. He said he stood to lose 3000 on the deal and that it wasn’t worth it for him. I mentioned that he would be losing more than that because as a customer I spent more than 3000 on service alone in that dealership in 2022. So hearing this news and having already grown attached to the vehicle that I was purchasing I asked if he was willing to tell me where the vehicle was, so that I could contact that dealer and get the vehicle from them. He refused and said “since you’re not buying from me, why should I help you?” After trying to deescalate the situation and 3 phone calls later, Charlie stated he would tell me where the vehicle was only if I told him the name of the individual who gave me the discount letter. I complied and he reluctantly complied. He then call Audi corporate to search for the person who gave me the code. Lucky for him he was unsuccessful. I called Audi corporate and filed a formal complaint and I also contacted the dealership to make a formal complaint. I drove two hours and I was able to get my vehicle the next day, but I will never return to Wyoming Valley Audi, and I will never give them a penny more of my business. Well maybe I will stop by to show Charlie my new car. I think Charlie was upset that I didn’t let him take advantage of my by basically giving him my vehicle in a trade, when I took the trade off the table. Then I had a discount on top of that. Charlie is just not a good person when it comes to dealing with people and customer service. I recommend driving 2 hours and Scott Mayo at Audi Warrington. You will get better service and have an overall better experience. The sales manager Steve Geissler was instrumental in getting the vehicle released from Wyoming Valley Audi and getting to ready to be some the very next day. When I called Audi Warrington and spoke to Steve, and explained the situation. He said “I’ll honor it, I’m sorry you had to deal with this situation but please give me the opportunity to earn your business!” And he got it!!

April 03, 2023

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It is always a pleasure working with this dealership. The process was seamless and Curtis was an awesome salesman! Would recommend and will certainly be back. More

by Lexton.19
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Recommend Dealer
Yes
Apr 19, 2023

Audi Wyoming Valley responded

Thank you so much for your kind words! We're thrilled to hear that your experience with our dealership was seamless and that Curtis was able to provide you with exceptional service. We take pride in making sure our customers have a pleasant car-buying experience, and we're so glad that you would recommend us to others. We look forward to serving you again in the future!

March 30, 2023

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This dealership rises above its competition by providing excellent service from the very top of management to its financing and sales staff. General Manager Steve Ubaldini and General Sales Manager, Charli More

by SHENRY3
Recommend Dealer
Yes

Other Employees Tagged: Charlie McFadden , Mitch Kotarski, Steve Ubaldini

Apr 19, 2023

Audi Wyoming Valley responded

Thank you so much for taking the time to share your recent experience at our dealership. We are thrilled to hear that our team, especially General Manager Steve Ubaldini, General Sales Manager Charlie McFadden, Mitch Kotarski, and Salesperson Curtis Maleninsky, provided you with exceptional service throughout the entire process of purchasing your 2023 Audi TT Coupe. It is always our goal to provide our customers with a hassle-free and pleasant car-buying experience, and we are glad to hear that we were able to achieve that with you. We appreciate your loyalty to our dealership and are grateful for the opportunity to serve you once again. Thank you again for choosing our dealership, and we look forward to providing you with outstanding service in the future.

March 22, 2023

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Very helpful and knowledgeable. First class car dealership. Would recommend highly to anyone interested in buying a quality vehicle. More

by Tony shelesky
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mitch Kotarski, Kyle Osterhout

Apr 19, 2023

Audi Wyoming Valley responded

Thank you for taking the time to leave such a positive review of our car dealership! We're thrilled to hear that you found our team to be very helpful and knowledgeable throughout the car buying process. Providing excellent customer service and offering top-quality vehicles are both top priorities for us, so it's great to know that we hit the mark with you. We appreciate your recommendation and are honored to have earned your trust and confidence. Our team is committed to delivering first-class service to all of our customers, and we're so glad to hear that we met your expectations. Thank you again for your kind words, and we look forward to serving you in the future!

March 16, 2023

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From start to finish, my experience with Curtis Maleninsky & Audi Wyoming Valley exceeded all expectations. Curtis is a true professional. His knowledge, honesty, & commitment to customer satisfa More

by adenisco
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mitch Kotarski

Apr 19, 2023

Audi Wyoming Valley responded

Thank you for taking the time to share your positive experience with Curtis Maleninsky and Audi Wyoming Valley. We are delighted to hear that you had an exceptional experience and that Curtis exceeded your expectations. It's fantastic to hear that Curtis's knowledge, honesty, and commitment to customer satisfaction left a lasting impression on you. At Audi Wyoming Valley, we strive to provide our customers with exceptional service, and we are thrilled to hear that Curtis delivered just that. We appreciate your recommendation and thank you for entrusting us with your automotive needs. We hope to continue providing you with outstanding service and support in the future. Thank you again for choosing Audi Wyoming Valley and for sharing your experience with us.

March 15, 2023

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The team at Audi of Wyoming Valley is great! I leased my car and they had all the paper work ready for me, car was cleaned and ready to go. They did an outstanding job! More

by LCOLLINS7
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Randy Hozempa, Joe Garcia, Joe Brennan , Kyle Osterhout, Bridget Walsh

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