Went well successfully acquired car for Xmas gift for my
wife and seller was very helpful
wife and seller was very helpful
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by CLINDHOLM1
Verified Customer
Verified Customer
Jan 27, 2026 -
Niello BMW MINI responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello BMW MINI.
Paul Suchanek
General Manager
psuchanek@niello.com
916-890-2376
They are truly wonderful—always kind and ready to help
during the whole purchase process.
during the whole purchase process.
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by YW
Verified Customer
Verified Customer
Dec 27, 2025 -
Niello BMW MINI responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Paul Suchanek
General Manager
psuchanek@niello.com
916-890-2376
This dealership has a wonderful , helpful, knowledgeable,
staff. It was great experience buying our bmw there!
staff. It was great experience buying our bmw there!
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by MKLUCCHETTI
Verified Customer
Verified Customer
Dec 23, 2025 -
Niello BMW MINI responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Paul Suchanek
General Manager
psuchanek@niello.com
916-890-2376
ali was a great salesperson and tyler was very
knowledgeable with the tech functions. everyone was very helpful.
knowledgeable with the tech functions. everyone was very helpful.
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by SHOOVER072
Verified Customer
Verified Customer
Dec 01, 2025 -
Niello BMW MINI responded
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW MINI!
Paul Suchanek
General Manager
psuchanek@niello.com
916-890-2376
I have asked the general manager to call me multiple
times and I still have not received a call. A loan application was submitted without my consent and it has been a complete xxxx-show dealing with Nie
times and I still have not received a call. A loan application was submitted without my consent and it has been a complete xxxx-show dealing with Niello. We would never recommend Niello and after owning BMWs for decades, we will not be purchasing another BMW after this experience. They lie at this branch and make up information as they go, You cannot trust anything they say.. I will be posting this review on Google and Yelp, and I plan to file a complaint with the FTC.
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by CHRISTIEKENNETT
Verified Customer
Verified Customer
Dec 04, 2025 -
Niello BMW MINI responded
Providing a positive experience is our top priority, Christie, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Paul Suchanek
General Manager
psuchanek@niello.com
916-890-2376
Dec 04, 2025 -
Niello BMW MINI responded
Providing a positive experience is our top priority, Christie, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Paul Suchanek
General Manager
psuchanek@niello.com
916-890-2376
Creed and Curtis did a great job at Neillo BMW.
They were easy to connect with and pleasant to work with. .
They were easy to connect with and pleasant to work with. .
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by DSPT
Verified Customer
Verified Customer
Nov 26, 2025 -
Niello BMW MINI responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello BMW MINI.
Paul Suchanek
General Manager
psuchanek@niello.com
916-890-2376
It was easy and a very good experience.
Thanks for making it a fun process.
Thanks for making it a fun process.
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by SCOTT@BESTPROP.NET
Verified Customer
Verified Customer
Oct 31, 2025 -
Niello BMW MINI responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Paul Suchanek
General Manager
psuchanek@niello.com
916-890-2376
Highly professional and knowledgeable sales staff who are
very good to negotiate with and do a business deal. Honest and straightforward.
very good to negotiate with and do a business deal. Honest and straightforward.
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by KINSER.BAYQUEN
Verified Customer
Verified Customer
Oct 04, 2025 -
Niello BMW MINI responded
Thank you for choosing Niello BMW MINI. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Paul Suchanek
General Manager
psuchanek@niello.com
916-890-2376
Working with Ryan Cox was the best experience we've ever
had purchasing a new vehicle. Ryan worked hard to locate a vehicle that met our needs and made the trade-in and sell a very smooth process.
I've no
had purchasing a new vehicle. Ryan worked hard to locate a vehicle that met our needs and made the trade-in and sell a very smooth process.
I've now recommended Ryan to my daughter as she too is looking for a new vehicle. Truly happy with Nielo BMW and Ryan Cox
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by LORI36
Verified Customer
Verified Customer
Sep 20, 2025 -
Niello BMW MINI responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Paul Suchanek
General Manager
psuchanek@niello.com
916-890-2376
Sep 30, 2025 -
Niello BMW MINI responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Paul Suchanek
General Manager
psuchanek@niello.com
The experience was great and smooth, I had a pleasant
time purchasing from them. Thanks
time purchasing from them. Thanks
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by SHANIL
Verified Customer
Verified Customer
Jul 24, 2025 -
Niello BMW MINI responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Paul Suchanek
General Manager
psuchanek@niello.com
916-890-2376