Daina Barthel
Daina Barthel at Bob Rohrman Schaumburg Kia

Daina Barthel | Page 5

Internet Director

Bob Rohrman Schaumburg Kia

750 E Golf Rd
Schaumburg, IL 60173

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75 Reviews
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75 Reviews

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75 Reviews of Daina Barthel

July 05, 2021

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Employee Rating

Felt like no sense of urgency over 7 hours to buy car. I felt I knew more about car than salesman. Once done buying car had to wait 2 and a half hours to actually get car. Guy went to put gas in it and that More

by FRNDZFREAK
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jim

Jul 23, 2021

Bob Rohrman Schaumburg Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Jul 09, 2021

Bob Rohrman Schaumburg Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 01, 2021

Dealership Rating
Employee Rating

Great communication got the job done quickly, something I’ll be impossible they worked out a great deal, everybody’s very nice great model will recommend it More

by DESIMONE1664
Recommend Dealer
Yes

Other Employees Tagged: Ricky Perez, Tiffany Tremmel, Christian Medina , Mark Croft, Chris Evans, Juliet Kuzma, Tyler Larson, Matthew Pavone

Jul 02, 2021

Bob Rohrman Schaumburg Kia responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

July 01, 2021

Dealership Rating
Employee Rating

I discovered my washer fluid reservoir was completely empty after bringing my new car home. I’m not sure how this happened being a new car and all that is supposed to be checked before customer takes car More

by Mayra Infante
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Anderson, Allison Bijan, Juliet Kuzma, James Meiners, Aldo Rodriguez

Jul 01, 2021

Bob Rohrman Schaumburg Kia responded

Thank you for this feedback, Mayra, and we're sorry to hear that you weren't fully satisfied with your experience. Please reach out to us directly to discuss how we can rectify the issue. We sincerely value your business and hope you will give us another opportunity to demonstrate our commitment to great service.

June 16, 2021

Dealership Rating
Employee Rating

Michael Delaney was amazing and super helpful! He made sure I left with a vehicle I wanted and with the budget I could afford! Very informative and kind!! More

by KMARIE1330
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Delaney

Jun 16, 2021

Bob Rohrman Schaumburg Kia responded

Thank you for taking the time to share your thoughts on working with Michael. We're glad to hear we delivered such a great experience!

June 04, 2021

Dealership Rating
Employee Rating

They treated me with respect and were very committed to help me find exactly what I was looking for. This is the best Kia in the Midwest More

by Garciaricky2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Allison Bijan, Steve Heinze, Juliet Kuzma, Chris Lindville, James Meiners, Nate

Jun 04, 2021

Bob Rohrman Schaumburg Kia responded

Wow! It means so much that you would say we're the best Kia dealership around. Thank you for your business and congratulations on your new vehicle - Bob Rohrman Schaumburg Kia team

May 16, 2021

Dealership Rating
Employee Rating

Everyone was absolutely amazing from the internet inquiry, sales, financing and service. They were all polite and knowledgeable. I would absolutely recommend them and go back again! More

by deepsea1210
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ricky Perez, Tiffany Tremmel , Steve Heinze

May 17, 2021

Bob Rohrman Schaumburg Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 27, 2021

Dealership Rating
Employee Rating

Nick and the staff made my wife and I feel incredibly welcomed and worked with us. Gave us the customer service that we were expecting and more. Made it worth the drive from Rockford. We will be back for More

by BRYANMARCHIONE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Desanti and Al in Finance

Apr 27, 2021

Bob Rohrman Schaumburg Kia responded

Thank you, Bryan, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bob Rohrman Schaumburg Kia are glad to have you as a customer.

April 21, 2021

Dealership Rating
Employee Rating

I have had a great experience every time I have visited this dealership! Thank you Bill Brennan for exceptional service while purchasing my "new" used Sorento! LOVE IT! More

by amybug19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Brennan

Apr 21, 2021

Bob Rohrman Schaumburg Kia responded

Amy, Here at Bob Rohrman Schaumburg Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Bill, and it was a pleasure having you at the dealership. Congratulations on your "new" Sorento! We appreciate your review!

March 21, 2021

Dealership Rating
Employee Rating

I decided to try the virtual purchase approach as my last car purchase at a different dealership was a nightmare and the thought of buying in dealership was dreadful. Right away, Dania was very pleasant, gav More

by Skip
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Tremmel, Kamarie Jones , Juliet Kuzma

Mar 22, 2021

Bob Rohrman Schaumburg Kia responded

We are so happy that our team could ease the stress of car-buying and give you an excellent experience! Thank you for giving Bob Rohrman Schaumburg Kia your business and five-star review. Safe travels in your new ride!

March 11, 2021

Dealership Rating
Employee Rating

I got what I wanted, for the price I wanted! I wasn’t hassled . I left a happy customer for the first time in life More

by Jessica J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Heinze

Mar 11, 2021

Bob Rohrman Schaumburg Kia responded

Jessica, nothing makes us happier than helping a valued customer find their perfect fit! Thank you for choosing Bob Rohrman Schaumburg Kia and taking the time to share your stellar feedback. We wish you many safe miles ahead!

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