Cyrus Banzil

1st service on my 2025 Hyundai Tucson was fast. Setting up the appointment was very easy. Setting up the appointment was very easy. More

by JNGUYEN Verified Customer Verified Customer

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There were some issues, but Joey is doing a great job dealing with it but scheduling follow-ups. dealing with it but scheduling follow-ups. More

by ctv227 Verified Customer Verified Customer

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It was a good experience to have people who are willing to help Kindness and compassion to help Kindness and compassion More

by HAN925 Verified Customer Verified Customer

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Everyone was helpful and friendly and helped us get our car. Car was clean and ready to go when we picked it up. Thank you car. Car was clean and ready to go when we picked it up. Thank you More

by ESJRI32 Verified Customer Verified Customer

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My service coordinator was not helpful. My main concern was that the air conditioner smells musty. He confirmed the cabin air filter of my car looked good, and that I should consider gettin My main concern was that the air conditioner smells musty. He confirmed the cabin air filter of my car looked good, and that I should consider getting an air freshener. 🥴 he also said “honestly, my car smells like that too” - okay! Let’s figure out why. More

by SAYUBLANQUEL Verified Customer Verified Customer

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Average. Car didn’t get washed. Way too many texts/emails. Reminders are good but numerous texts AND emails that I’m late for maintenance when my car is sitti Car didn’t get washed. Way too many texts/emails. Reminders are good but numerous texts AND emails that I’m late for maintenance when my car is sitting at the dealership is overkill. I appreciated the loaner since my car had to be kept but no one told me when I was going to need the loaner, I was a waiter and went to ask after 4 hours of waiting. No one called me when it was done either, I had to call 5 days later. I received no less than 3 reminders that my car was due for service during this time as well. You had my car. My advisor seemed like he was busy and hustling but was no where to be found most of the time. More

by LYNDYCOW Verified Customer Verified Customer

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No pressure, understanding, the finance portion was easy peasy. We were well taken care of. peasy. We were well taken care of. More

by JULISAMCC Verified Customer Verified Customer

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It's funny on how the contrast is between this website's reviews compared to Yelp. Though Yelp has its issues, I tend to agree more with what is posted there than elsewhere (Google, 3rd party websites such reviews compared to Yelp. Though Yelp has its issues, I tend to agree more with what is posted there than elsewhere (Google, 3rd party websites such as this). Yelp is a bit more honest and the reviews almost seem filtered (read: negative reviews more likely to be posted). Yelp has this place at 3.3 while this place has it close to 5. You be the judge and do you due diligence. I'll try to keep the story short Pros: - I got a good price and I didn't have to use a broker - Salesman was friendly and prompt - It only took a few hours of pain being at the dealer to get the car so I don't have to worry about a car for another 2 years. The con: TL:DR - They are liars There was a negotiated price before entering the dealership. The salesman agreed to a $2000 due at signing (taxes, 1st month payment, any other misc fees). That and the monthly + tax. On the day of arrival, we started the process. This place makes you deal with the xxxxxxx manager with cheap cologne with the actual numbers. They'll do the classic thing of putting a bunch of numbers that aren't easy to understand on paper. After putting down my credit card, I caught the up front payment almost double of what was expected. I took back the CC and asked for an explanation. First, the salesman was silent. All of the talking was between myself and the manager. It came down to a misunderstanding on my part. Because of course it was. They played dumb and said that what I asked for was the down but didn't include the due at signing. So this means I had to pay more than I expected. The burden and blame was placed on me. This did not sit well. I would've walked but they ran my credit before this. I'm quite certain this was by design. In the end, I shifted that extra payment onto the monthly and ended up being the same price as a broker. I don't think the price I got was that much better. It could of been probably gotten at other dealers. No, I won't use these guys ever again. They're just as scummy as other dealers of other brands. The entire premise to buy from a 3rd party for a vehicle is what is wrong with car buying in the US in general. Too many useless middle men who are a needless expense to an already expensive thing to buy. Having to go through these guys is just a means to an end so I can basically have transportation in life. We rely too much on having to need a private car that you need to have a car which leads you to these soul xxxxxxx places. It's just a horrible feedback loop. I would rather have an unexpected full cavity search from TSA than ever have to come back to this place. More

by BB ONLY Verified Customer Verified Customer

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Eto ocheni klasno mne nravitca vse eti pragrami tenqyu somach vi prikolni spasibo ochen vam somach vi prikolni spasibo ochen vam More

by NAXHALYANARMEN Verified Customer Verified Customer

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Everyone we dealt with was very professional and courteous. We will be happy to recommend PH Hyundai to our friends. courteous. We will be happy to recommend PH Hyundai to our friends. More

by DIANEJEAN3 Verified Customer Verified Customer

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