Cyrena Morena | Page 26
Service Advisor
Capistrano Mazda
32852 Valle Road
San Juan Capistrano, CA 92675
329 Reviews
Write a Review329 Reviews of Cyrena Morena
September 13, 2019
Cyrena is the best Quick, friendly and helpful and thye had my car ready before estimated time. Love the uber option if you do not have loaners! I do wish you had more Quick, friendly and helpful and thye had my car ready before estimated time. Love the uber option if you do not have loaners! I do wish you had more loaners. More
September 13, 2019
Employee review Marcin is really helpful, super accommodating and extends his way whenever I have questions even if he is off that day. He answers all my queries and Marcin is really helpful, super accommodating and extends his way whenever I have questions even if he is off that day. He answers all my queries and my worries. Especially when I was charge by the toll a violation ticket even if I haven't been to that place and that time I am still at mazda bec that is the first day I got the car. He takes care of it and makes me feel that I dont need to worry about it. Cyrena, I just met when I had a service yesterday, she is accommodating as well and even if my car wasnt reach the 5k miles she still check it for recall. More
Other Employees Tagged: Marcin Paluch, Paul Clark
September 05, 2019
Easy and Affordable Simple service, oil + tire rotation, only have 7500 miles on car. Made reservation, told it would be 1.5 hours, it was just a bit over. Clean, quiet Simple service, oil + tire rotation, only have 7500 miles on car. Made reservation, told it would be 1.5 hours, it was just a bit over. Clean, quiet, well considered waiting area.. nice snacks, water, coffee... All was good. Car was washed. A synthetic oil change + tire rotation for $89 is a fair deal. So... I'll be back. More
Other Employees Tagged: Laura Reiter
September 02, 2019
Oil change and tire rotation My experience at Mazda was great! Paige was very helpful and my car was done super quick. Both Cyrena and Paige’s customer service skills are excelle My experience at Mazda was great! Paige was very helpful and my car was done super quick. Both Cyrena and Paige’s customer service skills are excellent and I was greeted at my car as soon as I drove up. I was very impressed and will continue taking my car in for its service needs. More
Other Employees Tagged: Paige
August 28, 2019
Most Amazing and Professional Car Buying Experience This was by far the easiest and most professional car buying experience we've ever had. The entire team that served us, Cyrena, Tom, Forouz, Kevin, we This was by far the easiest and most professional car buying experience we've ever had. The entire team that served us, Cyrena, Tom, Forouz, Kevin, were all extremely helpful and made us feel like VIP customers from the very beginning. The dealership was clean, organized, and took care of our every need. Will definitely return in the future! More
Other Employees Tagged: Tom Deering, Kevin Dooris, Forouz Mohisefat
August 22, 2019
quick and easy My service advisor took good care of me. Called me when she said she would to pick up. Was nice and fast. Did a recall on my vehicle as well. No ch My service advisor took good care of me. Called me when she said she would to pick up. Was nice and fast. Did a recall on my vehicle as well. No charge More
August 13, 2019
Quick, efficient and friendly service! After purchasing a new Mazda CX-9 from Capistrano Mazda, I was contacted within a week for the additional service promised. I made my appointment for After purchasing a new Mazda CX-9 from Capistrano Mazda, I was contacted within a week for the additional service promised. I made my appointment for the early morning and was greeted as soon as I arrived by Cyrena. She was super friendly and extremely efficient during the check in process. Taylor (I believe, sorry if I am mistaken!) assisted me with getting a loaner vehicle- extremely convenient since other dealerships that I have visited recently do not provide such a courtesy. Turnaround time for service was much less than originally quoted so it was amazing to get back my new car early in the afternoon. Thank you! More
August 08, 2019
Repair of plastic molding Got an appointment quickly, next day. Car was taken in for service within 5 minutes of my arrival. Car was ready within the hour. Very pleased Got an appointment quickly, next day. Car was taken in for service within 5 minutes of my arrival. Car was ready within the hour. Very pleased More
August 05, 2019
CX3 lease. I went on the Capistrano Mazda website and leased a CX3 and it was ready the next day. Rick Katz had the paperwork ready, gave us a test drive, and a I went on the Capistrano Mazda website and leased a CX3 and it was ready the next day. Rick Katz had the paperwork ready, gave us a test drive, and a detailed description of the vehicle. Bill Sabella More
Other Employees Tagged: Rick Katz , AJ Jamshidi
July 18, 2019
Mazda cx9 I had to bring my car 2nd time due to noise in the engine and they were able to find the problem I would like to especially say that Cyrena Moreno was I had to bring my car 2nd time due to noise in the engine and they were able to find the problem I would like to especially say that Cyrena Moreno was especially nice to work with and made sure I am being taken care of More
Other Employees Tagged: Forouz Mohisefat
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