Cyrena Morena | Page 27

Not very happy Service provider did not do what she promised Car was supposed to be washed as advised but it was not done. Please do not tell your customer things Service provider did not do what she promised Car was supposed to be washed as advised but it was not done. Please do not tell your customer things that you’re not able to do More

by HVAS99 Verified Customer Verified Customer

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all good Good service, staff is helpful, work on the car well done, car dashboard/computer info was updated, service done in a timely manner. Thank you! Good service, staff is helpful, work on the car well done, car dashboard/computer info was updated, service done in a timely manner. Thank you! More

by ICAPANO Verified Customer Verified Customer

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Review of Service on 7-10-19 I rated your service center with a 5-star rating because: A. Service Writer Cyrena Moreno, very friendly and knowledgeable about the service needs I rated your service center with a 5-star rating because: A. Service Writer Cyrena Moreno, very friendly and knowledgeable about the service needs for my vehicle. Cyrena also up to speed with the "Open Recall" I had on my car. B. Hector Arvizu, thee mechanic who repaired my car, did a thorough job fixing all needed services. C. Waiting room, comfortable More

by avrammichael215 Verified Customer Verified Customer

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Cyrena was a godsend I called Mazda when my car wouldn't start letting them know I was going to have AAA tow it in. They were ready to accept it, process me through quick I called Mazda when my car wouldn't start letting them know I was going to have AAA tow it in. They were ready to accept it, process me through quickly and thoughtfully and they even had a courtesy car waiting for me. The way they conducted business was fair and the outcome did not have unwelcome surprises. Very happy with their service and the how quickly they were able to help me. More

by Lindseyclan Verified Customer Verified Customer

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Friendly and Quick Service Car service was Friendly and Quick Service. Second time bringing Mazda6 in for service and everything went well. Thanks, for taking care of our car. Car service was Friendly and Quick Service. Second time bringing Mazda6 in for service and everything went well. Thanks, for taking care of our car. More

by familyhightower Verified Customer Verified Customer

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Pleasant surroundings, good service This, again was a very pleasant experience at your dealership, and such an improvement over the temporary facility where I actually purchased my MAZDA This, again was a very pleasant experience at your dealership, and such an improvement over the temporary facility where I actually purchased my MAZDA with Whitney Bowens. I see she is still there, always a good sine. Driving the car home and today for a long stretch, I feel that your mechanics did a very good job. Thank you Cyrena for your help More

by MARIAEL Verified Customer Verified Customer

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Excellent Service My service advisor Cyrena is always great! Very professional, helpful and patient. Love to bring my car here for the service. Please keep the great My service advisor Cyrena is always great! Very professional, helpful and patient. Love to bring my car here for the service. Please keep the great work. More

by shb Verified Customer Verified Customer

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Awesome Great Service Dept - You always feel pleasant walking through the doors. My rep Cyerena is great she is very understanding when I try to explain situa Great Service Dept - You always feel pleasant walking through the doors. My rep Cyerena is great she is very understanding when I try to explain situations. I will come in for something and get the car checked out. Knowing that I'm leaving with a service car completed. I used to live in SJC I now drive up from Fallbrook to get my service done. I trust this dealership with my Mazda 2013 CX-5 Grand Touring. More

by KAFFY59 Verified Customer Verified Customer

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Forouz is a delight to work with. Forouz helped me get into my new cx-5. Was not pushy whatsoever, respected what I was looking for and got me to where I needed to be. All in all I loo Forouz helped me get into my new cx-5. Was not pushy whatsoever, respected what I was looking for and got me to where I needed to be. All in all I look forward to doing it again in three years. More

by garrett.thaxton Verified Customer Verified Customer

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Cyrena - Nice and Courteous as always! As always, I have a greeat experience with Cyrena. My car was serviced quickly and effectively. Cyrena was courteous and processional She gave us h As always, I have a greeat experience with Cyrena. My car was serviced quickly and effectively. Cyrena was courteous and processional She gave us her exceptional customer service. Again, Thank you Cyrena. More

by CNKIM@AOL Verified Customer Verified Customer

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