George their salesman was amazing. Helpful and followed up on everything. Can’t say enough good things. Second truck I have bought from them. Courteous and fair. Highly recommend go Ng to them first. Thanks
I contacted Rivard online and talked to Curtis. He explained the sales process, and their no haggle policy. This played a big part of making our decision to buy, as this put us at ease on what we would pay for the vehicle. He explained that the day we wanted to come in was his day off, but he set up an appointment with George. When we arrived at the dealership, George reviewed the process and let us know he was the only one we would be dealing with from start to finish. Very refreshing. He took us outside to go through some of the features of the Encore and let us test drive the vehicle without pressure to buy. When we returned he had our trade evaluated and was able to get us a reasonable amount for the trade. He went over several payment options. Again no pressure, and we finally agreed on the details. He put our finance application through finance, and we were done in short order. A very nice overall experience.
They actually honor the online price. No hidden fees. Curtis is the most honest car salesman I have ever met. Very streamlined business model. Pick the vehicle you want and Curtis will do the rest. Including the finace paperwork and submitting to the banks. We purchased a car for our business and wanted an Infinity for my wife. They didn't have the Infinity we wanted. Instead of trying to talk my wife out of her dream car, Curtis congratulated her when she found a deal elsewhere. I will be returning when I need a new truck or another delivery vehicle.
Curtis went above and beyond to meet our car buying needs. Starting with a prompt response to my inquiry and never dropped the ball. Stayed in constant communication with each step and we couldn't be happier. Highly recommend anyone who's looking to buy a new Chevy.
I really had a very good experience. There were never a time i felt pressured to buy a car. Our sales person Curtis was very knowledgeable of the inventory and was very helpful in finding a car that best met my needs and budget. I never felt i was beung taking advantage of.
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