Daimara Morrill | Page 26

Warranty Checkup on New 2017 Pilot We took our 5 month old 2017 Pilot in to have it checked out due to sluggish acceleration since the Odyssey we were replacing had better acceleration. We took our 5 month old 2017 Pilot in to have it checked out due to sluggish acceleration since the Odyssey we were replacing had better acceleration. Diamara was our service consultant and was very friendly and helpful. However, we were told that the "sluggishness" is due to the new Continuously Variable Transmission (CVT) transmission that Honda as well as other manufacturers are using in these cars. While we were fully satisfied with Diamara's service, we are not completely satisfied with the explanation. I was talking to a friend that had an older Pilot and just replaced it with a new pilot a couple of months after us and he confirmed that it is definitely not as "peppy" out of the gate as his old Pilot. All I can say is that if the CVT transmission is really responsible, then Honda and the other car companies need to reevaluate their decision to go with that type of transmission, because it is quite a noticeable difference! More

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Daimara was very knowledgeable and helpful Daimara was probably the most informative service employee I've dealt with at Crown Honda. I appreciated her knowledge and experience throughout my vi Daimara was probably the most informative service employee I've dealt with at Crown Honda. I appreciated her knowledge and experience throughout my visit. I waited for about two hours for just an oil change, I feel like the waiting time could improve as an overall complaint. But Daimara was wonderful. More

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Excellent Service We are visiting from Newfoundland and wanted to get the first A1 service done on our 2017 CRV before starting out on the journey home. We dropped in We are visiting from Newfoundland and wanted to get the first A1 service done on our 2017 CRV before starting out on the journey home. We dropped in to Crown Honda last Wednesday (March 14) to make an appointment and were delighted when advised that the service could be done right away through the Express Service. We were referred to Daimara Morrill who quickly took down the required information and arranged for the service. The wait time was very short and when the service was completed, Daimara went over the invoice and explained what had been done. We were very impressed by Daimara's friendliness and efficiency. We also appreciated the friendliness and help from the check-in staff at the Service Centre. Overall, the service was excellent and we will certainly bring our vehicle back to Crown Honda next time we are down this way if any servicing is needed. More

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Excellent customer service Since purchasing my Accord in 2016, I have experienced only the highest caliber of customer service from Crown Honda. Professional and helpful emplo Since purchasing my Accord in 2016, I have experienced only the highest caliber of customer service from Crown Honda. Professional and helpful employees! Thanks guys! More

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Excellent customer service!!! Daimara Morrill goes above and beyond to provide the best experience for the customer. When I came in for my recent check up she remembered me and my Daimara Morrill goes above and beyond to provide the best experience for the customer. When I came in for my recent check up she remembered me and my car from the previous visit. When the wrong part was ordered for my car she corrected the problem immediately. The team at this service department is awesome! I’d also like to mention Brooks Falzone who stepped in to help facilitate and get me in and out in a timely matter. The service department works together as a team and that’s awesome to see as a customer! Best experience! More

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Excellent Service Dept. When my car needs to be serviced, I make sure I am able to make an appointment with Daimara. She is knowledgeable, efficient, and give me all my optio When my car needs to be serviced, I make sure I am able to make an appointment with Daimara. She is knowledgeable, efficient, and give me all my options. She also makes sure I can get the most "bang for the buck." I have nothing but praise for her and the service dept. Thank you! More

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Engine Light Issues Dropped off my 2015 Honda CR-V to have error code read. Both times they took it right away, gave me their findings, and didn't charge for the service. Dropped off my 2015 Honda CR-V to have error code read. Both times they took it right away, gave me their findings, and didn't charge for the service. It took over two weeks to fix the problem overall, however, I am very happy with their service. Daimara Morrill was our service consultant, she went the extra mile to ensure everything work well. More

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CROWN HONDA & JONATHAN PLASKY ARE THE BEST! If you want the best car buying experience of your life, go to Crown Honda and ask for Jonathan Plasky! Jonathan Plasky went above and beyond! Thanks If you want the best car buying experience of your life, go to Crown Honda and ask for Jonathan Plasky! Jonathan Plasky went above and beyond! Thanks to his professionalism, kindness, knowledge, customer service, giving me a great deal and treating me like I was family I will never go anywhere else! The entire team is excellent! Best car buying experience I’ve ever had!!! I can’t praise him/them enough! Don’t go anywhere else! I promise you will love them!!!! Make sure you ask for Jonathan Plasky! Loving my Honda Pilot :) More

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OIL CHANGE & Check seat belts Daimara Morrill treats me like I'm family...She checks over my car for any additional problems I might have...She just goes the extra mile to keep me Daimara Morrill treats me like I'm family...She checks over my car for any additional problems I might have...She just goes the extra mile to keep me coming back. I would not take my car to any other dealership...Always a pleasure to visit . Robert F. Desaulniers More

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Excelente customer service!!! Mrs Daimara was very helpful. I went to the dealer for service without any appointment and she went beyond and addition she answer all my question and Mrs Daimara was very helpful. I went to the dealer for service without any appointment and she went beyond and addition she answer all my question and explained all the program the dealer offer to keep my car in shape thanks for everything. More

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